Joy Subscriptions App
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Really useful, Hana was very supportive and helpful through the chat to translate the app
Thank you for your feedback! We're glad to hear you found the app useful and that our support team was able to assist you effectively. We're always here to help! 😊
I love this App. Jade with the customer service team is top notch. They customized my widget to look exactly like I wanted. Now thats what I call service.
Thank you for your amazing feedback! We're so glad you love Joy Subscriptions and that our team could customize the widget just the way you wanted. That’s exactly the level of service we strive for! 😊
I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite. There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.
Thank you for your thoughtful feedback! We're so glad to hear you're enjoying the app and found it intuitive and user-friendly. Your suggestions for improvement are greatly appreciated—we’re always looking for ways to enhance the experience. It’s wonderful to know our support team has been helpful and responsive. Thanks for giving Joy Subscriptions a try! 😊
These guys are fantastic!!!! We had a custom theme that did not support any subscription app but Joy figured out how to customize their app to run on our theme and helped us set up all of our products with a subscription option in our store. Abby from their support team was incredibly helpful, professional and proactive in getting us all set up and Andrew from the technical team made it all happen. After having dealt with many different apps on Shopify and lots of frustrations and nowhere to turn when things don't work, Joy Subscription is truly a joy to work with. Can't recommend enough!!!
Thank you for sharing your amazing experience! We’re thrilled to hear Joy Subscriptions was able to customize the app for your theme and get everything set up seamlessly. It’s wonderful to know our team went above and beyond to help you out. Your recommendation means the world to us! 😊
Easy to use. We received great support from Hana!
Thank you for your feedback! We're happy to hear the app is easy to use and that you received great support. We’re here whenever you need us! 😊
Hana helped me quick and easy. I asked to remove the sub and save and she did! I can't wait to start using this app!
Thank you for your feedback! We're glad to hear you had a quick and easy experience 😊 our team is always here for you!
I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.
Thank you for sharing your experience! We’re so glad to hear things are going smoothly and that you received quick and professional support. We’re here whenever you need us! 😊
Great looking App and perfect for a starter subscription service, simple and straight forward to use. Had some custom help for a minor issue with my theme and Tracy and Toby fixed it on the fly for me, great and responsive customer service. Thank you!
Thank you for your feedback! We're so glad you’re finding Joy Subscriptions simple and perfect for your needs. Happy we could help with your theme. Our team is always here for you! 😊
Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!
Thank you for your kind words! We're thrilled to hear you're enjoying Joy Subscriptions and found the setup so easy. Your recommendation means a lot to us! 😊
It's been only a week since installing this App, and it's been such a great experience! Setting up is super simple and their customer service team (particularly Damian) has gone above and beyond to provide help. An easy 5/5 stars from me!
Thank you for your awesome feedback! We’re so happy to hear you’ve had such a great experience with Joy Subscriptions. Glad the setup was simple and that our team could help. 🌟🌟🌟
Toller Support sehr freundlich und Hilfsbereit. Sonny hat mir sehr gut geholfen und hat die Texte für mich angepasst. Sehr zu empfehlen
Vielen Dank für dein Feedback! Super, dass wir dir helfen konnten und du zufrieden bist. Deine Empfehlung freut uns wirklich sehr! 😊
Great support! Very fast help and nice communication. Definitely recommended. The functions of the app are great and exactly what I was looking for.
Thank you so much for your lovely feedback! We’re happy to hear the app has what you need and that our support team was able to help quickly. Your recommendation means the world to us! 😊
Entwandfrei, schnelle Installation und toller Support, Hana hat mehr sehr gut geholfen.
Vielen Dank für dein Feedback! Es freut uns, dass die Installation so schnell und einfach war und du mit unserem Support zufrieden bist. Wir sind immer für dich da!
I just started using this app and it seems like it will do exactly what I need. Setup was quick, customer service was great. But if I could make two suggestions: First it would be great to have a feature where you could make the subscriptions in draft mode so you can prep things in advance and release all at once. Second, to be able to do more than one product at a time would also make things a lot faster. However this is where customer service is great, they can take the one I did and copy it to all my other products. I just would like the option of getting it done on my own. Very helpful, looking forward to putting this app to use in my business. Thank You!
Thank you for sharing your detailed feedback! We're thrilled to hear that the app is meeting your needs so far and that you had a great experience with our customer service. Your suggestions are incredibly valuable, and we’ll be sure to consider them as we continue improving the app. We’re excited to support your business and can’t wait to see how Joy Subscriptions helps you grow!
Audrey was absolutely amazing and patient with me today, the service didn't have one function I was looking for but the rest of it was so smooth and Audrey was so good I decided to stick with it! :)
Thank you! We're thrilled to hear Audrey’s support and the smooth experience won you over. We’re here for you! 😊
Die Einrichtung der App ist wirklich einfach & intuitiv. Bei der Übersetzung des Widgets und der Konfiguration hat mir Abby geholfen & der Support war wirklich großartig. Über die App in Aktion mit aktiven Abbonements kann ich noch nichts sagen.
Vielen Dank für dein Feedback! Es freut uns sehr, dass die Einrichtung von Joy Subscriptions für dich einfach und intuitiv war und dass unser Support hilfreich war. Wir sind gespannt auf deine Erfahrungen, wenn die App in Aktion ist!
Thanks Jasmine for the helpful assistant
Thank you so much for your feedback! We're really happy to hear that the assistance was helpful. We're always here to help!
Set up was easy. Customer service is quick to respond and Audrey has been the best!
Thank you so much for your feedback! We're really happy to hear that the assistance was helpful. We're always here to help!
Extremely Good Customer support! Relatively easy to use and totally free. Highly Recommend.
Thank you for your fantastic feedback! We're thrilled to hear you're enjoying Joy Subscriptions and our customer support. Thanks so much for recommending us!
Hana was very helpful during our conversation - very quick responses, immediate reaction. I rate her 5 out of 5.
Dziękujemy za opinię! Cieszymy się, że nasz zespół mógł pomóc i że jesteś zadowolony z obsługi. Jesteśmy zawsze do Twojej dyspozycji!
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