Rating

4.0

feedback

407

Reviews

chart

#1,067

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    62%
  • More than a year
    19%

Reviews Summary

The reviews for the JetPrint: Print On Demand app are mixed, with both positive and negative feedback from users. Positive aspects include the user-friendly interface, high print quality, wide variety of products, responsive customer service, and competitive pricing. Users appreciate the ease of designing and publishing products, as well as the selection available. On the other hand, negative feedback revolves around issues such as technical errors, lack of certain design features like separate templates for designing shoes, difficulties in editing designs once saved, challenges with personalized items, and slow customer service response times. Some users also mentioned specific product quality concerns, such as visible issues with the final products not matching the online mockups.

Highlights

User-friendly interface, high print quality, wide variety of products
Responsive customer service, competitive pricing
Technical errors, lack of certain design features
Challenges with editing designs, slow customer service response times
Product quality concerns not matching online mockups

Rating Breakdown

  • 5
    65% (266 ratings)
  • 4
    13% (51 ratings)
  • 3
    8% (31 ratings)
  • 2
    5% (21 ratings)
  • 1
    9% (38 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 7, 2024

I enjoy using this app, but I have some suggestions for the developer to improve it. Firstly, I would appreciate it if the size of the content could be increased, as it can strain the eyes.Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options

Using app

1 minute

Total reviews

3

Average rating

5.0

3 / 5 Share

Oct. 7, 2024

I HAVE BEEN ASKING FOR THIS FEATURE SINCE APRIL 2024. FOR DESIGNING THE SHOES IF EACH TEMPLATE COULD BE SEPARATED SO WE CAN DESIGN EACH PART AND ASPECT OF THE SHOE. THE APP WAS JUST UPGRADED AND ITS DISAPPOINTING THAT THIS WASN'T ADDRESSED.

Store

FZwear

Using app

10 months

Total reviews

8

Average rating

4.3

1 / 5 Share

Oct. 2, 2024

Consistant technical errors present your clients with an unpleasent experiance.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We sincerely apologize for the unpleasant experience you've had with our app. Your feedback is important to us, and we are committed to improving our service. If you encounter any errors, please reach out to our customer service department, and we will be more than happy to assist you in resolving them. Additionally, if you have any suggestions for how we can enhance your experience, please don't hesitate to share them with our team. Thank you for your understanding, and we appreciate your support as we work to improve JetPrint.

3 / 5 Share

Sept. 30, 2024

Using app

About 12 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hey there, Thank you for reaching out with your feedback. If you have any more questions or need assistance, please don't hesitate to contact us. Our team is here to ensure you have a great experience with our print on demand services.

4 / 5 Share

Sept. 27, 2024

muy intuitiva y facil de usar, relación calidad precio de 10

Using app

About 12 hours

Total reviews

1

Average rating

4.0

All reviews

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