Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,812
chart
#604
All reviews
Rating Breakdown
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July 10, 2024
The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!
July 9, 2024
Lots of great features, easy to use and loads fast - had a few issues during set up but Hana was very helpful and quick to respond! The live chat support is useful to have when there are any problems or if you have questions.
Aug. 13, 2024
This app has been great in so many ways and I like the way the support team has been helping me resolve the issues I found. I'll keep this app in my store definitely.
July 6, 2024
Audrey and Anivia where patient and kind with me and answered all of my questions. They even helped me by making the adjusts to my website themselves. I was better able to understand the functionality of the app and how to better use it to meet my purposes. Thank you both! I appreciate your help.
July 3, 2024
Lydia was wonderful and she helped me so quickly! I really appreciate all the help.
July 3, 2024
Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!
July 3, 2024
Today, Lydia and Toby helped me to solve a problem. Thanks for their quick action and response. and Lydia is a very nice person.
July 2, 2024
very good experience. Especially there customer support person Judy helped a lot !
July 1, 2024
Mia was extremely patient and walked us through the process of customizing the app to match our Brand and store theme.
July 1, 2024
This app has a lot of features, so it takes some time to go through everything. It's pretty easy to use though. I couldn't figure out why my Klaviyo API key wasn't working, but Judy and the team were patient and helpfully shared a guide that shows how to create a private API key. (I was using my public key and didn't notice the link to the guide before because I was rushing, doh!) Anyway, I'm using the free version for now. Some features are limited, but the subscription rates are pretty reasonable. I'll stick with the free until I grow my business more.
July 1, 2024
Big thanks to Lydia and Anivia for their amazing support. The Joy app is easy to use and great for rewards management. Highly recommend!
June 29, 2024
Hi, I am not using the app, how can I delete all the data in my site?
Hello, Thank you for reaching out. Upon checking, we noticed that the app has been uninstalled from your site as of May 29, 2024, you can be assured that there is no app code or data remaining on your website. Therefore, there is nothing that needs to be removed. If you have any further questions or concerns, please feel free to reach out. Best regards, Joy Support Team
June 29, 2024
Very good app, beautiful visuals, easy to set up, looking forward to testing it when my store opens. Thanks to Kevin for his availability.
June 28, 2024
I had an issue and Tiana resolved it in a timely manner. Great customer service! I appreciate it.
June 28, 2024
Tiana resolved my issue within minutes. Very great customer service received from her. Thank you!