All reviews

Rating Breakdown

  • 5
    95% (1,558 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 98% (1,603)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2025

I received excellent service from Audrey. She demonstrated professionalism, efficiency, and attentiveness, even while managing a busy workload. She addressed all of my questions thoroughly and provided valuable assistance where needed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Everything was perfect with Hana She is very pleasant and fixed all my issues. Thanks for her and I will use this app forever with this good supporter.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

The Joy: Loyalty Program & Rewards app is just what we needed at The Dock Drop! This gives us the ability to customize our rewards program, and we were able to build it out just as we had designed. The support that we received during setup was amazing and we look forward to a long and successful partnership as we continue to offer our exciting rewards program! We recommend this app to any business that is trying to implement a customer rewards program!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Audrey is the best

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

i love it!

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Entre todos os sistemas de fidelidade que já testei, nenhum se compara ao Joy, sobretudo quanto ao time que presta suporte. Que está sempre disposta em ajudar e lhe auxiliar no mínimos detalhes. Eu não teria outra ferramenta a indicar se não o Joy, muito robusta e funcional, faz o cliente realmente querer fazer parte do programa de fidelidade. 
Mais do que super indico.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

It's been a very good experience so far! Great Support team

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

super Hana

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Great app for our vape company and offers our customers a lot of perks, and repeat business does everything we need. The Support is amazing. Just used the support for the first time, and Hana was great, got everything sorted quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Hana

Store

ALAZINA

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Love their work!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Really nice app, has all the needed functionality for a rewards program. Support team is 1st class - super quick at responding in live chat and resolve issues quickly!

Using app

11 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

good APP trying to explore more function with it. Quick service respond with Hana.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Big thanks to Hana from the Joy app support team! She was incredibly helpful and responsive, guiding me step by step with patience and professionalism. Her support made everything so smooth — it’s rare to get such attentive service these days! Highly recommend both the Joy app and Hana’s top-tier support. Thanks again for making our setup process easier and stress-free!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

The support was extremely helpful, and the app itself is excellent! I really appreciate the guidance and responsiveness. Thank you very much, Sonny!

Store

Femsi

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

So far this app has been relatively easy to understand and set up for our business. More importantly any questions we have have been handle quickly, efficiently and friendly Thanks to Hana & Audrey.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Hana du support a été super efficace. Elle m'a installé le programme. J'ai juste à fignoler le programme. C'est parfait. Merci beaucoup

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Great service from Hana

Using app

About 2 hours

Total reviews

3

Average rating

5.0