All reviews

Rating Breakdown

  • 5
    95% (1,594 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,634)
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5 / 5 Share

Nov. 18, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Great App, excellent support by Hanna, prompt response. Love it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

I love the app, and Hana has made my experience even better. Truly excellent service!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

timely support.

Store

INKBIRD

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Joy is an excellent app that allows you to build customer loyalty through various programs, very easy to use and user-friendly. Furthermore, the customer service provided by Audrey was wonderful and prompt, she was able to fulfill all my requests with precision in a very short time! Plus: I wrote to her a few weeks ago and she still remembered my needs, fantastic!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Hana

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Fantastici! Assistenza super, un grazie ad Hana :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Hana the best

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Joy works well and has great customer service. I recommend them if you're looking for a loyalty program.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Hana is great and helped me set up a lot of things with the app. For example, css text in the background for widget spacing, merging contacts from Yotpo, etc. The app took 5 hours to fully set up well. So far no glitches. I sent a text to some customers today and asked them to check out the program and not one customer complained about their experience (I sent the text to 500 people) and several people used their points to place purchases today so that app is already generating income. It's nice to have an app that's easy to use, fast support, and works without glitching. We will see how it pans out over the next few months but as of 2 days in, it's working as intended, much better than Yotpo (sorry Yotpo).

Store

PIYOGA

Using app

7 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 11, 2025

Hana este un profesionist. super, recomand

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

i installed this app in my shopify store few months back after tested more than 4 loyalty apps. Really it have great funcions very satisfied perfeormance. Normally the previous used apps are manual reedem options like convert to coupon and withdraw. I found some apps that having mutomatic function to setup reedem for particular product or direct checkout reward but they are huge price or sales percentage based commision. But joy loyalty program satisfied my requirements with fixed cost efficient way. The support team also more faster responsive.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Support has been good so far. My latest support rep, Audrey, was very helpful, knowledgeable, polite and quickly available. I have found this to be true for each of my inquiries.

Using app

About 1 month

Total reviews

9

Average rating

4.4

5 / 5 Share

Nov. 4, 2025

The best service I have experienced. Hana and Andrew helped me a lot.

Store

Florasis

Using app

15 days

5 / 5 Share

Nov. 4, 2025

App molto carina e di facile utilizzo. Creare una raccolta punti aiuta a fidelizzare il cliente ed a stimolare a tornare ad acquistare. Il servizio clienti è molto gentile e risponde in tempi velocissimi, inoltre da ottimi consigli per migliorare l'interfaccia e rendere il tutto più piacevole.

Store

Il Tulipano a Vento

Using app

5 months

5 / 5 Share

Nov. 4, 2025

Great app! Super helpful and responsive support — Hana was very patient and helpful, and walked me through all my setups with clear instructions. Recommend!

Store

Opal & Joy

Using app

11 months

5 / 5 Share

Nov. 3, 2025

The team is very responsive and helpful when attempting to set up the program. Hana has been very easy to learn from and shows how to set up the integrations quickly

Store

Lalka Beauty Co.

Using app

13 days