All reviews

Rating Breakdown

  • 5
    94% (1,631 ratings)
  • 4
    3% (51 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (33 ratings)
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5 / 5 Share

Aug. 21, 2023

Ines was very helpful and efficient. The problem was fixed and I'm a happy customer! Highly recommend their app and service.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Rugs for Good, thank you so much for this 5 star review and for recommending us! We are thrilled to hear that you were happy with our support and that you enjoyed our app. Best wishes!

5 / 5 Share

Aug. 21, 2023

It literally does exactly what it says on the label. Which is more than what can be said for 99% of apps here. Simple, Minimalistic, Beautiful feed with no tacky watermarks.

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi TOMSTARKUK, thank you very much for this 5 star review! It's amazing to hear that you enjoyed the experience with our app. Best wishes!

5 / 5 Share

Aug. 18, 2023

We have been using Instafeed on our website homepage for months. It is a great way to add an interesting feature to our homepage - much higher impact than just saying "Follow us on Instagram". Plus it is updated every time we do an IG post so we get an ever changing look to that part of the page without actually making any changes ourselves. We wanted to add Instafeed to our email Newsletters as well but could not work out how to do that. A help request to Mintt Studio got an ultra fast response and although technical limits on email content mean that we cannot incorporate the Instafeed App itself into our newsletters they came up with a simple solution for a static display instead. Thank you Ines on their support team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ruby Jones Home, thank you very much for this kind review! It makes us so happy to hear that you enjoyed our app, and that your experience with our support team was positive. We're here to help anytime you need us. Wishing you all the best!

5 / 5 Share

Aug. 16, 2023

The support is really quick, fixed my issue in a matter of minutes. Other than that - i got our Instagram feed with the free plan, which is cool.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Cheer Me Up!, thank you so much for this 5 star review! We are thrilled to hear that you were happy with our support and that you enjoyed our app. Feel free to reach out anytime. Best wishes!

5 / 5 Share

Aug. 15, 2023

Have used this app for years. The app works and they quick customer service if it isn't working. recommend

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Vault Furniture, thank you so much for leaving us this 5 star review! It's amazing to hear that you have been using our app for so long and that you are happy with it. Your recommendation means a lot to us. Best wishes!

5 / 5 Share

Aug. 14, 2023

The app was very easy to install and configure. But the big plus was when I couldn’t find a way to display Instafeed in my legacy Shopify theme, Support came up with a way and fixed it — the same day!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wicked Good Books, thank you so much for this 5 star review! We are glad to hear that you enjoyed our app and that our support team was able to provide timely and effective assistance. Feel free to reach out anytime. Best wishes!

5 / 5 Share

Aug. 14, 2023

I had a problem installing Instagram on a my home page that responded in a moment! I am very satisfied with the efficient and quick service!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello גזור, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support team. If you ever need help again don't hesitate to reach out to us. Best wishes!

5 / 5 Share

Aug. 14, 2023

Recently switched over from another Instagram Shopping app due to high cost and I'm rather delighted with how clean the design is and how the reels can be automatically played on the website! (: Requested for help to integrate the app into the website and it was answered within the same day by Inês! Kudos to her for helping me with making the window pop out as well. Feedback-wise, it would be better if the app allows us to include more than one Instagram account and would be even more perfect if the product shows the price and variant available as well as the ability to add to cart within the pop up window as well. Last but not least, please don't increase the price, thank you! (:

Using app

1 day

Total reviews

26

Average rating

4.8

Developer Reply

Hi So Not Size Zero, thank you so much for your kind review! We are delighted to hear that you enjoyed our app and support. Your feedback is very welcome and appreciated, we will consider adding more product information in the pop-up window in the future :) Best wishes!

5 / 5 Share

Aug. 14, 2023

I recently had the pleasure of experiencing exceptional customer support from Inês, a representative from the Instafeed app team. As a dedicated user of the app, I had encountered an issue that left me feeling frustrated and stuck. However, Inês's timely and effective assistance turned my experience around completely. From the moment I reached out to Inês, her responsiveness was remarkable. It's rare to find such quick and attentive customer service these days, but Inês proved that it's still possible. Not only did she reply promptly to my inquiry, but her communication was also clear and concise, making it easy for me to understand the steps needed to resolve the issue. What truly sets Inês apart is her evident expertise and knowledge of the Instafeed app. She didn't just provide me with generic troubleshooting steps; she tailored her guidance to my specific situation, showing a deep understanding of the app's functionalities. Her insightful suggestions not only addressed the problem at hand but also empowered me with a deeper understanding of how to navigate the app more effectively in the future. But what truly amazed me was how Inês's support extended beyond the initial issue. She took the time to follow up and ensure that the solution she had provided worked seamlessly for me. This level of dedication and commitment to customer satisfaction is truly commendable and speaks volumes about her professionalism. Inês's personable and friendly demeanor made the entire support experience even more pleasant. It's evident that she genuinely cares about the users of the Instafeed app and is willing to go the extra mile to make their experience a positive one. Her patience in addressing my questions and concerns was greatly appreciated, especially in an age where hurried responses can sometimes leave customers feeling overlooked. In conclusion, Inês from the Instafeed app team is a true gem when it comes to customer support. Her swift response, personalized assistance, and overall commitment to helping users make her an invaluable asset to the app's community. If you ever find yourself facing any issues within the Instafeed app, rest assured that Inês will be there to guide you through with a smile. Kudos to her and the entire Instafeed team for their exceptional service!

