iThink Logistics

Very good customer service and friendly staff they have. On each and every step, they help me to improve my website's delivery ratio.

iThink Logistics strive hard to get the shipment delivered to our customer on time and at the remotest location. NDR and RTO are also considerably reduced. Special thanks to our POC Sneha Tervankar for taking prompt action. Looking forward to have long term partnership with iThink as our preferred ecommerce partner.

19-1-2023 हेलो में इसे कई टाइम से उपयोग कर रहा था लेकिन अब जो सर्विस हे वो सबसे बकवास हो गयी हे तो उपयोग करने से पहले एक बार जरूर देख लेना और एक ख़ास बात अगर आपको 35% से 40% RTO चार्जजेबले आपको अच्छा लगता हे तोहि इसका उपयोग करना RTO की श्रेणी में ये दुगना रिटर्न्ड देते हे और पार्सल खो जाने के कारन आपको रिफंड देने में बहोत सारे बहाने सुन ना हे तो आप इसके साथ बेशक जा सकते हे अन्यथा और कोई उपयोग कर लेना और इसके साथ मत ज्वाइन होना ये पार्सल मिस्संग के बाद आपको कोईभी टेक्निकल बहाना बतादेंगे और आपको कहेंगे की आपकी गलती हे प्रे-पेड पार्सल भी रिटर्न्ड करेंगे कई जगह पर आप पार्सल भेजेंगे तो आपके कस्टमर को १० KM दूर लेने के लिए जाना होगा और वो लोग डोर स्टेप डिलीवरी नहीं करेंगे और खास बात ये लोग आपको पहले नहीं बताएँगे अन्यथा आपका पार्सल रिटर्न्ड होगा और आपको इसका भी चार्ज देना हे जब कोई शिपिंग कंपनी कोई पिनकोड पे डिलीवरी नहीं करती तो भी ये लोग पार्सल ले लेते हे और RTO करेंगे और आपसे पैसा लेते रहेंगे जब कोई कंपनी आपका पार्सल पिकउप कर लेती हे और आपका पार्सल १० १० दिन उसके व्हेअर हाउस पे ही रहेंगे शिपिंग स्टार्ट ही नहीं करेंगे अगर आपके कस्टमर के 25 दिन तक डिलीवरी चलती हे तो अप्प इसका उपयोग करियेगा और इसके लिए ये लोग रेस्पॉन्सिबल नहीं हे खास ३ दिन के बाद अपक्के परसेल की कोई जिम्मेदारी उनकी नहीं हे खो जाये और डिलीवरी शो करदे लेकिन कस्टमर को नहीं मिला ऐसे कोई भी कारण हो वो आपकी जिम्मेदारी हे ये इनके साथ काम करने के बाद का अनुभव हे अप्प ये सवाल उनको काम शुरू करनेसे पहले करले और जब इसके द्वारा पार्सल भेजना स्टॉप किया तो ये लोग रेमिटेंस में से आपकी बैलेंस कोई ना कोई कारन दिखाके होल्ड कर देंगे और आपका पैसा भी आपको नहीं देंगे और कम्प्लेन करने के बाद में ये लोग इस डिपार्टमेंट से उस डिपार्टमेंट में आपको कम्प्लेन फोरवोर्ड करते रहेंगे लेकिन आपको कोई जवाब नहीं मिलेगा सर में करवाता हु इसके सिवा ये लोग कोई जवाब नहीं देते | मेरा 3 महीने से पेमेंट ऐसे घुमा रहे हे इस लिए आपसे निवेदन की फ्रॉड होने से पहले एक बार इस सभी चीस के बारेमे देख के काम करिये गा अकॉउंट ओपन करने के टाइम पे तो सब सही सही बात करेंगे बड़े बड़े आसमानी सपने दिखाएंगे बाद में तुम कोन में कौन 06-2-2025 आज बी इसी तरह की सर्विस हे २ साल बाद एक पार्सल डाला वो लेने ने ही नहीं आया ३ दिनसे और ये लोग बोल रहे हे आज श्याम तक हो जायेगा अब तो कॉल भी नहीं ले रहे। वोर्स्ट सर्विस एवर

HONESTLY ITS COMPLETE SCAM! For 300gm they charge you Rs 122 doesnt matter which zone on an average there is too much of weight discrepancy, there is no customer support whatsoever, they allot an account manager but in reality he doesn't have any knowledge they keep diverting to each other and will ask you to email , which again they keep forwarding to each other in any dispute , there are multiple other option if you really want to save your money then you should like for more established providers then these newbies who are trying to scam businesses.

we love ithink and its services. prompt action, highly recommended. No issues, perfect on every score. we have tried lots of other services, this one is the best.

We are really happy with the service & the quick support we get from the representative Arbaz Qureshi and other staff. Overall it's been a great experience. Thank you Ithink team.

As earlier I was using some other platform for shipping my products but faced so many problems regarding weight escalation and NDR reports which are actually very frustrating for all the eCommerce sellers. So now iThink logistics is a great platform that reduces my processing time for undelivered orders and gives me proper NDR reports With an automated process flow and also reduces RTO.

I switched to Ithink to get better service and I am very much satisfied with the quality of work they provide. the people are professional and know what they are doing plus the dashboard is very easy to learn and there are people who are there to help you with any kind of problem. I would recommend Ithink to everyone. Thank you

By far the best aggregator in the market for us. Also they have provided well arranged and compact app which really help us to manage our shipping hassle free. Their support team is really helpful. Technology wise also they are also very good.

Who doesn't like surprises the same way ithink logistics keep on launching new features regularly. This makes the experience even better.

it's a great app. easy and efficient. The service received from them adds value to our business . Thanks

Appreciate the service provided by ithink team and specially sales person Yogita. Their panel is super efficient and user friendly

best customer service and also very easy to use web side . compeer to another web side .. i iike ithink bcoz sync system are good

I have been using this app for about 2 months now. I have not faced any issues, their support team is top-notch, takes responsibility, and get every issue resolved within hours. Also, the cost of shipping is also comparatively low. The COD remittance is always on time. All in all 5 on 5 and a big Thumbs Up!!!

Among all the courier aggregator apps that I have used, Ithink is the best one. Not only have they got amazing features, but also they have a fantastic team to help anytime, especially Hemil and Aftaab. My POC- Kalapana is also very prompt and active. After using Ithink, I never have to worry about Shipping again!

This app interface is very easy to use. It makes our work reduced by half and the back-end team is swift in resolving the vendor issues. Delighted to work with the Ithink team. It is bliss for small businesses. Thank you

Flawless app, excellent support by the developers too. I can't think of any other logistics app on shopify that provides as good service as Ithink.

We Started Using the app and it's really helpful! It integrates all orders very accurately! Every Business should give this app a try!

Great care support and loved the NDR feature as well as the dashboard which is very user friendly. Will highly recommend.

Great app, prices are good compared to many other service providers. Only downside is the interface is not as user friendly and can be improved.