All reviews

Rating Breakdown

  • 5
    93% (369 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (12 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 24, 2023

J'ai utilisé l'application durant très longtemps... malheureusement leur système bugge, génère des factures avec un mauvais montant de TVA, un mauvais montant global après remboursement, les exports sont complètements erronés. Je l'ai signalé pendant trois mois, on m'a tenu le bec dans l'eau. Au final je n'ai jamais eu d'assistance réelle... aucune aide, aucune correction, et des dizaines de factures non conformes ont été envoyées au client. Cette application ne devrait même plus être proposée tellement sa fiabilité est faible.

Using app

Over 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

Jan. 19, 2023

Super helpful for us that receive deposit payments on Shopify. This app allows us to track who has not paid and who has paid, along with creating invoices for products that have split payments.

Store

Reigner

Using app

11 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 10, 2023

We've had this app for about 2 years, on a paid plan. It's a strong thumbs down: while it appears to be a fine companion to Shopify's systems, we found it to be woefully short on basic functionality: 1. Additional discounts added as line items while creating the actual shopify invoices will not show in Invoice Falcon: the totals will not be matching Shopify's data. We didn't catch on to this right away and it took some tail-chasing to figure out where the issue was as the customers were paying what the pdf invoices were showing. We wrote tech support but it's comically delayed, and still not fixed to this day. 2. If one edits prices in Shopify after the pdf invoice is generated, they will not be retroactively updated in Invoice Falcon. Couldn't find a way to work around this except to start a new order. Frustrating and time wasting. 3. Small glitches in formatting: the shipping cost fields text sizes are huge and looking unprofessional and stitched together. Will uninstall.

Using app

About 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 4, 2023

J'ai rencontré un souci avec les factures et la TVA sur plusieurs mois, l'équipe a su se rendre disponible pour régler le souci Merci.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 27, 2022

Great app, and their customer support team is very responsive whenever I run into issues. I recommend this app for anyone who needs to turn a cart into a formal quote document without manually re-entering all that data.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Great looking invoices with plans to suit my needs. Very good customer support as well. Just what I was looking for, thank you, keep up the good work!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Wirklich eine perfekte App. Einfach zu bedienen, übersichtlich und die Rechnungen sehen absolut professionell aus. Sterne 5.0/5.0

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Werkt goed en ziet er netjes uit! Handig voor organisaties die vragen om een factuur te sturen. Ben er blij mee.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

We liked it. It is helping us and making things easy. It is fulfilling our purpose in most easy and feasible manner.

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 22, 2022

This app adds to make our orders look more professional and makes our bookkeeping much easier. Would highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

I found this app really good as you get free plan (up till 50 invoices monthly) which is very important for small business. Also all invoice fields can be renamed which is crucial feature for non English countries. In almost 3 years there was only one issue I encountered, but support was very helpfull and fixed that quickly.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 17, 2022

Invoice Falcon is a powerful and customisable invoice generation app which helps us ensure all our invoices are perfect before sending to our customers. This app has a great edit function, which allows you to modify the generated PDF - you can click and edit text in any box, change information that was imported from customer account and order, and modify this information if required before sending or exporting as pdf. It allows for customisation and design of your invoice template by enabling or disabling different fields, and customising the colours according to your brand. It makes it easy for non-technical orders to update, modify and create invoice templates. Invoice Falcon is a great fully featured invoice app for Shopify.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

The App is very simple and intuitive in use. It let you issue and automatically send the invoice. Also edit them, if needed. You can download invoice batch and export them ti Excel as well. Customer service is amazing!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

I used this app to help with partial invoicing and credit notes which was not provided by shopify. Customer Service was great as well.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 10, 2023

I wanted to share my experience with this app, and I have to be honest – it's been quite frustrating. The app seems to hang a lot, causing a lot of delays and interruptions. On top of that, the invoicing process keeps acting up, which is a headache in itself. And considering the monthly fee they charge, it's just not worth it. It's not just a one-time thing either. Every single month, we're dealing with these problems. And when we reach out for help, the support they offer is less than helpful. They either say the issue doesn't exist or that they're "working on it," which is pretty frustrating. But here's the kicker – we've discovered that they're actually sharing our data with third-party developers without our permission. That's a major breach of trust, and I think Shopify should seriously consider taking legal action against apps that do this sort of thing. Our data's privacy should be a top priority. Update on my Review as of August 10, 2023 – A Word of Warning I really want to caution everyone who's using this app. The data it provides is not accurate, and that can spell big trouble when you're trying to calculate your monthly sales and taxes. If you're relying on their CSV files to do this, be careful. And to make matters worse, their customer service is slow in fixing these issues – we're talking weeks of waiting. P.S.: The problems just don't seem to get resolved in a reasonable timeframe.

Using app

Over 3 years

Total reviews

5

Average rating

3.0

5 / 5 Share

Sept. 29, 2022

Good app for invoicing. Very easy to use and set up. Very complete free plan to use for small business.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 28, 2022

The App is awesome in terms of creating elegant and professional invoices for our customers. We came across an issue when trying to add links to the invoices on our customer accounts' page, but Vinal helped us out! Guys, you are doing great as a 4 member team!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 27, 2022

I need commercial invoices with my tax ID for shipping, this has been really quick and easy so far and free below 50 invoices per month is nice! I'd like to add HS cides, - will see if that's possible...

Using app

6 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Yes, it is possible to add HS Codes to the products in the invoices. I will reach out to you by email to help you set this up. :) Regards, Invoice Falcon

1 / 5 Share

Sept. 21, 2022

Says free automatic invoices. But then asks you to pay for it. Super shady advertising. ill steer clear of this shady company

Using app

10 minutes

Total reviews

14

Average rating

1.9

Developer Reply

Hi Matt, I am sorry if the feature summary causes misinterpretation. Our feature of Automatic Invoicing has a Basic and Advanced version. The Basic version is made available for free in the Pay-as-you-go plan. The chargeable one is the Advanced setting. We do not intend to mislead any merchant. Be assured that we have understood that this causes misunderstanding, we will be correcting it soon. I am once again apologetic about this. Regards, Invoice Falcon

5 / 5 Share

Sept. 19, 2022

The program is really good, I like its simplicity. It is easy to set up. Many thanks to the people who created it:)

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon