All reviews

Rating Breakdown

  • 5
    95% (1,648 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

April 3, 2024

Great customer service. Thanks!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2024

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Learn how to use Joy in a timely manner with the help of customer service Hana

Store

ENROSES

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

Maison from the support was amazing. That seamless process of having all my questions answered and issues resolved was second to none. Can recommend more. Thank you again Maison.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2024

The customer service is very soon and useful, and the free plan is very enough for the small business

Store

77PAWS

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2024

Excellent customer service. Highly recommend this app.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

March 29, 2024

Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

joy's team member: hana, esther, and tony give us best support to properly established their app on my website. thank joy team! and keep it up for others.

Using app

About 6 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

March 29, 2024

Good service

Store

SIDANG

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

The support teams are knowledgeable and extremely helpful

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!

Store

HOME

Using app

26 days

Total reviews

15

Average rating

4.8

5 / 5 Share

March 28, 2024

Je viens de commencer à utiliser l'application le fonctionnement est simple et facile à mettre en place, le support est réactif.

Store

Sameo

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

March 28, 2024

Had a question about the integration with Shopify POS and Audrey managed to help me sort out everything. Thanks!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

Extremely easy to set up. Prakash is very helpful and the import process was quick and simple. Can't argue with the price point either!

Using app

1 day

Total reviews

11

Average rating

5.0

5 / 5 Share

March 27, 2024

Great service and response time. Has a page with with instructions for any issue you may have.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store. Had a few questions to ask and a lovely member Sunny helped in swift time. Straight to the point and polite!

Store

My Store

Using app

24 days

5 / 5 Share

March 27, 2024

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Great experience when needing to get help. The tech team Tiana and Anivia solved my problem and were quick and easy to deal with.

Using app

6 months

Total reviews

4

Average rating

5.0