All reviews

Rating Breakdown

  • 5
    96% (382 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (382)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2026

amazing help from Abby, thank you so much

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Franchement, c'est GENIAL de travailler avec Shopify et surtout l'App Joy Subcriptions. Un soutien et un accompagnement hors pair quelque soit l'abonnement souscrite. Plus d'hésitation, je vais très vite souscrire l'option supérieure pour des plus de widgets et d'autres chose. Merci encore à Alyssa avec tes Belles explication et ta patience pour me faire la mise en place de mon widget etc. ...

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Olivia was very helpful and quick!!!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Avery was very helpful!

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

サブスクアプリのサポート担当のエイブリーさん等の助けで不明だった設定ができました。ありがとうございました。

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Pretty good app even though there are some weird stuff here and there in UI and UX sometimes and we have to contact support. But yeah support is pretty good. Most of the team were very helpful

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Thanks for the very good support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great App and great technical support

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

When I encountered difficulties with detailed settings, your thoughtful assistance made me feel I could truly rely on you. I'm grateful, even though it was still in the testing phase! I look forward to working with you again.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

wonderful experience. Abby (support) was really helpful and answered all my questions. All thanks to her for helping me out

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

対応早かったです。 ありがとうございました!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 15, 2025

Great customer Service dealing with a Customer issue, Hana was very helpful and solved it in seconds, much appreciated

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Very good Support and quick support by Jade. Recommend it 100%

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Problem geschildert und schnelle Lösung erhalten. Danke an Avery für Ihre Unterstützung.

Store

Baluna

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

So far so good!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

The service from Hana is very good. She has been very helpful!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

So far it's been working well for me! The support team is helpful. They respond fairly quickly. I really appreciate their hard work. This time Bill helped me. In the past, Jade, Hana, Alyssa, Charles, and Felicity helped me. Sometimes they had to talk to others, but I don't expect them to know everything perfectly (it's better they dig in instead of giving me false info like many other support teams do), and in the end all issues got solved thanks to them. So, thank you all.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a thoughtful review. We’re really happy to hear that the app has been working well for you and that our support team has been able to help along the way. Your kind words about Bill, as well as Jade, Hana, Alyssa, Charles, and Felicity, truly mean a lot to us. We’ll be sure to pass your appreciation on to the team. We also really value your understanding and perspective. We believe it’s always better to take the time to double-check and dig deeper rather than provide rushed or inaccurate answers, and we’re glad this approach helped get everything resolved for you in the end. Thank you again for your trust and encouragement. We’re always here if you need any further support.

5 / 5 Share

Dec. 10, 2025

thanks Riley for the help with the configurations

Using app

42 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Really responsive helping get things set up. Thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0