Intuitive Shipping
The shipping solution for serious sellers.
Rating
5.0
feedback
441
chart
#1,000
All reviews
Review RSS Feed
June 24, 2025
pretty adaptable to your needs. Customer Service is outstanding! Any interaction I have needed with support has been prompt, convenient and very helpful. Techs Paul and Mark
Thank you for the great feedback! We’re glad to hear that Intuitive Shipping has been giving you the flexibility you need and that your experience with our support team has been so positive. Please don't hesitate to reach out again should the need arise. We’re here to help! Best regards, Ron Anderson Technical Strategist
June 19, 2025
L'équipe technique est formidable. Ils répondent rapidement et fournissent des vidéos explicatives. Les possibilités sont presque infinies
Merci beaucoup! We’re so glad to hear that our team has provided helpful support and that the videos are making things easier. It’s great to know you’re taking advantage of the flexibility Intuitive Shipping offers. If there’s ever anything else we can assist with, just let us know. We’re always happy to help! Best regards, Ron Anderson Technical Strategist
June 9, 2025
Thank you for taking the time to leave a review! We truly appreciate your support and we're glad to have you with us. If you have any questions or need our assistance as you continue using Intuitive Shipping, just let us know - we’re always here to help! Best regards, Ron Anderson Technical Strategist
May 22, 2025
Great app and wonderful service. Paul is so helpful with all enquiries and set up. Strongly recommended for any store that needs extended shipping set up!
Amazing! Thank you for sharing your experience with Intuitive Shipping. We’re glad to hear it's been a great fit for your shipping requirements, and that Paul has been able to provide the support you need throughout the process. Your recommendation is very much appreciated! If you ever have more questions or need a hand with anything new, just reach out - we’re always here to help! Best regards, Ron Anderson Technical Strategist
May 21, 2025
So far it does everything I need it to do and more. For our business it is the only viable option that has run seamlessly. Anytime I have an issue or want to optimize its usage, Brandon from the support staff has given me clear direction. Highly recommend!
Thank you for the kind words and recommendation! We’re glad to hear that Intuitive Shipping has been a reliable solution for your business and that it's helping achieve the outcomes you need. Please don't hesitate to reach out again should the need arise. Brandon and our entire support team are here to help! Best regards, Ron Anderson Technical Strategist
May 19, 2025
My store has a lot of complicated shipping scenarios and this app is capable of doing it all. The team behind the app is incredibly helpful, quick to respond, and extremely knowledgeable when helping set up complicated shipping scenarios. Couldn't recommend Intuitive Shipping more.
Thank you so much for the recommendation and the great feedback! We appreciate you taking a few moments to share your experience with Intuitive Shipping to help others make an informed decision. We’re so glad to hear that Intuitive Shipping has been able to handle the complexities of your shipping setup. Our team takes pride in offering responsive, knowledgeable support, especially with more advanced configurations. If you ever have questions or want to explore additional options, don’t hesitate to reach out - we’re always happy to help! Best regards, Ron Anderson Technical Strategist
May 19, 2025
This app is awesome! We are using it on our site where we ship various types of products with awkward combinations such as pallets and parcels and we have lots of postcode driven pricing rates. Until now we haven't managed a way to get an app to do exactly what we wanted it to do, instead we changed our product offering and prices to suit what other apps could offer. We got 90% of the way with the set up and couldn't get some of the combinations to work as we wanted. We reached out to the support team and Paul was amazing. From the initial zoom call to figure out our needs to the follow up emails everything was super clear and prompt. I would highly recommend this app - the one suggestion I have to anyone considering it, especially if you have complex shipping processes is to map out what you need from the app and engage with the guys early on - this would have saved us lots of time but we got there in the end!
