All reviews

Rating Breakdown

  • 5
    89% (239 ratings)
  • 4
    2% (6 ratings)
  • 3
    2% (6 ratings)
  • 2
    2% (5 ratings)
  • 1
    4% (12 ratings)

Reviews with Text

  • 96% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2020

easy and efficient! superb experience and never going back. truly awesome and no complex process at all!

Store

iProven

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2020

Très facile d'utilisation, et un support très réactif et compétent. Adapté à la législation française. Easy to use, support very quick and efficient. Adapt to french legislation.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2020

I installed and tried several invoices apps on my Shopify store Invoice Falcon app is the most powerful and user friendly app. It exactly meets my business needs, especially after their latest feature to record partial payments from customers and reflect this in customer order invoice. It's much more value for money than the alternative Sufio invoice app, which is considerably more expensive and offers less features such as not being able to display item weight in invoice. Displaying item weight in invoice helps customers understand why they have been charged a higher shipping fee if their parcel weight is heavy (depending on a store's policy toc ahrge shipping based on weight)

Using app

2 days

Total reviews

18

Average rating

4.9

5 / 5 Share

April 26, 2020

I have used this app to print my invoices/packing slips. It does the job that I need it to do. No complaints from me at this time.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

The team that gives support for this application goes above and beyond to help with any issues you may have.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

April 11, 2020

Buena aplicación para llevar un mejor control de la facturación. Simple y potente a la misma vez. Enhorabuena!

Store

Kissbel

Using app

8 days

Total reviews

16

Average rating

4.9

1 / 5 Share

July 3, 2024

Update 03rd July 2024: since we are a regular customer, it looks like the support of Invoice Falcon does not care about us anymore. They seem to care only when we are a new customer, then they try to convert us to a regular customer. I am disappointed. I sent 2 requests by email since 2 weeks and have not received any feedback. It was not like that in the past. They replied very fast when I sent support requests. Too bad. I am actively looking for an app to replace Invoice Falcon and will uninstall it as soon as I find a good one which is easy to use and which has a better support. ------------------------------------------------- Old review (when I was still a new customer, when their support was still active): I can't recommend a better invoice app for your Shopify store than Invoice Falcon. The app provides me with all features needed by our company's store and is working really well. Moreover, Kartik and Sandesh from the support team of Invoice Falcon are awesome. They reply to all my support requests (either by chat or by email) in some minutes, with very kind words! I had some urgent questions for them like at 11pm in their time zone sometimes, and they were replying! I couldn't believe my eyes, plus their replies solved my issues very fast. So, in short, excellent invoice app and truly exceptional support. Keep the good job up!

Using app

Over 4 years

Total reviews

11

Average rating

4.6

5 / 5 Share

April 3, 2020

Invoice Falcon helps me to do our work more comfortable. It´s nice, customizable and its support is very efficient. They answered our doubts quickly and in detail. Great support! Thank you. This app is all you need to have your invoices sorted

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2020

We have had a fantastic experience with Falcon, their app works perfectly and we couldn’t ask for more from their support system. We needed to add a customers PO number to our store and invoice, they help us achieve what we wanted with minimal effort. Thank you Falcon

Store

Day-Tec

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2020

Fantastic App, it does everything it claims, just better! Biggest bonus this app provides is you can send "Marked as Paid" orders an automatic email to client to let them know you have received their payment, something standard shopify does not do, which is critical in today's market!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2020

I run a small business that just adopted Shopify as our sales platform. We had some specific requirements related to invoices and creating PDFs. Invoice Falcon perfectly fit the bill. Enabling the Invoice Falcon app is easy as is the customization. Their technical support is responsive and helpful. I'm very happy I found them.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

Super intuitive addition to my shopify webshop. Easy to customize and don't have to pay anything if you are a small business owner like me. Keep it going.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2020

Awesome. Just what I needed. I was sick of my shopify and manual invoices looking different. Now perfect. Also, support is amazing. I asked for one extra add on and it was done within 48 hours. Wow. Thanks.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2020

Love this app, very satisfied with the price-quality. The customer service is also fantastic. Keep it up!!!

Store

Stona

Using app

2 months

Total reviews

7

Average rating

3.1

5 / 5 Share

Feb. 27, 2020

Love the app and great customer service. It allowed me to create a personalized and professional invoice for my customers. Would highly recommend.

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

I installed this when a client emailed and asked for an invoice, and it was super easy to set up and send through the invoice. After sending the initial invoice, I then went and did some customisation, this too was super easy. Thanks.

Using app

1 day

Total reviews

3

Average rating

5.0

3 / 5 Share

Oct. 12, 2023

Decided to stay on the app after some bad experiences - periodic changes to "improve" their app adversely impact other areas, such that invoices and/or credit notes are no longer accurate. Could manually correct some of these errors before, but latest error could not be manually corrected and required their intervention, which while initially slow, did eventually remedy the problem and the app is once again fully functional. I hope they continue with this more attentive customer service support. It actually started so well with them (3 years ago) and gradually over the past couple of years had a decline in customer service and reliability - suspect this is because the staff are seemingly entirely different now - but hopefully that decline is being proactively reversed.

Store

Zusaura

Using app

Over 3 years

Total reviews

6

Average rating

3.0

5 / 5 Share

Feb. 4, 2020

The app looks and works just great! Also the best and fastest customer service we ever received :) We recommend using this app for your e-commerce!

Store

noo.ma

Using app

About 2 hours

Total reviews

18

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

Perfect product with top notch service! We recently looked around for the best invoicing option on Shopify, after some time we landed on Invoice Falcon and are super satisfied. Great product, beautiful design and fantastic customer support! Highly recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Fantastic app. I have been using it for some time now and it is perfect for my needs. Easy to use and edit.

Using app

Over 1 year

Total reviews

2

Average rating

5.0