All reviews

Rating Breakdown

  • 5
    95% (1,648 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Feb. 19, 2024

Hana and Anvia are really great! They were able to do my requests fast! Thank you so much. Really recommend it!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

thank you emily

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

程式設計非常明確,功能介面也很好用,客服非常親切,能夠順利解決我們的問題!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

This app is best for my store to bring customer easily with small easy steps. And Liz is the best in customer care helps me where my app can do best perform. Liz ⭐⭐⭐⭐⭐ Awesome Service.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Ask a question for the customer service and got an answer in 5 min! Thank you Pamela. You have a great customer service

Store

SmartRC

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

L'application est vraiment complète et même la version gratuite permet de faire beaucoup de choses. Je remercie particulièrement Esther et Gideon de l'équipe technique qui ont su m'assister et intégrer entièrement l'application pour qu'elle soit complètement personnalisée pour ma boutique en ligne. Merci !!

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Fab customer service! Quick to reply and very friendly. Would recommend!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Fantastic customer support! Highly recommend. Hana was very helpful and assisted with my questions.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

I am delighted to express my absolute satisfaction with the Joy: Loyalty & Rewards Program, an outstanding platform that truly elevates the customer experience. From seamless navigation to a plethora of rewarding features, Joy has exceeded my expectations. I would like to extend a special note of appreciation to Hana, whose assistance has been invaluable. Hana's expertise, patience, and dedication in guiding me through the program showcased the epitome of customer service. It's rare to find such a combination of professionalism and genuine care. The Joy: Loyalty & Rewards Program, coupled with Hana's exemplary assistance, has not only added joy to my overall shopping experience but has also fostered a sense of loyalty to the brand. Kudos to the entire team for creating a program that truly lives up to its name. Thank you, Hana, for your commitment to excellence. I wholeheartedly recommend Joy to anyone seeking a top-tier loyalty and rewards program. Sincerely, Ingar Agent

Store

Agent

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!

Using app

About 1 month

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Service au top, très à l'écoute Merci à Esther et Toby !

Using app

24 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 13, 2024

Absolutely phenomenal app! Setting it up was a breeze, and it boasts all the essential features you'd anticipate from a top-tier rewards and loyalty app. Special thanks to Hana for her invaluable assistance throughout the process. Couldn't be happier with the seamless experience and outstanding customer support!

Using app

About 2 months

Total reviews

19

Average rating

4.4

5 / 5 Share

Feb. 12, 2024

Hana was quick with response and answered my question in such a pleasant, sweet way.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Fast and easy solve to all issues regarding the app via my complicated theme. Big thank you to Tiana who kept giving me insight on the issues at hand and Maison who helped code and fix the problem.- Handy and Home

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

I've just downloaded it but I appreciate the help I've gotten from Pamela, and I appreciate the price not being an arm and a leg with tons of great options for our customers!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Costumer Service 5 stars! The responses were quick and very competent. Tiana, with her friendliness and knowledge, managed to solve our problem in minutes. Thank you very much!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Abby was a fantastic help! Solved my query immediately and great CS mindset! I love this app and its amazing team :) <3

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Customer service is great! Hana rocks!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Hana was very helpful and made me at ease with each step of setup. Very helpful throughout.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The app is simple to use. easy to set up reward and referral programs. Very easy to get customer support. Abby was very helpful and efficient with the responses.

Using app

6 days

Total reviews

1

Average rating

5.0