Thank you for the review and recommendation! It’s great to hear that Intuitive Shipping has given you the flexibility to match your shipping setup - especially with those tricky combinations. We appreciate the love for Paul as well, and we're glad he was able to help you navigate the final steps. Your advice about planning ahead is spot on and incredibly helpful for others considering the app. If there’s ever anything more we can do to support you, don’t hesitate to reach out. We’re here whenever you need us! Best regards, Ron Anderson Technical Strategist
May 12, 2025
Incredibly responsive team and the best app support I have ever experienced. They were very helpful with all our custom shipping needs. Highly recommend.
Thank you for the recommendation! We’re so glad to hear that our team was able to provide the level of support you needed to tackle your custom shipping requirements. Please don't hesitate to reach out should you need our assistance again. Best regards, Ron Anderson Technical Strategist
May 9, 2025
We have to set up a website that ships globally with products with small to large shipping dimensions. Due to complexity of product dimensions and weight, we needed a tool that calculate all scenarios. Intuitive Shipping has all features we needed. The configuration was very straight forward and Michael helped me almost immediately whenever I have questions regarding the set up.
Thank you for sharing your experience and helping others make an informed decision! It’s great to hear that Intuitive Shipping has provided the flexibility you needed to handle the complexity of your shipping. We’re also glad Michael was able to step in quickly to help with the setup - that level of support is exactly what we aim for. If you need further assistance or just have questions, please let us know - we’re here to help! Best regards, Ron Anderson Technical Strategist
May 2, 2025
Very helpful and attentive customer service thats really beneficial for answering any queries to do with setting up shipping.
Thank you for sharing your experience! We’re glad to hear that our support team has been so responsive and has been able to provide the guidance needed while setting up your shipping configurations. If there’s anything else we can do to assist or if new questions come up, feel free to reach out - we’re here to help! Best regards, Ron Anderson Technical Strategist
April 30, 2025
The team at Intuitive Shipping has been exceptional in getting our setup up and running smoothly. With their guidance, we were able to create tailored scenarios that align perfectly with our products. They’re also incredibly responsive whenever any issues come up. Fantastic app and an outstanding support team!
Thank you for the incredible feedback! We’re so glad our team could provide the guidance you needed to get everything up and running just right. It’s always our goal to respond quickly and effectively whenever questions arise, so it’s great to know that we made a positive impact. If you’d like to explore additional features or need further assistance, just let us know - we’re here to help! Best regards, Ron Anderson Technical Strategist
April 25, 2025
After searching and trying many apps for shipping we found that Intuitive was by far the easiest to work with, their onboarding and tech support is really good . It is in Canada and thankfully on the same time zone as us. We were able to set up certain shipping rules and get our new website launched so we could start making money and offering our products. I highly recommend them to anyone who is not an expert or has some specific requirements for shipping a variety of different product lines and from different vendors.
Thank you for taking a few moments to share this! We’re so glad Intuitive Shipping stood out during your search and that our onboarding and support team helped make the setup process smooth and efficient. We truly appreciate your recommendation and are thrilled to be part of your success story. If you ever need further assistance or want to explore even more options, we’re always here to help! Best regards, Ron Anderson Technical Strategist
April 18, 2025
We have been using Intuitive since we started our Shopify page. Product works great and can be adapted to any shipping need. The staff is very knowledgable and quick with help.
Thank you for sharing this! We’re honored to have been part of your journey on Shopify. It’s great to hear that Intuitive Shipping has been flexible enough to fit all your needs, and that our support team has been able to provide speedy assistance whenever it's been needed. If you ever have a question or something changes and you need our assistance, please don’t hesitate to reach out. We’re here to keep supporting your success! Best regards, Ron Anderson Technical Strategist
April 8, 2025
Intuitive Shipping support was exceptionally helpful to fixing the UPS senerio changeover. I was having difficulty getting it switched over. The support team made a quick video showing me what I had to do. Within no time I had it fixed and working on our website.
