All reviews

Rating Breakdown

  • 5
    96% (382 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (382)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2026

Zim was very helpful, very good app so far. Thanks!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Really useful app. I wasn't sure about some features but Avery was so helpful and sorted it all out very quickly

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Schneller und unkomplizierter Support - mit gutem Ergebnis. Sehr zu empfehlen

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2026

Amazing customer service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

Zim was a previous help, he resolved everything super fast

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

This is a fantastic subscription app that meets all your requirements, and it does not limit any features behind paywalls until you actually start to generate revenue. It's great, and it also has customizing options, and the support is really fast. It's quick and helpful. Ethan helped me out to customize my widget, and I highly recommend this app if you offer subscriptions

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

I was struggling to get my subscription set up properly. I tried a few times over the last couple of months, got frustrated, and gave up. I had time today to reach out for some help. Avery was a big help. My frustration showed in the beginning, and he showed patience!! He kept me in the loop while he was working. He even offered to send me an email to let me know when he was done, since I have a lot of products. Things were all taken care of, and he was able to answer my questions! Thanks, Avery!!

Store

KINKY

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2026

Iris was very attentive when I had some questions about the app, was incredibly easy to work with, and had everything figured out for me SO fast!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2026

Works very well and amazing support by Avery & co

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2026

Avery was very prompt in answering my questions and helping me with app needs!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2026

Excellent subscription app! Seriously. Not only is it easy to use, but the widget design, customizable plan options, and low cost make this one of the best subscription apps I've tried. Not to mention, the customer service/support team are phenomenal!!!! Very quick response time, very helpful with all issues or questions that may pop up, and extremely polite. I've spoken with Avery who has been great with helping me troubleshoot my issues, or add new features that weren't initially an option within the app. 10/10 recommend Joy subscriptions.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2026

Great support for this app in our shop. So quick to respond. Abby has been super helpful with my recent troubleshooting!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

Customer service is really good

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2026

I would like to thank Olivia and Avery for their amazing support. They really helped me solve every small issue, and their responses are always fast and reliable. Truly appreciate it!

Store

COLLEET

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2026

I always get a great experience with this team! Olivia has been very helpful getting my problems and needs taken care of. Thank you!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

Great app and Avery was very helpful when I required support. The app has helped to generate regular business and has made ordering easier for my customers.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

easy to use and has all the functionality I need. Just know that you cannot set up a subscription with bundles using Shopify Bundles.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2026

Olivia was so helpful with all my questions on how to get this up and running. The app looks to be exactly what I am looking for and is very user friendly.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Henaさんがご丁寧に対応していただきました。 ありがとうございます!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2026

The team at Joy Subscriptions has provided the highest level of service I have ever encountered in an app team (and we've installed ALOT of apps!). Daniel and Philip really took the time to understand our needs and build us a customised solution. They have been very responsive thoroughout the entire process and an absolute pleasure to work with. We have tried several other subscription apps and this is by far the best we have found.

Using app

3 months

Total reviews

3

Average rating

5.0