Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,598
chart
#94
All reviews
Review RSS Feed
July 19, 2025
They are extremely helpful. We have been using this program with Shopify for several years and think it caters to all our retail needs.
Hi Just Brew It Belleville, Thank you so much for this wonderful review! We're delighted that our team has been extremely helpful and that Joy has been catering to all your retail needs over these several years with Shopify. Your long-term trust and satisfaction with our loyalty program platform truly means everything to us - it's the best testament to how well Joy serves businesses like yours! Warm regards, The Joy Loyalty Team
July 19, 2025
July 18, 2025
July 18, 2025
Brilliant app so easy to install and start using even for less experienced tech people, works great with my Shopify store and even better customer service, very fast and great at helping you sort any problem out. Highly recommend!
Hi MAIA MARIA, Thank you so much for this brilliant review! We're delighted that Joy was so easy to install and start using, even for less tech-experienced users, and that it works great with your Shopify store. Our customer service team will be thrilled to hear your praise for their fast response times and effectiveness in helping sort out any problems. Your high recommendation truly means everything to us! Warm regards, The Joy Loyalty Team
July 15, 2025
Hana was so helpful and helped me fixed my problem right away!
Hi Crooked Crown BC, Thank you so much for this wonderful review! Hana will be absolutely thrilled to hear that she was so helpful and able to fix your problem right away. Having your trust and satisfaction with Joy's loyalty program over almost two years truly means everything to us! Warm regards, The Joy Loyalty Team
July 15, 2025
I had an outstanding experience with the support team at Joy. They were incredibly kind, attentive, and impressively fast in their responses. They helped me set up the loyalty program in just a few steps and within only a few hours. Everyone I interacted with was polite, knowledgeable, and truly helpful — but what stood out the most was the speed and efficiency in solving even the smallest issues. That kind of support is priceless. A special thank you to Sonny for the exceptional assistance!
Hi Aurea Luxury Lab, Thank you so much for this outstanding review! We're absolutely delighted that our support team provided such an exceptional experience with their kindness, attentiveness, and impressively fast responses. It's fantastic that they were able to help you set up your loyalty program in just a few steps and within hours - that efficiency in solving even the smallest issues is exactly what we strive for. Sonny will be thrilled to receive your special thanks for his exceptional assistance, and our entire team will be encouraged by your recognition of their politeness, knowledge, and helpfulness! Warm regards, The Joy Loyalty Team
July 15, 2025
This app is the best app ever for loyalty program for your shopify store. Customer service is outstanding; Hana was so supportive and helpful that helped me to solve most of the problem
Hi FoldifyCase, Thank you so much for this incredible review! We're absolutely delighted that you consider Joy the best loyalty program app for Shopify stores. Hana will be thrilled to hear your praise for being so supportive and helpful in solving most of your problems - that outstanding customer service is exactly what we strive to provide every merchant! Warm regards, The Joy Loyalty Team
July 14, 2025
Great loyalty program -- simple and affordable with awesome customer service
Hi Bluecorn Candles, Thank you so much for this wonderful review! We're delighted that you find Joy to be a great loyalty program that's both simple and affordable, and our customer service team will be thrilled to hear your praise for being awesome. Having your trust and satisfaction with our platform over two years truly means everything to us! Warm regards, The Joy Loyalty Team
July 13, 2025
i want to the process than expected, I got help from Hana and she made it all better
July 14, 2025
This app is wonderful. It is a critical component of our efforts to increase customer satisfaction and repeat purchases. It brings us a lot of value. We are especially impressed with the support from the Avada customer service and technical team.
Hi BeautyWellness.ca Team, Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that Joy Loyalty has become a key part of your strategy to increase customer satisfaction and repeat purchases. It means a lot to know that you're seeing real value from the app. We're also glad that our support team could assist you effectively. We're always here to help you make the most of your loyalty program. Wishing you continued success, and we’re excited to keep supporting your growth! Best regards, The Joy Loyalty Team
July 10, 2025
Hana walked us through the coupon code issue we were having and was able to explain and make the setting changes in system in no time at all.
Hi Lowen's Natural Skincare, Thank you so much for this great review! Hana will be delighted to hear that she was able to walk you through your coupon code issue and make the necessary system setting changes so quickly. Her ability to explain and resolve loyalty program technical issues efficiently is exactly what we aim for with every merchant interaction! Warm regards, The Joy Loyalty Team
July 10, 2025
Un app con tantissime funzionalità e soprattutto un team che ti supporta sempre in ogni difficoltà. Sonny per me è il n.1
Hi GELLY Press On Nail, Thank you so much for this wonderful review! Hana will be absolutely thrilled to hear your praise for being very helpful and resolving your problem so efficiently. Providing that kind of effective customer service for your loyalty program is exactly what we strive for! Warm regards, The Joy Loyalty Team
July 9, 2025
Amazing customer support! Was super quick to go into our system and help set things up properly no wait time and help was immediately done through their chat which is nice to finally have real responses from a company and not just an AI chatbot Highly recommend this app
July 7, 2025
Hana m'a beaucoup aidé pour l'intégration sur mon site. Merci beaucoup :) elle a été très réactive :)
July 3, 2025
The app is easy to use and set-up and even the free option has enough flexibility to get you on way nicely. And best of all the customer service and support team has been excellent from Day 1 addressing whatever issues and question I have had with patience, clarity and speed. A special thanks to Hana with a quick turnaround and solution to a request I had.
Hi Granny Ben MY, Thank you so much for this wonderful review! We're delighted that you found Joy easy to use and set up, and it's great to hear that even our free plan provides the flexibility you need to get your loyalty program running smoothly. Our customer service team will be thrilled to know they've been excellent from Day 1 with their patient, clear, and speedy support. Hana will be especially excited to hear your special thanks for her quick turnaround and solution - providing that level of responsive service is exactly what we strive for! Warm regards, The Joy Loyalty Team