Rating

4.0

feedback

410

Reviews

chart

#845

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    62%
  • More than a year
    19%

Reviews Summary

The reviews for the JetPrint app are mostly positive, highlighting the excellent customer service, user-friendly interface, and quality products. Customers appreciate the quick responses from the support team and the ease of designing and uploading products. The platform offers a wide variety of customizable items, with many users praising the print quality and the creative freedom it provides. However, some users have raised concerns about technical errors, lack of certain design features like saving works in progress, and issues with the app's stability. Improvements in these areas could enhance the overall user experience and make the app even more valuable for ecommerce merchants.

Highlights

Excellent customer service and user-friendly interface
Quality products and print-on-demand services
Technical errors and lack of certain design features
App stability concerns

Rating Breakdown

  • 5
    66% (269 ratings)
  • 4
    13% (52 ratings)
  • 3
    8% (31 ratings)
  • 2
    5% (20 ratings)
  • 1
    9% (38 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2024

One of the best customer services I've experienced in any of the business I've dealt with, Lisa was very quick and very knowledgeable. Made my whole experience at Jet Print an incredible experience. Their app and system is very friendly user as well.

Store

AUKUSO

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Goede POD, makkelijk ontwerpen uploaden en uitstekende klanten service. Als je een vraag stelt via de chat of als je een probleem hebt, krijg je snel antwoord. Pas had ik een storing waarbij de mockups niet zichtbaar waren in mijn shop en melde dit via de chat. Ze hebben echt alles in het werk gesteld om het op te lossen. Dit duurde een paar dagen maar hebben mij steeds goed op de hoogte gehouden. Heel fijn bedrijf.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Great service and good prices!

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 29, 2024

The shoe customization options are impressive, with an extensive variety to choose from. The design possibilities are exciting, and I appreciate the creative freedom offered. Unfortunately, there's no feature to save works in progress, which is frustrating when creating complex designs. The app's stability issues are also concerning — frequent freezes force users to restart their design process from scratch, wasting time and effort.

Store

Shabti

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 7, 2024

I enjoy using this app, but I have some suggestions for the developer to improve it. Firstly, I would appreciate it if the size of the content could be increased, as it can strain the eyes.Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more