Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,642
chart
#95
All reviews
Review RSS Feed
July 15, 2025
This app is the best app ever for loyalty program for your shopify store. Customer service is outstanding; Hana was so supportive and helpful that helped me to solve most of the problem
Hi FoldifyCase, Thank you so much for this incredible review! We're absolutely delighted that you consider Joy the best loyalty program app for Shopify stores. Hana will be thrilled to hear your praise for being so supportive and helpful in solving most of your problems - that outstanding customer service is exactly what we strive to provide every merchant! Warm regards, The Joy Loyalty Team
July 14, 2025
Great loyalty program -- simple and affordable with awesome customer service
Hi Bluecorn Candles, Thank you so much for this wonderful review! We're delighted that you find Joy to be a great loyalty program that's both simple and affordable, and our customer service team will be thrilled to hear your praise for being awesome. Having your trust and satisfaction with our platform over two years truly means everything to us! Warm regards, The Joy Loyalty Team
July 13, 2025
i want to the process than expected, I got help from Hana and she made it all better
July 14, 2025
This app is wonderful. It is a critical component of our efforts to increase customer satisfaction and repeat purchases. It brings us a lot of value. We are especially impressed with the support from the Avada customer service and technical team.
Hi BeautyWellness.ca Team, Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that Joy Loyalty has become a key part of your strategy to increase customer satisfaction and repeat purchases. It means a lot to know that you're seeing real value from the app. We're also glad that our support team could assist you effectively. We're always here to help you make the most of your loyalty program. Wishing you continued success, and we’re excited to keep supporting your growth! Best regards, The Joy Loyalty Team
July 10, 2025
Hana walked us through the coupon code issue we were having and was able to explain and make the setting changes in system in no time at all.
Hi Lowen's Natural Skincare, Thank you so much for this great review! Hana will be delighted to hear that she was able to walk you through your coupon code issue and make the necessary system setting changes so quickly. Her ability to explain and resolve loyalty program technical issues efficiently is exactly what we aim for with every merchant interaction! Warm regards, The Joy Loyalty Team
July 10, 2025
Un app con tantissime funzionalità e soprattutto un team che ti supporta sempre in ogni difficoltà. Sonny per me è il n.1
Hi GELLY Press On Nail, Thank you so much for this wonderful review! Hana will be absolutely thrilled to hear your praise for being very helpful and resolving your problem so efficiently. Providing that kind of effective customer service for your loyalty program is exactly what we strive for! Warm regards, The Joy Loyalty Team
July 9, 2025
Amazing customer support! Was super quick to go into our system and help set things up properly no wait time and help was immediately done through their chat which is nice to finally have real responses from a company and not just an AI chatbot Highly recommend this app
July 7, 2025
Hana m'a beaucoup aidé pour l'intégration sur mon site. Merci beaucoup :) elle a été très réactive :)
July 3, 2025
The app is easy to use and set-up and even the free option has enough flexibility to get you on way nicely. And best of all the customer service and support team has been excellent from Day 1 addressing whatever issues and question I have had with patience, clarity and speed. A special thanks to Hana with a quick turnaround and solution to a request I had.
Hi Granny Ben MY, Thank you so much for this wonderful review! We're delighted that you found Joy easy to use and set up, and it's great to hear that even our free plan provides the flexibility you need to get your loyalty program running smoothly. Our customer service team will be thrilled to know they've been excellent from Day 1 with their patient, clear, and speedy support. Hana will be especially excited to hear your special thanks for her quick turnaround and solution - providing that level of responsive service is exactly what we strive for! Warm regards, The Joy Loyalty Team
June 28, 2025
Jasmine has been very patience with me. Throughout the onboarding process, she has been a wonderful helper to clarify all the doubts I have. She is very helpful in providing fast response to every of my inquiry. High recommended
Hi Elegold Jewelry, Thank you so much for this wonderful review! Jasmine will be absolutely thrilled to hear your praise for her patience and helpfulness throughout your onboarding process. It's fantastic that she was able to clarify all your doubts and provide fast responses to every inquiry - that kind of dedicated support during setup is exactly what we strive to provide. Your high recommendation truly means everything to us! Warm regards, The Joy Loyalty Team
June 27, 2025
We're just getting started with the app, but I believe it will work well. Great and fast support from Hana. Thank you
June 27, 2025
I ran into some problems while using it and contacted Hana online, he and quickly helped me solve the problem and was very professional!
Hi Litheli, Thank you so much for this great review! Hana will be absolutely delighted to hear your recognition for quickly helping you solve your problems with such professionalism. Providing that kind of responsive and expert support when you need it most is exactly what our team strives for with every merchant interaction! Warm regards, The Joy Loyalty Team