Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,598
chart
#94
All reviews
Review RSS Feed
April 29, 2025
Sonny heeft me super goed geholpen en is heel erg snel met alles hij draait er niet om heen al met al top!
April 29, 2025
Very responsive support especially from Hana
Store
My Store
Using app
11 days
April 22, 2025
Jasmine was very responsive and the engineer william who solved my problem also I tested several loyalty programs and honestly this one is the best and is not the most expensive it is perfect
Hi arcanis-gallery, Thank you so much for this fantastic review! It's wonderful to hear that Jasmine provided such responsive support and that William was able to solve your technical issue effectively. We're honored that after testing several loyalty programs, you found Joy to be the best solution that also offers great value for your investment. Your experience over these past 4 months means everything to us! Warm regards, The Joy Loyalty Team
April 19, 2025
April was very helpful in helping me fix an issue I had with my POS and the Joy App. Thank you April!
Hi Looks By Lopez, Thank you so much for this great review! April will be absolutely delighted to hear your recognition for helping you fix the issue with your POS and Joy App integration. We're so glad she was able to get everything working smoothly for you - providing that kind of technical support is exactly what our team is here for. Warm regards, The Joy Loyalty Team
April 19, 2025
Die Hilfe von Hana war super, und mein Problem wurde schnell gelöst. Kann es nur empfehlen sehr guter Support
Using app
About 19 hours
Total reviews
7
Average rating
5.0
April 18, 2025
Abby was so quick to coordinate adding their points calculator to our website, was very friendly, and provided great customer service.
Hi Laws of Nature Cosmetics, Thank you so much for this wonderful review! Abby will be absolutely thrilled to hear your praise for being so quick to coordinate adding the points calculator to your website while providing such friendly and great customer service. Having features like the points calculator seamlessly integrated into your loyalty program is exactly what we aim for! Warm regards, The Joy Loyalty Team
April 16, 2025
Pretty gooooood app. Has all the bells and whistles I need for my loyalty program. Love how it integrates with Klaviyo and for the price - it's even better when compared to the other apps out there. The support team is incredible also for any of my (somewhat silly) questions I have and go above and beyond every time!
Hi Yarn Over Yarn Under, Thank you so much for this fantastic review! We're delighted that Joy has all the bells and whistles you need for your loyalty program, and it's great to hear that the Klaviyo integration is working perfectly for you. Your appreciation for our competitive pricing really means a lot, and our support team will be thrilled to know they've been incredible in helping with all your questions (never silly to us!). Going above and beyond for our merchants is exactly what we aim for! Warm regards, The Joy Loyalty Team
April 16, 2025
Their service was impressively fast and professional. Everyone was friendly and courteous throughout the process. Elle was the one who helped me resolve my issue, and I’m truly grateful for her assistance.
Hi MYZOO-JP, Thank you so much for this wonderful review! We're delighted that you experienced such impressively fast and professional service from our team. Elle will be absolutely thrilled to hear your special recognition and gratitude for her assistance in resolving your issue - her friendly and courteous approach really embodies what we strive for with every merchant interaction. Warm regards, The Joy Loyalty Team
April 15, 2025
The software support staff is very friendly, especially Hana, who answered my questions very carefully and gave me guidance. It was very helpful for me to find the settings I wanted to complete first among a bunch of dense settings.
Hi EVITA PERONI OFFICIAL, Thank you so much for this wonderful review! We're delighted that our support staff has been so friendly and helpful to you. Hana will be absolutely thrilled to hear your special recognition for her careful answers and guidance - we know how overwhelming dense settings can be, and it's fantastic that she was able to help you navigate through them to complete exactly what you needed first. Warm regards, The Joy Loyalty Team
April 15, 2025
Hana is very good who helped me slove my all problem! The staff was very professional and can personalize the service.
April 12, 2025
So far the app has been great! I just had a big issue with my theme and getting everything set up and Hana was able to quickly fix it. Excited to implement this into my store!
June 2, 2025
We have had this app for several months now and I cannot express how outstanding their support team is! Any issues with the app have simply been learning curve related (so far have not experienced in flaws with the program). The team is prompt and thorough! We chose this app due to the reports about good customer service, and they have not let us down!
Hi Happiness Handmade, LLC, Thank you so much for this outstanding review! We're absolutely delighted that our support team has been so exceptional and that you chose Joy specifically based on reports about our good customer service - knowing we haven't let you down is incredibly meaningful to us. It's wonderful that any issues have simply been learning curve related rather than program flaws, and our team will be thrilled to hear your praise for being prompt and thorough with their assistance. Your trust in our loyalty program platform over these months truly encourages our entire team! Warm regards, The Joy Loyalty Team
April 10, 2025
Audrey and Charles were both super helpful! I appreciated the prompt responses!
April 9, 2025
Having investigated all the leading options for reward programme apps, Joy came out on top for us in terms of features & integrations as well as price point. We found a couple of small bugs during set up and Alyssa & Sonny from support handled these perfectly, customer support is fantastic! I can definitely recommend the Joy app to anyone looking for a rewards programme on Shopify – it was the right decision for us going with these guys.
Hi Liquorice Heaven, Thank you so much for this excellent review! It's fantastic to hear that after investigating all the leading reward program options, Joy stood out for you in terms of features, integrations, and price point. We're glad that Alyssa and Sonny were able to handle those setup bugs perfectly - their dedication to providing fantastic customer support really shines through. Your recommendation means everything to us, and we're confident that choosing Joy was indeed the right decision for your business! Warm regards, The Joy Loyalty Team
April 8, 2025
Customer Service is 1st Rate, very responsive and super helpful. Have worked with several members of the team including Hana (who was amazing). All questions were answered quickly.