All reviews

Rating Breakdown

  • 5
    93% (374 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (13 ratings)
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1 / 5 Share

Aug. 10, 2023

I wanted to share my experience with this app, and I have to be honest – it's been quite frustrating. The app seems to hang a lot, causing a lot of delays and interruptions. On top of that, the invoicing process keeps acting up, which is a headache in itself. And considering the monthly fee they charge, it's just not worth it. It's not just a one-time thing either. Every single month, we're dealing with these problems. And when we reach out for help, the support they offer is less than helpful. They either say the issue doesn't exist or that they're "working on it," which is pretty frustrating. But here's the kicker – we've discovered that they're actually sharing our data with third-party developers without our permission. That's a major breach of trust, and I think Shopify should seriously consider taking legal action against apps that do this sort of thing. Our data's privacy should be a top priority. Update on my Review as of August 10, 2023 – A Word of Warning I really want to caution everyone who's using this app. The data it provides is not accurate, and that can spell big trouble when you're trying to calculate your monthly sales and taxes. If you're relying on their CSV files to do this, be careful. And to make matters worse, their customer service is slow in fixing these issues – we're talking weeks of waiting. P.S.: The problems just don't seem to get resolved in a reasonable timeframe.

Using app

Over 3 years

Total reviews

5

Average rating

3.0

5 / 5 Share

Sept. 29, 2022

Good app for invoicing. Very easy to use and set up. Very complete free plan to use for small business.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 28, 2022

The App is awesome in terms of creating elegant and professional invoices for our customers. We came across an issue when trying to add links to the invoices on our customer accounts' page, but Vinal helped us out! Guys, you are doing great as a 4 member team!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 27, 2022

I need commercial invoices with my tax ID for shipping, this has been really quick and easy so far and free below 50 invoices per month is nice! I'd like to add HS cides, - will see if that's possible...

Using app

6 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Yes, it is possible to add HS Codes to the products in the invoices. I will reach out to you by email to help you set this up. :) Regards, Invoice Falcon

1 / 5 Share

Sept. 21, 2022

Says free automatic invoices. But then asks you to pay for it. Super shady advertising. ill steer clear of this shady company

Using app

10 minutes

Total reviews

14

Average rating

1.9

Developer Reply

Hi Matt, I am sorry if the feature summary causes misinterpretation. Our feature of Automatic Invoicing has a Basic and Advanced version. The Basic version is made available for free in the Pay-as-you-go plan. The chargeable one is the Advanced setting. We do not intend to mislead any merchant. Be assured that we have understood that this causes misunderstanding, we will be correcting it soon. I am once again apologetic about this. Regards, Invoice Falcon

5 / 5 Share

Sept. 19, 2022

The program is really good, I like its simplicity. It is easy to set up. Many thanks to the people who created it:)

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 19, 2022

Excellent appl, very useful and easy to use. It helps entrepreneurs who are just starting out a lot. Really recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 15, 2022

Great app, We use it for 3 Shopify stores. Helpdesk is very friendly and quick with reply. Definitely would recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 12, 2022

Great app, I use it for my invoices at Shopify store. Found Helpdesk very friendly and quick with reply. Definitely would recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

Sept. 12, 2022

Love this app. So easy to send invoices before or after orders. Invoices are automatically generated and sent at a click of a button. The support team are amazing too.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

April 6, 2023

A lot of helpful features, although of course the most important ones are included in the paid version. Very nice app overall

Using app

Over 2 years

Total reviews

7

Average rating

5.0

1 / 5 Share

Aug. 9, 2022

I selected one customer to send an invoice to them and it sent invoices to every customer I've ever had even though the UI showed one customer selected. I am in the process of dealing with over a hundred customers that think I am charging them for orders they didn't make.

Using app

Almost 2 years

Total reviews

4

Average rating

2.3

5 / 5 Share

July 28, 2022

Super. L'appli est intuitive et pour en avoir essayé plusieurs elle répond à notre besoin assez classique de désigner, de générer des factures et de les envoyer au client.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

1 / 5 Share

June 30, 2022

App did not work well at all, after contacting customer support over the last 2 days with no response, I had to delete it and find something a little more suitable.

Using app

1 day

Total reviews

7

Average rating

3.9

4 / 5 Share

June 27, 2022

Just beginning to use the app. I had a quick support question and response was helpful and timely. Looking forward to seeing how it works for our operations, but so far so good.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 2, 2022

Great communication and app! Excellent functionality! No crazy or complicated things attachted. Straight to the point useful!

Using app

11 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

June 1, 2022

perfect app for B2B orders, it's easy to personalized & automation is very nice for B2B clients. Major +, you can creat invoice in it that are not linked to a shopify order

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

May 12, 2022

Bisher läuft alles reibungslos! Es ist sehr einfach das Aussehen der Rechnungen anzupassen und auch zu versenden

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Wir freuen uns zu hören, dass Ihnen die App gefällt und dass sie für Sie nützlich ist. Grüße, Invoice Falcon

5 / 5 Share

April 14, 2022

I have used this app for 2 years now, and not a single issue. Everything works fine and the support is wonderful! Recommend

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you. Regards, Invoice Falcon

5 / 5 Share

April 14, 2022

La app è molto intuitiva e permette di inviare fatture automaticamente dopo ogni ordine. Il vero fiore all'occhiello però è l'assistenza clienti: precisa, rapidissima e composta da persone veramente competenti!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per aver dedicato del tempo a lasciarci una recensione. Siamo lieti di sapere che ti piace l'app e la nostra assistenza clienti. Saluti, Invoice Falcon