Thank you for sharing your experience! We’re so glad our support team was able to help you get your UPS shipping method switched over. Sharing quick videos is one of the ways we try to make things easier and more efficient, so we're glad to hear it made a difference and got you back up and running quickly! If you run into anything else or want help fine-tuning your setup, we’re here to help! Best regards, Ron Anderson Technical Strategist
April 8, 2025
We use Intuitive for both of our stores, one wholesale and one retail. Each store has its own shipping complexities and Intuitive has everything required to fulfill the needs of each store. I wouldn't use any other shipping app after using Intuitive. Highly recommended, if not mandatory, for stores that want to seriously take control of their shipping operations. Thanks Intuitive!
Thank you for the high praise! It’s great to hear that Intuitive Shipping is handling the unique needs of both your wholesale and retail stores. We truly appreciate your recommendation and your trust in our app to power your shipping requirements. If there’s anything more we can do to support your success, just let us know. We’re always here to help! Best regards, Ron Anderson Technical Strategist
April 2, 2025
Most important, this app works flawlessly for a variety of shipping scenarios and modes - flat rate, carrier rate, multi-pack etc. Very cool. Second, the support from the IS team is really exceptional! In the 3 years we've used IS, we've needed help configuring new features, they're right on it, and have always delivered - pretty awesome app!!!
Amazing! Thank you for the kind words. It’s fantastic to hear that Intuitive Shipping has been a reliable solution for your wide range of shipping scenarios over the past few years. We’re glad to know our support team has been right there with you whenever help has been needed. It’s always our goal to make things as smooth and effective as possible. If you ever have questions or want to explore even more ways to optimize your setup, we’re always here! Best regards, Ron Anderson Technical Strategist
March 30, 2025
As a furniture retailer with complex shipping needs, Intuitive Shipping has been a fantastic solution. It handles our varied product sizes, delivery zones, and custom blending rules with ease - something other apps struggled with. Despite its powerful capabilities, the interface is clean and easy to use, so our team can make updates confidently without needing tech support. Plus, their support team is responsive and helpful. Highly recommend for any Shopify store with advanced shipping requirements.
Thank you for the thoughtful review! We’re so glad to hear that Intuitive Shipping is delivering the flexibility and control you need to manage your complex shipping requirements. Our Dev team appreciates the love, too! Performance and ease-of-use are two things we're always striving to improve, and much of what you experience in Intuitive Shipping is based on feedback from our incredible community. Your recommendation means a lot and will no doubt help others make an informed decision. Best regards, Ron Anderson Technical Strategist
March 27, 2025
This is a fantastic app and team! Before we even started paying for the app, we had several email threads and video calls with a support team member to help us make sure we set up everything correctly. This app helps us make regional zones that include different shipping rates and costs. It easily connected with our ShipStation account to pull in the correct shipping options. So glad we found this app and team.
Wow, thank you for the fantastic review! We’re also happy that you found Intuitive Shipping and that our team has been able to support you so effectivefly in the early stages. Thank you for helping others make an informed decision, and we truly appreciate you sharing your experience. If you ever need a hand or want to explore new setup possibilities, just let us know - we’re always here to lend a hand! Best regards, Ron Anderson Technical Strategist
March 27, 2025
I can't say enough good things about this app, it has been able to do everything we need it to. It handles our product specific handling costs perfectly and is able to provide our carrier rates. When we reached out to the developer with a question they were super responsive and helpful.
Thank you for the awesome feedback! We’re thrilled to hear that Intuitive Shipping is checking all the boxes for your business. It’s also great to know our support team was quick to respond and helpful when you needed a hand. If anything new comes up or you’d like to explore more features, feel free to connect with us. We’re always here to help! Best regards, Ron Anderson Technical Strategist
March 27, 2025
We have different shipping options for different products and Intuitive Shipping works perfectly for our needs. You can also add different shipping options for a short period of time which have found helpful. Customer Service has also been great when we've had a query and needed help with any scenario. Thoroughly recommend!!
Thank you for the recommendation! It's great to hear that Intuitive Shipping is handling your product-specific shipping needs smoothly and giving you the flexibility to add temporary options when needed. We appreciate the kind words for our support team as well. If there’s ever anything else you need, please don’t hesitate to reach out. We’re always happy to assist! Best regards, Ron Anderson Technical Strategist