All reviews

Rating Breakdown

  • 5
    82% (59 ratings)
  • 4
    7% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (8 ratings)

Reviews with Text

  • 100% (72)
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5 / 5 Share

June 7, 2021

Great care support and loved the NDR feature as well as the dashboard which is very user friendly. Will highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 4, 2021

Great app, prices are good compared to many other service providers. Only downside is the interface is not as user friendly and can be improved.

Store

SKYVIK

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 30, 2021

It's been a month since we've been using the app at PeelsNutButter. Great onboarding and speedy customer service. Good to have a WhatsApp contact for immediate query resolutions. Our point of contact Arbaz Qureshi has been prompt and professional to help iron out teething issues we'veve faced. Thanks for your help. Hoping this continues and looking forward to using the app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

We have been using I think app for the last 2 years. Both customer service & logistic coordination is great. Another important part is CoD Remittance has been on time from ithink.

Store

Bebaak

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

Good App and very Good service. also rates are Cheaper than other logistics partner. would like to work for long time.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2021

Good App and very professional service. Look forward to working with them for a longer term for our ecommerce shipments

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

We are very happy with Dedicated customer support from ithink logistics. All our queries are heard and solved pretty quickly. That's not all. They also take our feedback on how can they improve the service to make it better

Using app

Almost 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 24, 2021

Very user-friendly and easy to schedule orders right from Shopify. Arbaz has helped with everything. Love Ithink Logistics. Very professional

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

iThink logistics is good in terms of service. We get good support from ithink team. Solution is given on time and very supportive.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

I wanted a courier service that could help me with quick resolution. I'm glad I found Ithink who has a professional and friendly support staff especially sagar shirdhankar who goes out of the box to make ends meet.

Store

dmodot

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Best Logistics Aggregator in India, Competitive Rates, Great Service. I am writing this feedback after using their service for 2 years and we made the right decisions by switching it Ithink. Their rates are very competitive in the market and Pickup & Delivery are very smooth and especially their NDR offering is the best offering for any E-com Companies. Last I would Like to thank Mr. Aatif & Mr. Khan for the excellent support we received from both of you.

Using app

About 2 years

Total reviews

11

Average rating

4.8

4 / 5 Share

Jan. 5, 2021

Appreciate I-Think Logistics for the quick response, accurate reports, timely action on escalations and better performance than other competitive partners. However, there is always a scope for improvements and betterment. Thanks.

Using app

10 months

Total reviews

8

Average rating

4.8