Invoice Falcon
Generate tax compliant PDF invoices, receipts, packing slips.
Rating
4.5
feedback
261
chart
#956
All reviews
Review RSS Feed
Dec. 12, 2024
al principio era muy util, ahora presenta varios de errores entre ellos que no puedo descarga la factura, los números aparecen como N/A etc.
July 16, 2024
Shithouse app never does what is advertised, I have waited for a native model and this is only about pricing for them. I'm sick of waiting for them to make a solution that actually works.
Oct. 10, 2023
Does not work with I pad on shopify point of sale. Don't understand why it would be on the app list is it does not work.
Jan. 24, 2023
J'ai utilisé l'application durant très longtemps... malheureusement leur système bugge, génère des factures avec un mauvais montant de TVA, un mauvais montant global après remboursement, les exports sont complètements erronés. Je l'ai signalé pendant trois mois, on m'a tenu le bec dans l'eau. Au final je n'ai jamais eu d'assistance réelle... aucune aide, aucune correction, et des dizaines de factures non conformes ont été envoyées au client. Cette application ne devrait même plus être proposée tellement sa fiabilité est faible.
May 18, 2024
### A Cautionary Tale: My Appalling Experience with This App I must share my disheartening experience with this app, which has rendered our reconciliation process utterly impossible. It's been frustrating beyond words. The app frequently hangs, causing significant delays and interruptions. Moreover, the invoicing process is a nightmare, constantly malfunctioning and compounding our frustrations. Given the exorbitant monthly fee, it's an absolute rip-off. The nightmare doesn't end there. Every single month, we face these recurring issues. When we seek assistance, the support team's responses are utterly unhelpful. They either deny the problem exists or offer vague assurances that they're "working on it," which only adds to our frustration. The most shocking part is that we've recently discovered they're sharing our sensitive data with third-party developers without our consent. This flagrant breach of trust is unacceptable, and Shopify should take strict legal action against such unethical apps. The security of our data should be paramount. ### Update as of March 09, 2024 – A Word of Warning I want to warn everyone using this app: its data is highly inaccurate, leading to serious issues with calculating monthly sales and taxes. If you're relying on their CSV files, be extremely cautious. To make matters worse, their customer service is lethargic in addressing these critical issues – we've had to wait for weeks for resolutions. **P.S.:** The problems persist without any resolution in sight, even after a significant amount of time has passed. ### Final Verdict as of May 18, 2024 Today, we are removing this application. After wasting years, we've realized that expecting any improvement is futile. This app is definitely not suitable for India or for sellers handling over 5,000 orders a month. Save yourself the trouble and avoid this app.
Sept. 21, 2022
Says free automatic invoices. But then asks you to pay for it. Super shady advertising. ill steer clear of this shady company
Hi Matt, I am sorry if the feature summary causes misinterpretation. Our feature of Automatic Invoicing has a Basic and Advanced version. The Basic version is made available for free in the Pay-as-you-go plan. The chargeable one is the Advanced setting. We do not intend to mislead any merchant. Be assured that we have understood that this causes misunderstanding, we will be correcting it soon. I am once again apologetic about this. Regards, Invoice Falcon
Aug. 9, 2022
I selected one customer to send an invoice to them and it sent invoices to every customer I've ever had even though the UI showed one customer selected. I am in the process of dealing with over a hundred customers that think I am charging them for orders they didn't make.
June 30, 2022
App did not work well at all, after contacting customer support over the last 2 days with no response, I had to delete it and find something a little more suitable.
July 17, 2021
Cons you into a payment plan. If you select the free plan expect to start automatically paying as soon as they've automatically issued over 50 invoices in a 30 day period. Disgusting monetisation model.
July 3, 2024
Update 03rd July 2024: since we are a regular customer, it looks like the support of Invoice Falcon does not care about us anymore. They seem to care only when we are a new customer, then they try to convert us to a regular customer. I am disappointed. I sent 2 requests by email since 2 weeks and have not received any feedback. It was not like that in the past. They replied very fast when I sent support requests. Too bad. I am actively looking for an app to replace Invoice Falcon and will uninstall it as soon as I find a good one which is easy to use and which has a better support. ------------------------------------------------- Old review (when I was still a new customer, when their support was still active): I can't recommend a better invoice app for your Shopify store than Invoice Falcon. The app provides me with all features needed by our company's store and is working really well. Moreover, Kartik and Sandesh from the support team of Invoice Falcon are awesome. They reply to all my support requests (either by chat or by email) in some minutes, with very kind words! I had some urgent questions for them like at 11pm in their time zone sometimes, and they were replying! I couldn't believe my eyes, plus their replies solved my issues very fast. So, in short, excellent invoice app and truly exceptional support. Keep the good job up!