All reviews

Rating Breakdown

  • 5
    96% (383 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (383)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2025

Audrey was fast to reply and helpful! Great customer service.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2025

I really like the Joy subscription App. Its very easy to use and the support team is very fast and polite! I had a nice Chat with Hana and she helped me really quick to fix my problem :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Super expérience, notamment le support qui nous aide grandement ! Merci à Jasmine notamment !

Store

ANYA

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

Hana was absolutely amazing and helped me with me issue very swiftly.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2025

Great app and awesome support! I missed something in the settings and Hana was able to quickly help me correct it and get all listings up to date as I would like them set up.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

really fast customer service. Hana was very helpful especially the pictures explaining how to configure settings.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

Audrey and Doris went out of their way to help me with issues. Great customer support ad a great app. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Fantastic app and the help I received from Audrey was top notch! Thank you very much

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

Esta aplicación es simplemente completa: tiene todo lo que necesitas, bien organizado y fácil de usar. Pero lo que realmente me ha sorprendido es la atención al cliente. Tuve una duda mientras la usaba y, en cuestión de minutos, me resolvieron el problema de forma clara y eficiente. ¡Fue una atención rápida, amable y directa al grano! Para mí, eso marca la diferencia. No solo ofrece herramientas útiles, sino que además el equipo está pendiente de ayudar en todo momento. Sin duda, un 10/10 en soporte y en funcionalidad. ¡Totalmente recomendada!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

The app works great; Sonny was really helpful in assisting us with a custom configuration. Would recommend +++

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

Perfect app, the design is great and really easy for customers to understand. After reaching out to the support because I had small issue also with the language, they were able to solve my problem very quickly ! Would 100% recommend ! Thank you

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Every single person I encountered during the support process was extremely helpful, when I had a need that was not feasible on my end they had their dev team go in and work to meet my shop's needs. In particular Russ, Aughust, Ethan, Riley, and Hana were absolutely wonderful to work with in the chat support feature. THANK YOU to the entire team, I'm truly so pleased with the above and beyond service i've received.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2025

It's a really good application. Most importantly, it's free. The customer service staff Felicity was very patient and solved many of my problems.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Super easy to get help from these guys. So impressed with how quickly they helped us get the app working. Hana and Maison solved our problems and had the system up and running in minutes. Now we can move to testing this on our store.

Using app

About 1 hour

Total reviews

14

Average rating

3.6

5 / 5 Share

March 13, 2026

Great support (thanks Arthur and Haley!). App easy to use, and interface is great. I recommand !

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

June 2, 2025

Hana did a great job of helping me navigate the product setup! So far I really like this product. So much better than shopify's own subscription app.

Using app

About 7 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

June 2, 2025

I am giving 5 stars because the support of the app is excellent. The people on the chat answered fast, and took care of me even that I was not very well versed on the subject. They gave me step by step instructions, they also took some of my files and work on them to export my previous information. They took the time to go into my theme (with my authorization of course), and set up the widget to work when I had problems. congratulations on your customer service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2025

exelente atencion al cliente

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2025

Both Audrey and Alicia were very helpful with fast communication! Thank you!

Using app

About 4 hours

Total reviews

2

Average rating

5.0