Joy Subscriptions App
All reviews
Review RSS feed
very helpful support, Hana helped me deactivate the one-time purchase in a short time.
We’re so glad Hana could help you quickly resolve the issue! Thank you for your feedback, and don’t hesitate to reach out if you need further assistance.
Actualmente una aplicación gratuita que me soluciona el tipo de servicio que necesito. Recien lo instale y tuve la ayuda de JAde para la instalación y traducción, por el momento muy satisfecha, espero que continue asi de facil!
¡Muchas gracias por tu comentario! Nos alegra saber que la aplicación cumple con tus necesidades y que Jade pudo ayudarte con la instalación y traducción. Estamos aquí para asegurarnos de que todo siga siendo fácil y eficiente. ¡No dudes en contactarnos si necesitas más ayuda!
Very quick to respond and so helpful. They were able to bulk add all of my products and make sure everything was functioning as it should.
We’re so happy to hear that our team could assist you quickly and ensure everything is working perfectly. Bulk-adding your products can be tricky, so we’re glad we could help make it seamless for you. Let us know if there’s anything else we can do!
Yes I would, I got the help and support I needed
Thank you for recommending Joy Subscription! We’re so glad to hear our team could provide the help and support you needed. If there’s anything else we can do, just let us know!
the customer service is responsive and prompt in resolving my issues. app has thus far been easy to use!
Thank you for your positive feedback! We're delighted to hear the app is easy to use and that our support team was able to help promptly. Let us know if you ever have further questions or suggestions!
Great support team! Quickly customized the app to fit my needs. Highly recommended!
Wow, thank you for the recommendation! We’re happy to hear the team could customize the app to suit your needs. If you have more ideas or feedback, we’re all ears.
Our store is on a vintage theme, so I wasn't able to install the widget myself. The support team were fantastic, they had it installed and set up quickly and efficiently. Great service, thank you!
Thank you for sharing your experience! It’s great to know our team could help get everything set up for your vintage theme. We're here anytime you need more assistance!
Awesome support ! Great application !
Thanks so much! We're thrilled to hear you’re enjoying the app and support. If there’s anything else we can do for you, just let us know!
Thank you for the 5-star rating! Your support means the world to us. If you ever have questions or feedback, we’re here to help!
MERCI HANA! Super sympa de mavoir aider a traduire le widget en ligne
Merci beaucoup pour votre aimable retour ! Nous sommes ravis que Hana ait pu vous aider avec la traduction du widget en ligne. Si vous avez besoin de plus d'assistance, n'hésitez pas à nous contacter. 😊
I am very please with the help I received to help me set up this app on my exciting account. I would recommend this app in the future. Alyssa and Jade were phenomenal to work with.
Thank you so much for your kind words and recommendation! Alyssa and Jade will be thrilled to know their support made a difference. We’re here whenever you need us. 😊
Fantastic immediate support! Thanks so much to Charles!
We're so glad Charles could provide such timely support! Thank you for sharing your experience, and don’t hesitate to reach out if you need anything else.
I highly recommend this app! The customer support has been amazing and I could not have accomplished what I needed without them. Their help is much appreciated.
Thank you for your kind words! We're so glad to hear the app and our support team have been helpful for you. Your recommendation means a lot to us! 😊
I recently had the pleasure of working with Alyssa while setting up the Joy app for my Shopify store, and I couldn’t be happier with the experience! Alyssa was incredibly patient, knowledgeable, and responsive throughout the process. She guided me step-by-step, addressing all my questions with clear and helpful explanations. Her positive attitude and dedication to ensuring my app was installed and functioning perfectly truly stood out. Exceptional customer service like this makes all the difference—thank you, Alyssa, for going above and beyond! Highly recommend!
Thank you for sharing your wonderful experience! We're thrilled to hear how helpful and supportive Alyssa was during your setup process. Exceptional customer service is what we aim for, and it’s great to know Alyssa made such a positive impact. Your recommendation means so much to us—thank you! 😊✨
Abby was great! Really helpful and quick.
Thank you for your feedback! We’re happy to hear you had such a great experience. We’re always here to help! 😊
Really useful, Hana was very supportive and helpful through the chat to translate the app
Thank you for your feedback! We're glad to hear you found the app useful and that our support team was able to assist you effectively. We're always here to help! 😊
I love this App. Jade with the customer service team is top notch. They customized my widget to look exactly like I wanted. Now thats what I call service.
Thank you for your amazing feedback! We're so glad you love Joy Subscriptions and that our team could customize the widget just the way you wanted. That’s exactly the level of service we strive for! 😊
I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite. There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.
Thank you for your thoughtful feedback! We're so glad to hear you're enjoying the app and found it intuitive and user-friendly. Your suggestions for improvement are greatly appreciated—we’re always looking for ways to enhance the experience. It’s wonderful to know our support team has been helpful and responsive. Thanks for giving Joy Subscriptions a try! 😊
These guys are fantastic!!!! We had a custom theme that did not support any subscription app but Joy figured out how to customize their app to run on our theme and helped us set up all of our products with a subscription option in our store. Abby from their support team was incredibly helpful, professional and proactive in getting us all set up and Andrew from the technical team made it all happen. After having dealt with many different apps on Shopify and lots of frustrations and nowhere to turn when things don't work, Joy Subscription is truly a joy to work with. Can't recommend enough!!!
Thank you for sharing your amazing experience! We’re thrilled to hear Joy Subscriptions was able to customize the app for your theme and get everything set up seamlessly. It’s wonderful to know our team went above and beyond to help you out. Your recommendation means the world to us! 😊
Easy to use. We received great support from Hana!
Thank you for your feedback! We're happy to hear the app is easy to use and that you received great support. We’re here whenever you need us! 😊
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.