All reviews

Rating Breakdown

  • 5
    95% (1,648 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2024

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding. The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features. What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

great service and great app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

So helpful, really fast and polite service, a pleasure to deal with !

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 6, 2024

I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I like this app. Very easy for work after Lydia from customr support helped me. She explained everything to me carefully and in detail. Whit pleasure, now I will use the new app in my store. Thank you so much, Lydia

Using app

About 1 hour

Total reviews

18

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great App with outstanding customer support. A relentless team with super quick response time, able to figure out whatever inquiry you might have. I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

hana review this app is very helpfull and amzaing the stuff name hana is very nice and helper

Store

BAZAAR

Using app

16 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 5, 2024

They have really helpful and fast customer service at all hours. I talked to Sunny and Gideon

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Great service and very quick response. I got my issue fixed. Thank you Audrey

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

thank you so much esther for helping me out in a quickly manner. she's professional and amazing! also i love the app, its very neat

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Esther, Your app seems to be good enough.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Easy to use and the technical support is very responsive.

Store

Silumen

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem. We recommend this app.

Store

Shibui

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Easy to setup, works great and integrate perfectly with little effort to our store. Big thank you to Hana for helping me with the setup, she was very friendly and eager to help. I would recommend this app without hesitation!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Prakash is my Hero. He solves all my problems within minutes. Stunning support believe me .

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Super fast and helpful support!

Store

Glamory

Using app

16 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 26, 2024

I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.

Store

Cantata

Using app

6 months

Total reviews

2

Average rating

5.0