All reviews

Rating Breakdown

  • 5
    95% (1,446 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,494)
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5 / 5 Share

Feb. 11, 2025

The support on this app is amazing. hana was so prompt helpful with everything i asked

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Excellent customer service from Hana from the get-go. App is really easy to use and offers heaps of great features at a great price point compared to competitors.

Using app

About 14 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Budget 4x4 Life, Thank you for your fantastic review! I'm delighted to hear Hana provided excellent support right from the start. We work hard to make Joy both feature-rich and affordable compared to competitors, while keeping it easy to use. We're excited to support your 4x4 community in Australia as you build your loyalty program! Warm regards, The Joy Loyalty Team

5 / 5 Share

Feb. 11, 2025

Great customer service from Hana to help with our issue straight away.

Store

ByErim

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Starker Support mir wurde von Abby und Andrew geholfen Abby hat schnell geantwortet danke!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

oki polecam

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Easy to set up, and AMAZING customer service. Highly recommend

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!

Store

Tlyard

Using app

21 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Tlyard, Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his clear and prompt assistance. We're thrilled you're finding the app user-friendly and packed with useful features, even just 21 days in. We're committed to providing this level of support as you continue growing your loyalty program in the UK! Warm regards, The Joy Loyalty Team

5 / 5 Share

Feb. 5, 2025

HANA, the support executive of the Joy app, is very helpful. All my queries have been resolved. The app is also very good for loyalty programs.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Great support & app

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Customer Service was great. Quick and responsive. Solved my issues and got me going in the right direction!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

so far so good! Audrey has been super helpful to customize a lot of things for us!

Store

Inaury

Using app

1 day

Total reviews

11

Average rating

4.9

5 / 5 Share

Jan. 31, 2025

Hana was very helpful with quick feedback - I am liking the integration already too!

Using app

8 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Sonny was amazing in responding to my inquiries.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Audrey was very helpful and patient with me. She answered all my questions and sent me links so I could do it independently if needed. She was spectacular.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The app is great. Hana gave me support today and has been very fast and efficient. Thank you!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The Joy Loyalty App is a game-changer for our store! It's super easy to set up and helps us reward our customers effortlessly. The features are well-designed, and it integrates smoothly with Shopify. A special shoutout to Hana from the support team—she was incredibly helpful, quick to respond, and went above and beyond to assist us. If you're looking for a reliable and user-friendly loyalty program, this is the perfect app. Highly recommend!

Store

Alpino

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Alpino, Thank you for your amazing review! We're thrilled the Joy Loyalty App has been a game-changer for your store. I'll personally share your kind words with Hana - she'll be delighted to know her support made such a difference for you. We're committed to making customer loyalty effortless, and it's wonderful to hear the app is working so well for your business in India. Thank you for being with us for over a year! Warm regards, The Joy Loyalty Team

5 / 5 Share

Jan. 28, 2025

This application is perfect for my small business with the free plan available, Hana has been a lot of help with my questions and concerns as well as giving me the ability to use this application for unlimited transactions. This is the first rewards app I have used but they have been wonderful and I haven't had a bad experience. Thank you!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Max Muscle Bakersfield, Thank you for your wonderful review! We're so glad our free plan works perfectly for your small business needs. I'll let Hana know she made such a positive impact helping with your questions and setting up unlimited transactions. It means a lot that you chose Joy for your first rewards program, and we're committed to keeping your experience excellent as you continue to grow! Warm regards, The Joy Loyalty Team

5 / 5 Share

Jan. 28, 2025

Very helpful, Jade was great, responded very quickly and had all the answers for me.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Joy has been a fantastic app for setting up my loyalty program on Shopify. It's easy to use, customizable, and fits perfectly with my store's needs. The features are straightforward but effective. A big thank you to Hana, who made the whole setup process smooth and stress-free. She was incredibly helpful, answered all my questions. If you're looking for a reliable loyalty program with great support, Joy is definitely worth trying!

Using app

About 1 hour

Total reviews

4

Average rating

4.0