All reviews

Rating Breakdown

  • 5
    95% (1,594 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,634)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2025

It's a very great app. customer service is also great they respond quickly. nothing to say negative about this app. they have amazing company and team.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 18, 2025

Easy to use and even better customer service. I've used this app for years and really enjoy it.

Using app

About 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 17, 2025

The entire app team has been extremely supportive during the installation process. They are very responsive, and if a problem arises, it is quickly resolved. We are especially grateful to Hana, who has been assisting us since the beginning of our journey. We specialize in wine sales, and the app is perfect for us, offering great flexibility. It is easy for your customers to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

It is an excellent application that helps customers to be more loyal to your store, and helps you grow your business The support team, especially Alyssa, is very patient & very supportive & professional

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 15, 2025

I use 5 different apps from Joy and I am really happy with how they work, how easy they are, and support is always available. Also last talk with Jada was extremely smooth.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

I’ve been using the Joy Loyalty Program for a while now, and I’m extremely satisfied with the tool. It’s intuitive, effective, and has really helped us engage with our customers. A special mention goes to the support and especially Mirra and Hana, whose support is absolutely outstanding – incredibly fast, friendly, and always helpful. It’s rare to experience such a high level of service, and it truly makes a difference. Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Easy layout for setting up our loyalty program. Got problems and support quick response. Appreciate their work and hopefully this app can help our business well.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

5/5 – Reliable, Effective, and Great Support This app delivers exactly what it promises: fast performance, smooth usability, and real results for improving revenue. It’s become a key tool for my workflow. Special thanks to Hana from customer support—she’s responsive, solutions-oriented, and makes every interaction effortless. A team like this makes all the difference. Highly recommend for anyone who values efficiency, impact, and solid support. A no-brainer choice!

Store

Mojawa

Using app

12 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 7, 2025

bruh... I came from wordpress + woocommerce + integration hell... this is so much better

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Joy have provided continued support from intergration to custom requests. We've only being using the platform for a month but very happy with the functionaility.

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 2, 2025

Sonny, Alyssa, April, and Jasmine truly delivered! They understood my vision for the loyalty page, executed deep customization, and made thoughtful tweaks that elevated everything. Their dedication went above and beyond taking the hassle off my plate entirely. I’m impressed by their commitment, creativity, and care. Absolutely outstanding teamwork and support! I had a bad nightmare with other loyalty app, but this Joy Loyalty app made my day awesome!!! Just Wow!!! Once again, thanks alot and big Vinaka Vakalevu (Thank You)

Using app

1 day

Total reviews

6

Average rating

3.7

Developer Reply

Hi Little Giggles LLC, Thank you so much for this incredible review! Sonny, Alyssa, April, and Jasmine will be absolutely thrilled to hear your amazing feedback about how they understood your vision and executed deep customization for your loyalty page. It's wonderful that their thoughtful tweaks elevated everything and that their dedication went above and beyond to take all the hassle off your plate. We're so glad that Joy turned your experience around completely after your previous challenges - making your day awesome is exactly what we hope to achieve! Your recognition of our team's commitment, creativity, and care, plus that big Vinaka Vakalevu, truly warms our hearts! Warm regards, The Joy Loyalty Team

5 / 5 Share

Aug. 1, 2025

Pretty good so far! Abby is exceptionally helpful! Every time she is my agent to help I know will get the best help from her. Thank you Abby!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Canine Kitchen, Thank you so much for this great review! We're delighted that Joy has been working well for your loyalty program, and Abby will be absolutely thrilled to hear your exceptional praise. It's wonderful that you feel confident knowing you'll get the best help whenever she's your agent - that kind of consistent, reliable support is exactly what we strive to provide every merchant! Warm regards, The Joy Loyalty Team

5 / 5 Share

July 31, 2025

SUPER SERVICE ET REACTIF

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2025

A great assistant! Provided us with very convenient services and experiences. We are infinitely grateful!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 29, 2025

Hana was fast and responsive in her support! Fantastic customer service!

Store

Peggs

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2025

I just started using this app today, but made the switch after using two other rewards programs that weren't meeting our needs. Joy offers more features at a better price and the customer service has been amazing. Audrey has been a great resource in getting things set up for our rewards program and subscriptions. Excited to continue using this app!

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Hi Warm and Wooly, Thank you so much for this wonderful review! We're delighted that Joy offers the features and pricing that your previous rewards programs couldn't provide, and it's fantastic that you made the switch to our platform. Audrey will be absolutely thrilled to hear that she's been such a great resource in setting up both your rewards program and subscriptions. We're excited to support your loyalty journey and help you achieve the results you've been looking for! Warm regards, The Joy Loyalty Team

5 / 5 Share

July 29, 2025

Une appli ultra complète, intuitive et puissante ! Le système de fidélité est parfaitement pensé pour booster l'engagement client, et le tchat est juste exceptionnel. Mention spéciale à Hana, ultra réactive, professionnelle et d'une empathie rare — un vrai bonheur d’échanger avec elle. Bravo à toute l’équipe, vous faites un super taf Je recommande les yeux fermés !

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2025

Excellent service

Store

CUTEBEE

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Your insights help us serve you better. Thank you for your support! Hana is the best

Using app

11 months

Total reviews

7

Average rating

4.9