All reviews

Rating Breakdown

  • 5
    92% (375 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

May 1, 2023

The app does everything you will need and more. The basic features get your invoicing up and running quickly , with VAT details etc which is need in the UK. Beyond that there are loads of other features for people with high volume orders and invoicing needs. Support is excellent and responsive Same day :) Will be using on my other new shopify sites coming soon

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

April 14, 2023

We had the app for several years. Their customer service was great at the beginning but is terrible now. We contacted them multiple times regarding billing over 30 days ago and no reply. We had to open a case with Shopify to ask them to reply to us, and no reply. We're done and just deleted the app.

Using app

Over 3 years

Total reviews

2

Average rating

2.5

5 / 5 Share

March 20, 2023

ME GUSTA BASTANTE PARA HACER LAS FACTURAS DE MI TIENDA DE MANERA MUY SENCILLA Y RÁPIDA. DE MOMENTO PAGARÉ POR USARLA PORQUE ME PARECE BUENA APLICACIÓN.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

App arbeitet gut und zuverlässig. Einrichtung geht sehr einfach. Bei meinen Fragen war der Support zeitnah sehr hilfreich.

Using app

4 months

Total reviews

3

Average rating

5.0

3 / 5 Share

Feb. 28, 2023

Still having some glitches such sas discount will not updated with shopify and invoice dollar amount won't match with the shopify order which causing lots of problems for payments

Using app

About 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Feb. 23, 2023

Awesome invoices. Highly Customizable and super customer support. By far the best invoicing app Ive used.

Using app

8 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Feb. 20, 2023

Application très pratique pour créer des devis ou éditer des factures. De plus, le support client très réactif !

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 5, 2023

Great customer service. The app working very good. You can create invoice, quote and more. Thanks for you help.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Great service and great software. It really makes life much easier when having to edit or review clients invoices! 100% recommended .

Store

MR. AB

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Love the Falcon Invoice app, and the team is very helpful and nice. We had a technical glitch with invoices not coming through our mailbox, and it was fixed in less than 24 hours. Would recommend it to everyone!

Store

SALONI

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 24, 2023

J'ai utilisé l'application durant très longtemps... malheureusement leur système bugge, génère des factures avec un mauvais montant de TVA, un mauvais montant global après remboursement, les exports sont complètements erronés. Je l'ai signalé pendant trois mois, on m'a tenu le bec dans l'eau. Au final je n'ai jamais eu d'assistance réelle... aucune aide, aucune correction, et des dizaines de factures non conformes ont été envoyées au client. Cette application ne devrait même plus être proposée tellement sa fiabilité est faible.

Using app

Over 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

Jan. 19, 2023

Super helpful for us that receive deposit payments on Shopify. This app allows us to track who has not paid and who has paid, along with creating invoices for products that have split payments.

Store

Reigner

Using app

11 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 10, 2023

We've had this app for about 2 years, on a paid plan. It's a strong thumbs down: while it appears to be a fine companion to Shopify's systems, we found it to be woefully short on basic functionality: 1. Additional discounts added as line items while creating the actual shopify invoices will not show in Invoice Falcon: the totals will not be matching Shopify's data. We didn't catch on to this right away and it took some tail-chasing to figure out where the issue was as the customers were paying what the pdf invoices were showing. We wrote tech support but it's comically delayed, and still not fixed to this day. 2. If one edits prices in Shopify after the pdf invoice is generated, they will not be retroactively updated in Invoice Falcon. Couldn't find a way to work around this except to start a new order. Frustrating and time wasting. 3. Small glitches in formatting: the shipping cost fields text sizes are huge and looking unprofessional and stitched together. Will uninstall.

Using app

About 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 4, 2023

J'ai rencontré un souci avec les factures et la TVA sur plusieurs mois, l'équipe a su se rendre disponible pour régler le souci Merci.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 27, 2022

Great app, and their customer support team is very responsive whenever I run into issues. I recommend this app for anyone who needs to turn a cart into a formal quote document without manually re-entering all that data.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Great looking invoices with plans to suit my needs. Very good customer support as well. Just what I was looking for, thank you, keep up the good work!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Wirklich eine perfekte App. Einfach zu bedienen, übersichtlich und die Rechnungen sehen absolut professionell aus. Sterne 5.0/5.0

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Werkt goed en ziet er netjes uit! Handig voor organisaties die vragen om een factuur te sturen. Ben er blij mee.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

We liked it. It is helping us and making things easy. It is fulfilling our purpose in most easy and feasible manner.

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 22, 2022

This app adds to make our orders look more professional and makes our bookkeeping much easier. Would highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0