Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,526
chart
#152
All reviews
Review RSS Feed
Jan. 1, 2025
Super helpful and quick replies! Helped with all the customization I needed :)
Dec. 31, 2024
Hana was a huge help for me to get setup and I can't wait to see how Joy works!
Store
My Store
Using app
About 1 hour
Dec. 30, 2024
Super App! Hilfe kommt schnell. Sonny konnte mir bei den Themen schnell und gut weiterhelfen. Danke!
Dec. 30, 2024
Abby me ayudo mucho a configurar esta aplicación. Rápido y sencillo, te responden al momento cualquier duda.
Dec. 30, 2024
Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good
Dec. 30, 2024
sonny helped me solving a design preference on the app and customer service is so fast and great.
Dec. 30, 2024
Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.
Hi icecreamsource, Thank you for your fantastic review! We're thrilled to hear Joy is delivering exactly what you need with its easy-to-use interface. It's great to know our direct-to-human support chat has been quick and helpful for you. We appreciate your continued trust in our app for nearly a year and look forward to supporting your loyalty program's ongoing success! Warm regards, The Joy Loyalty Team
Dec. 29, 2024
The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional
Dec. 28, 2024
The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!
Dec. 23, 2024
Really good app and Abby from their Customer Service team has been really amazing and helped me set it all up and answered all queries I had. Thank you!
Hi Sublimation Blanks UK, Thank you for your lovely review! We're delighted to hear you're enjoying Joy's features. I'll make sure Abby knows how much you appreciated her help with the setup and her answering all your questions. We value your continued trust in our app for about a year now and look forward to supporting your business in the UK! Warm regards, The Joy Loyalty Team
Dec. 23, 2024
Great Loyalty program for Shopify store. Allow multiple tiers and also allows me to import current customers into the program. Many functions and set up options. However it is not easiest to set up and you do need spend a few hours to set up, but thanks to customer service Damian, Jade, and Doris, they were able to help me set up in a few hours.
Hi veloToze, Thank you for your honest and thoughtful review! We appreciate you highlighting both Joy's strengths with multiple tiers and customer importing capabilities, as well as acknowledging the setup does require some time investment. I'll make sure Damian, Jade, and Doris know how much you valued their help in getting everything configured within just a few hours. We're excited to support your cycling accessories business as your loyalty program takes off! Warm regards, The Joy Loyalty Team
Dec. 22, 2024
I have just setup the app so I do not know how it functions yet. I did run into some setup issues and Hana immediately corrected the issue. great customer service.
Hi Great Land Bracelets, Thank you for your feedback! I'm glad Hana was able to immediately correct the setup issues you encountered. We understand that getting things working properly from the start is crucial, and we're committed to providing that level of support. We look forward to hearing how the app functions for your bracelet business as you continue to use it! Warm regards, The Joy Loyalty Team
Dec. 21, 2024
Die Kundenbetreuung ist einfach Super. Ich bekomme sofort Antworten und meine Probleme werden sofort gelöst. Ist wirklich eine Super APP, die ich wärmstens empfählen kann. Danke!
Dec. 20, 2024
Parkash fixed something for me today! He was great to work with. Thank you again!