iThink Logistics

Aug. 28, 2025

third class support if you have Ecommerce Business Please do not use this Platform.

Nov. 15, 2024

I've had an excellent experience with Ithink logistics and there client servicing team! Their dedication to providing top-notch service is truly commendable. Especially the new POC Ms. Avani has been outstanding, quick responding, cooperative, and always offering practical solutions. Their prompt responses and proactive approach make a real difference. Highly recommend their services!

Oct. 23, 2024

IThink Logistic Quick Services LLP does not support new sellers. They disable accounts without any prior warning or communication. They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details, completing KYC, and paying ₹2000, they suddenly disabled my account one day without informing me. Though their dashboard is good and easy. Order sync is also smooth. Requesting you to refund the remaining balance in my account.

Sept. 13, 2024

I would like to express my appreciation and gratitute for the services provided by your team. I am particularly grateful to Miss Kajol Korgaonkar, who guided me in a very easy and professional manner whenever I encountered any issues. Thank you for your time and efforts

Sept. 13, 2024

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.

Sept. 13, 2024

Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!! All my queries gets resolved at same day Highly recommend everyone to use ithink service for better experience

Sept. 9, 2024

Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!

Sept. 4, 2024

Happy to work here with a smooth and elegant support. very friendly platform and the customer support is also up to the mark. Their response is very helpful and the TEAM MANAGEMENT is also very good. I recommend others to use this app as it is very easy and help you to do the smart work.

Sept. 4, 2024

We have been using Ithink for our multiple brands, and they’ve been efficient with our logistics. They have made the operations easy for us with prompt service. Overall recommended!

July 31, 2025

Dianna from iThink has been extremely helpful. She provides updates very quickly and handles everything with professionalism. A truly pleasant experience.

Sept. 3, 2024

I got in touch with ithink logistic before a month and I am happy with the service the company is providing and the main credit goes to the manager *Bhakti Darji*and her team.she and her team guided me in very easy manners whenever i found issues and their payment teams is so good which I liked and their panel is smooth to handle.I am really thankful to Bhakti Darji for her service and guidance

July 3, 2024

Supporting team and easy navigation dashboard..

June 22, 2024

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place. Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction. What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way. Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics. Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

March 12, 2024

They blackmail you to release payments. Pathetic ethics of the company.

Dec. 27, 2023

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Dec. 25, 2023

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

Oct. 21, 2023

WE ARE BADLY HARRASED BY ITHINK LOGISTICS. ITS A COMPLETE SCAM ! All our wallet balance has been deducted by the company and its showing negative balance. Also our COD remittance is kept on hold. Suddenly they have sent an overdue invoice mentioning absurd weight discrepancies for last 3 months, though no prior notification or detail shared by them so that we can justify ourselves. After escalating, they keep diverting the issue to each other without any resolution. If you really want to save your hard earned money then you should avoid them who are trying to scam businesses.

May 18, 2023

We are working with I Think logistics and we are satisfied with service and rates. we have faced very good co operation regarding claim issues satisfactory...

April 15, 2023

- First of all they insure amount upto Rs 1000/- only, so be aware and not to ship high value orders with them. Secondly if your order gets lost due to any reason they will make excuses (like; "provide manifests", "sorry it's been 48 hours and we can't ask courier company for POD", "provide cctv footage of packing", " Ask you that they look and get back to you in a matter and you have to remind them on the same " )and avoid paying the insured amount too. Lastly but not the least if you provide them all the proofs and cctv's footage too they will put blame on you. (We've faced many issues where they denied for secured amount too due to different reasons.) - If your product value is less you can ship with them as they are providing fair shipping rates. - You have to constantly remind them to issue you refund of your canceled shipments, that too they issue in store wallet only. - And don't provide any resolution to your shipments lost in-transit. - Initially they were good with weight discrepancy but now many illogical weight discrepancies. - They don't have good support staff & is eager to put blame on seller. Hope this review is useful & helps you decide.

Jan. 10, 2023

Very good customer service and friendly staff they have. On each and every step, they help me to improve my website's delivery ratio.