All reviews

Rating Breakdown

  • 5
    96% (383 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (383)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2025

100 % zu empfehlen, wir haben die App vor kurzem installiert und bei jeder noch so kleinen Kleinigkeit gibt es einen extrem guten support der wirklich auch technische Probleme für einen behebt. Selten sowas erlebt, vielen Dank an Jasmine und die anderen Mitarbeiter!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

I highly recommend Joy Subscription App for Shopify! The product subscription feature is simple to set up and integrates seamlessly with my store's checkout process. It offers great customization for different product needs, making it easy to manage subscriptions. The customer service is exceptional—responsive, helpful, and always ready to assist with any questions. This plugin has been a great way to boost recurring revenue and improve customer retention. If you're looking for a subscription solution, this plugin is definitely worth it!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

it is easy to use. Service is helpful

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2025

The app works correctly but the best part of them is the fast and effective agents that have helped me to setup all the configurations!

Store

MYHIXEL

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2025

Only recently installed so far easy to use. And set up customer service really helpful and quick and sorted out changing logo in the emails for me. Hopefully it will work well when customers start subscribing.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2025

Jasmine was helpful, and quick at finding the answers she needed to share with me. I appreciated her thoroughness and friendly attitude. The app is new to me and she explained everything very well.

Using app

About 2 months

Total reviews

11

Average rating

4.7

5 / 5 Share

March 18, 2025

Awesome app and speedy support and help when required. Hana was very patient and really helped me get going, can't recommend enough.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2025

Audrey has been amazing to help us the setup of this new offer, in 5 min she solved our problem, I recommend this app for the many features and for the lovely customer support.

Using app

26 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2025

Audrey was great and fast to respond to my questions and assistance with configuration, very pleased.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2025

Support has been brilliant in ensuring app is set up perfectly for my store and widget fits my theme.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2025

The Joy Subscription App is exceptionally user-friendly, making it seamless to set up subscription functionality for our online store in no time. The interface is intuitive, and the features cover everything we need for managing subscriptions. Hana provided prompt, professional, and detailed technical support, helping us customize the appearance to perfectly match our brand style. The whole experience exceeded our expectations. We are extremely satisfied and would highly recommend Joy to anyone looking for a reliable subscription solution!

Store

QicoBay

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2025

ウィジェットの設定方法が分からなかった時に、チャットによるサポートをお願いしたらとてもスムーズに対応してくれて助かりました。 AbbyとAndrew(技術者)にはとても感謝しています。

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

I've found setting up my subscriptions on Joy very straight forward and the support I received from Abby & Anivia (technician) was great, they were helpful, quick and talked me through the changes required. Unfortunately my current payment gateway isn't compatible with Joy at the moment so I am going to look at other payment gateway options in the hope I can use Joy on my shop soon.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

So for everything works as it should. BTW, fastest support I have seen :D Well done!

Store

400g

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Great app. Easy on-boarding process. Hana from online chat was very helpful :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Damian provided an incredibly good service, also the app is perfect and it is also FREE.

Using app

About 1 hour

Total reviews

13

Average rating

5.0

5 / 5 Share

April 30, 2025

This app is great for setting up recurring purchases. Also, Alyssa from the support team has been very kind to help us resolve some language issues and some questions setting up the emails.

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Hola al principio tenia dudas con esta APP, porque he tenido malas experiencias con otras APP, que te intentan cobrar al mínimo descuido, y/o generan una carga lenta en la tienda, u otros sin fin de problemas. Pero luego vi que tenia buena reputación 114 opiniones con una puntuación de 4,9. Y me decidí a instalarla el 11 de Feb. El manejo de la APP es muy sencillo, no te abruma con muchas opciones a diferencia de otras APP, lo que ayuda a que la configures rápidamente. Tiene todo lo necesario para su funcionamiento, incluye cosas que no habia tenido en cuenta y que son importantes, como la politica de cancelación que la APP ya te incluye. Es totalmente customizable puedes establecer libremente los periodos de suscripción de forma totalmente flexible. Tiene una funcion increible para importar suscripciones de otros productos de tu tienda, lo que te ahorra mucho trabajo. La App te permite gestionar los clientes, las suscripciones activas, y muchas funciones más. Los creadores de esta app pensaron en todo. El equipo de soporte responde en menos de 5 minutos, y me acompañaron en todo momento con mis dudas. Fueron muy amables y atentos conmigo, en especial Alyssa que me ayudó con la implantación del widget de la APP en mi tienda. Hoy 18 de Febrero, necesité contactar con el soporte de Joy para configurar algunas opciones de las suscripcione, y Elle me atendió muy bien. Un problema que también he visto con otras APP es que al principio muestrán interés en ayudarte, pero si en el futuro vuelves a necesitar ayuda, el soporte te abandona, o te deja esperando mucho tiempo o no te responde. Asi que desconfio mucho. Con Joy de momento les he contactado en 4 ocasiones y siempre responden rápido y son muy atentos y amables. De momento llevo una semana con la APP y sigue funcionando PERFECTAMENTE desde el primer dia. La recomiendo al 100%. Muchas gracias Joy APP !! muy contento con la APP.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

toller support von Hana - super schnell und kompetent

Using app

About 14 hours

Total reviews

1

Average rating

5.0