All reviews

Rating Breakdown

  • 5
    94% (1,192 ratings)
  • 4
    3% (40 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (17 ratings)

Reviews with Text

  • 83% (1,052)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 4, 2024

If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.

Using app

About 1 month

Total reviews

2

Average rating

1.0

Developer Reply

Hi Pitcher Perfect Plants, Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you. Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team. Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us. Feel free to contact us, we are happy to help set up Instafeed in your store properly. Best, Instafeed team

5 / 5 Share

Sept. 3, 2024

L'interface est facile et le rendu impeccable sur mobile et pc !

Store

VIP

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour VIP, merci beaucoup pour votre superbe avis! Nous sommes ravis d'apprendre qu'Instafeed est facile à utiliser et qu'il répond à vos attentes. Nous travaillons en permanence pour améliorer encore l'expérience utilisateur. Si vous avez des suggestions ou des questions, n'hésitez pas à nous contacter. Meilleures salutations!

5 / 5 Share

Aug. 29, 2024

App is easy to use and support was awesome.

Using app

24 days

Total reviews

6

Average rating

4.8

Developer Reply

Hi Lamoree’s Vintage, thank you so much for your kind words! It makes us really happy to hear that you found our app easy to use and that our support team could help you. If you ever need assistance in the future, don’t hesitate to reach out. Best wishes!

5 / 5 Share

Aug. 29, 2024

Works very well and easy to set up, app support is also very responsive and sorted out our issue very quickly.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi JDM Global Warehouse, thank you so much for this 5-star review! It's fantastic to hear that you found the app easy to set up and that our support team provided a great experience. Your feedback is truly appreciated. If you need any help in the future, don’t hesitate to reach out. All the best!

5 / 5 Share

Aug. 28, 2024

Great app from my small business, and good support when I needed it yesterday. Ines fixed my issue really quickly with no hassle! Thank You

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello Home-away.co.uk, thank you so much for your kind feedback! We are thrilled to hear that you found our app helpful and that our team was able to assist you quickly. We are always here to help whenever you need it. Thanks for your support!

5 / 5 Share

Aug. 22, 2024

like the look

Store

fizzle

Using app

3 months

Total reviews

13

Average rating

5.0

Developer Reply

Hello fizzle, thank you so much for your kind review! It's fantastic to hear that you enjoyed our app aesthetics. All the best!

5 / 5 Share

Aug. 22, 2024

Easy to install and does exactly what we need! When I needed support, Ines responded right away and helped me resolve the issue.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Toysmith, thank you so much for this review! It makes us really happy to hear that you enjoyed our app and that our team could assist you promptly. If you need help again don't hesitate to reach out, our team is always ready to assist you. All the best!

5 / 5 Share

Aug. 20, 2024

Simple, effective app, and very good (prompt and effective) support when needed. Thank you

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Maori Point Wines, thank you so much for this kind review! It makes us really happy to hear that you enjoyed the experience with our app and support team. Your feedback means a lot to us, and we are here to assist you anytime you need. All the best!

5 / 5 Share

Aug. 20, 2024

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello EnchantedBindings, thank you so much for this 5-star review! We are glad that you enjoyed our app. Best wishes!

5 / 5 Share

Aug. 19, 2024

Very helpful and a great app. Easy to use.

Store

HEXXEE

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello HEXXEE, thank you for this review! We are glad to hear you find Instafeed helpful and easy to use. If you ever need any support, we are here for you. Best wishes!

5 / 5 Share

Aug. 16, 2024

Nice support. Quickly responded and added the app to my store in no time. Thank you team!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pushpanjali Jewels, thank you so much for this amazing review! We are glad our support team could quickly assist you in getting the app added to your store. If you need any more help in the future, don't hesitate to reach out, we are always here to help. Best wishes!

5 / 5 Share

Aug. 16, 2024

5/5 perfect!! Exactly what I needed for adding my IG feed to my storefront. Their support team goes above and beyond with prompt responses and direct assistance. The free plan already has everything I need for now, but I will happily upgrade once my store grows as they've won me over with their incredible product and service.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Pika Paws, thank you so much for sharing your kind feedback! It makes us so happy to hear that you enjoyed your experience with our support. It's also amazing to know that the free plan is meeting your needs right now and we are excited to continue working together. If you need assistance in the future, please don't hesitate to reach out, we are always here to help! Wishing you all the best!

5 / 5 Share

Aug. 16, 2024

Great app! Very easy to set up, and very responsive customer service. They helped to customize the titles. I highly recommend!

Store

Chamaye

Using app

Over 4 years

Total reviews

23

Average rating

4.5

Developer Reply

Hello Chamaye, thank you for this kind review! We are delighted to hear that you found the app easy to set up and that you enjoyed the experience with our support team. Your recommendation means a lot to us! If you ever need assistance again, we are here to help. Best wishes!

5 / 5 Share

Aug. 16, 2024

We installed the app and had the most excellent technical support when we needed it. The app is super easy to install and get working and the team helped us with bespoke CSS code to get the exact colours we wanted in the feed button and review stars to match our branding. Fabulous support, great app that works super well and we have two feeds installed. Great price per month. We are very happy and recommend you install and use this Instafeed app. Check out our use of the app on our site https://johndyergallery.com/collections/new-artwork

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello John Dyer Gallery, thank you so much for your wonderful review! We are thrilled to hear that you found the app easy to install and that our team was able to assist you in perfectly matching your branding. It means the world to us to know that you are happy with the way the feeds look on your website! We truly appreciate your recommendation and for sharing your experience. If you ever need further assistance, feel free to reach out. Thanks again for choosing Instafeed. All the best!

5 / 5 Share

Aug. 15, 2024

Great Service. Did a small fix for me on my theme. Thanks, Team.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Home Decor Gifts, thank you for your kind feedback! It's amazing to hear that you enjoyed the experience with our support. If you need help again don't hesitate to reach out, our team is always ready to assist you. All the best!

5 / 5 Share

Aug. 13, 2024

Brilliant app - does what it says it'll do, and gives plenty of simple customisation options even in the free version. Excellent fast and friendly support, too!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Sunday Homestore, thank you so much for this amazing review! We are thrilled to hear that you are enjoying the app and finding it easy to use. It makes us really happy to know that our support team was able to assist you quickly and efficiently. If you ever need further assistance feel free to reach out, we are always here to help. Best wishes!

5 / 5 Share

Aug. 13, 2024

Super easy to integrate. Support team was extremely responsive and helped me get the theme integrated to my site super quickly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sam Moon Trading, thank you so much for your kind words! We are thrilled to hear that the integration process was easy for you and that our support team could assist you promptly. If you ever need assistance in the future or have any questions, feel free to reach out. We are always here to help. All the best!

5 / 5 Share

Aug. 12, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Amuletia, thank you so much for this review! We are glad that you enjoyed our app. Best wishes!

5 / 5 Share

Aug. 11, 2024

Good

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Tekitools, thank you for this 5-star review! We are thrilled to hear that you enjoyed using our app. All the best!

5 / 5 Share

Aug. 10, 2024

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello srimeenakshmisilkcorporation, thank you for this review! We are glad that you enjoyed our app. Best wishes!