Using app

13 days

Total reviews

9

Average rating

4.6

Developer Reply

Hi ARTIQUE AMSTERDAM, thank you so much for leaving us this 5 review and sharing your feedback about our support :) it makes us so happy to hear that Inês was able to provide timely and effective assistance and that the overall experience was enjoyable. Feel free to reach out to us if you ever need help again. Have a wonderful day!

5 / 5 Share

Aug. 14, 2023

Best App to show Instagram feed on your website. The team support is also very active and give you the instant response.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi VogueCottage, thank you so much for this 5 star review! It's fantastic to hear that you enjoyed our app and the experience with our support team. If you ever need help again don't hesitate to reach out to us. Best wishes!

5 / 5 Share

Aug. 13, 2023

Excellent, fast and knowledgeable customer service. Something I thought was a big issue, was quickly resolved. Thanks!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello South African Sweets, thank you so much for this kind review! It is truly amazing to hear that you enjoyed the experience with our support team. Feel free to reach out anytime. Best wishes!

5 / 5 Share

Aug. 11, 2023

Great addition to our site and really helpful team who solved a problem we had with our photos not showing correctly. Highly recommended.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Silverstick, thank you so much for this review and for recommending us! It makes us really happy to hear that you enjoyed our app and the experience with our support team! If you ever need assistance again don't hesitate to contact us. Best wishes!

5 / 5 Share

Aug. 10, 2023

Had problems connecting my Instagram feed. With a very quick response, Inês helped me get it up and running again.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Through my Eyes, thank you so much for this 5 star review! We are thrilled to hear that you enjoyed the experience with our Support. Feel free to reach out anytime. Best wishes!

5 / 5 Share

Aug. 4, 2023

The app is fantastic for displaying your Instagram feed and the support is also very efficient and helpful.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Countrydale, thank you very much for this 5 star review! It is truly amazing to hear that you enjoyed our app and Support. Best wishes!

5 / 5 Share

July 29, 2023

I´m very happy with this app! It is very easy to install, works perfect and the support team responded very quickly and helped me with my problem that I got after I updated my theme. So I can recommend it 100%. If you want to display your instgram, go with this app :)

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello wollengold, thank you so much for this kind review and for recommending us :) We are really happy to hear that you enjoyed the experience with our app and Support. Feel free to reach out anytime. Best wishes!

5 / 5 Share

July 28, 2023

App does exactly what it should, perfect for our purposes! In addition, a super service, very targeted and 100% helpful! THX!

Store

NIL+MON

Using app

5 months

Total reviews

12

Average rating

5.0

Developer Reply

Hello NIL+MON, thank you so much for this 5 star review! It's fantastic to hear that you enjoyed our app and the experience with our Support. Feel free to reach out anytime. Best wishes!

5 / 5 Share

July 25, 2023

"Absolutely loving the new Insta Feed app for Shopify! It's made showcasing our products on Instagram so much easier and seamless. The integration was smooth, and now our customers can easily see our latest collections and shop directly from our feed. Highly recommended for any Shopify store looking to boost engagement and sales through social media! #InstaFeed #ShopifyApp #SocialMediaMarketing"

Store

CLUBMAN

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello CLUBMAN, thank you so much for your review! It makes us really happy to hear that you're loving our app! Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out to our support team at [email protected], we're here to help. Best wishes!

5 / 5 Share

July 24, 2023

Ines is such a professional. Received major and fast support from her. I can only highly recommend! :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi KLASSNOVA, thank you so much for this kind review and for recommending us! It's fantastic to hear that you enjoyed the experience with our Support. Feel free to reach out anytime :)

5 / 5 Share

July 18, 2023

mejor soporte imposible, me han solucionado el problema en nada. ahora todo funciona genial. Gracias por vuestro servicio.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hola, Be Unique Once, ¡muchas gracias por esta amable reseña! Estamos muy contentos de saber que disfrutaste de la experiencia con nuestro Soporte. Si tienes más preguntas, no dudes en comunicarte con el Soporte de nuevo ¡Que tengas un excelente día!

5 / 5 Share

July 17, 2023

Used them to add my feeds to the store which hopefully will help with sales. Overall a smooth experience.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Evo Digital Store, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our app 😊