All reviews

Rating Breakdown

  • 5
    95% (1,648 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Feb. 28, 2024

Very good and fast support team, Audrey especially does her best to find quick solutions to various problems!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

great customer service - always happy to help

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

awesome customer service, easy to navigate around the app

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

I asked customer service questions about some functions and modifying widgets, and customer service Esther answered my questions very patiently.

Store

MALORY

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Prakash was super helpful, really good experience resolving my issue

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Liz was vey helpful and answered all my questions smoothly

Store

My Store

Using app

3 days

5 / 5 Share

Feb. 26, 2024

I would recommend this app and Hana is the best customer supoort executive.

Store

Risate

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Lydia est rapide et efficace elle résout tous mes problèmes en un rien de temps

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Wonderful app. It has all the functionalities I want under one roof. Our customers are also happy since we switched to Joy. The support team is really responsive and fixed the issues which I was facing. The handoff between their team is spectacular and seamless. A special thanks a lot to Abby, Gideon, Lydia, Hana, Toby, Esther and Emily for their help. They were proactive in providing a solution. Recommend this app to all

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

great service by Hannah, very prompt in getting back to me

Store

Weluxia

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Thank you Audrey for the great support.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Hana was very polite, quick, and helpful.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I just installed the program and am working on getting everything set up. So far it has been fun and straight forward to set up. I did have a couple questions and Pamela was great to work with!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

It's fast and easy to setup and the customer service was great, thanks to Juliana who helped me throughout the process.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Great experience, they solved my problem super fast. Tracy and Esther both knew how to handle my technical issue in the best way.

Store

We Flow

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Hana was efficient and knowledgeable

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Great value for money !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Very helpful and responsive for every question or problem that I had! Thanks Esther for the support and help!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!

Using app

7 months

Total reviews

8

Average rating

5.0