All reviews

Rating Breakdown

  • 5
    89% (231 ratings)
  • 4
    2% (6 ratings)
  • 3
    2% (5 ratings)
  • 2
    2% (5 ratings)
  • 1
    5% (13 ratings)

Reviews with Text

  • 97% (251)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2021

Really satisfied with the support. There was a small glitch in the system and resolved promtly by the support team.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2020

excellent app you cannot do better ! excellent app you cannot do better ! excellent app you cannot do better !

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Initially, I was skeptical that I could make Invoice Falcon work for me, but the support team went over and above to help me out and showed me how to make the adjustments I wanted. It really was the dork in me that couldn't see just how easy it was. Then when I had a new small issue arise they again went over the top and just took care of it for me. Wonderful service from a crew who cares about their product. Thanks so much!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Invoice Falcon is a very clean and professional documentation app. It's easy to use and love the quote feature.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Very intuitive, affordable and complete. Well translated into French as well. Highly recommanded :) !

Store

Vanissa

Using app

34 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2020

Helped us with setting up Net 30 PO's and invoices. Made it organized and reminded us of when payments were due.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2020

Like it! Beautiful interface, good support, fair pricing. I do think that there's room for some more flexibility and some functions seem missing, but work-arounds are mostly available.

Store

Ophena

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Hey, there. Kartik here from Invoice Falcon! Thank you so much for sharing your thoughts in your review of our app. We are dedicated to building a great invoicing experience for Shopify merchants worldwide. If there's anything we can do to improve our app, be it in terms of new features or improving our existing ones, please let me know at [email protected]. We're always here to hear you out! :) Best, Kartik.

5 / 5 Share

May 25, 2020

Facturación ágil y rápida que nos permite ahorrar mucho tiempo. Un servicio de atención al cliente veloz y eficaz. 100% recomendable.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2020

I like this app how the templates can be customized and is free to do it. The templates are professional too! No catches or hooks. Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2020

Great; Very easy to use; Professional looking. There is only one thing I don't like about it which isn't that big of a deal: When I want to print an invoice or packing slip, it always downloads it to my computer first and then I can print it. I wish it would just pop up in a window to print from. I don't wish to download and save it since I can access them from the app anytime.

Store

JS Hair

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey, there. Kartik here from Invoice Falcon. Thank you so much for sharing your review! I really appreciate that you took time out from your day to write down how your experience with our app has been. Regarding the automatic download - it could be that this is happening due to the settings on your browser. I'd love to help you with this so that this is no longer a hassle for you and you can have the best possible experience from our app. Please reach out to us via email at [email protected]. Looking forward to hearing from you! :)

2 / 5 Share

Dec. 6, 2021

I don't know what's going on but for several months nothing work. We can no longer export our invoices in CSV format (this is very important for compatibility) and our customers can never download their invoice. The main thing is not working. We were promised that the problem would be solved today, in the end no feedback from the sav. Lost money. I leave two stars because there is a wide choice to personalize your invoices.

Using app

Over 2 years

Total reviews

7

Average rating

4.1

Developer Reply

Hey, there. Vinal here from the Invoice Falcon support team. I'm very sorry to see that you did not have the right experience with our application and support. :( I had sent you the CSV files through email since the feature did not work well on your store. I am also dedicated to working to fix the issues for you and ensure that you do not face this any further. I have reached out to you by email. Please check your inbox and we can escalate the process. Looking forward to hearing from you. Regards, Invoice Falcon Team

5 / 5 Share

May 1, 2020

easy to use, easy to adjust and looks very proffi! and very good service with the team behind the app!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

easy and efficient! superb experience and never going back. truly awesome and no complex process at all!

Store

iProven

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2020

Très facile d'utilisation, et un support très réactif et compétent. Adapté à la législation française. Easy to use, support very quick and efficient. Adapt to french legislation.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2020

I installed and tried several invoices apps on my Shopify store Invoice Falcon app is the most powerful and user friendly app. It exactly meets my business needs, especially after their latest feature to record partial payments from customers and reflect this in customer order invoice. It's much more value for money than the alternative Sufio invoice app, which is considerably more expensive and offers less features such as not being able to display item weight in invoice. Displaying item weight in invoice helps customers understand why they have been charged a higher shipping fee if their parcel weight is heavy (depending on a store's policy toc ahrge shipping based on weight)

Using app

2 days

Total reviews

18

Average rating

4.9

5 / 5 Share

April 26, 2020

I have used this app to print my invoices/packing slips. It does the job that I need it to do. No complaints from me at this time.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

The team that gives support for this application goes above and beyond to help with any issues you may have.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

April 11, 2020

Buena aplicación para llevar un mejor control de la facturación. Simple y potente a la misma vez. Enhorabuena!

Store

Kissbel

Using app

8 days

Total reviews

16

Average rating

4.9

1 / 5 Share

July 3, 2024

Update 03rd July 2024: since we are a regular customer, it looks like the support of Invoice Falcon does not care about us anymore. They seem to care only when we are a new customer, then they try to convert us to a regular customer. I am disappointed. I sent 2 requests by email since 2 weeks and have not received any feedback. It was not like that in the past. They replied very fast when I sent support requests. Too bad. I am actively looking for an app to replace Invoice Falcon and will uninstall it as soon as I find a good one which is easy to use and which has a better support. ------------------------------------------------- Old review (when I was still a new customer, when their support was still active): I can't recommend a better invoice app for your Shopify store than Invoice Falcon. The app provides me with all features needed by our company's store and is working really well. Moreover, Kartik and Sandesh from the support team of Invoice Falcon are awesome. They reply to all my support requests (either by chat or by email) in some minutes, with very kind words! I had some urgent questions for them like at 11pm in their time zone sometimes, and they were replying! I couldn't believe my eyes, plus their replies solved my issues very fast. So, in short, excellent invoice app and truly exceptional support. Keep the good job up!

Using app

Over 4 years

Total reviews

11

Average rating

4.6

5 / 5 Share

April 3, 2020

Invoice Falcon helps me to do our work more comfortable. It´s nice, customizable and its support is very efficient. They answered our doubts quickly and in detail. Great support! Thank you. This app is all you need to have your invoices sorted

Using app

10 days

Total reviews

5

Average rating

5.0