Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,732
chart
#500
All reviews
Rating Breakdown
Review RSS Feed
Jan. 12, 2024
The app has only crashed on me once so far, but it is incredibly easy to navigate and set up and customer service with Jasmine was quick and great!
Jan. 12, 2024
We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!
Jan. 10, 2024
Really good and easy to use app - The customer service is excellent. I had couple tricky modifications and questions how to reach the ideal outcome for our website. Together with customer service and developers, we managed to find solutions to all of my questions. The explanations and walkthoughs were really easy to understand. I recommend the app highly!
Jan. 9, 2024
Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!
Jan. 9, 2024
All the features are great! My guests will love them! What makes it a really amazing app is Hana with customer support! She took care of everything for me! Even the things I didn't know I needed!
Jan. 6, 2024
J'utilise cette application pour un supermarché en ligne et je la trouve complète. Le SAV est vraiment très réactif et répond à toutes nos questions. Merci Hallyfe et Esther ! Je lance mon site et je vais voir si les clients adhèrent à ce programme de fidélité.
Jan. 6, 2024
I had some issues setting up and Esther was very kind and helpful, she stayed with me until everything was fixed. Awesome customer service.
Jan. 5, 2024
Jan. 5, 2024
Sweet customer service, thank you Liz. Glad I found this app. I installed multiple and this one has exactly what I was looking for! I'm happy : )
Jan. 3, 2024
The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.
Jan. 2, 2024
Abby did a good job helping me with my questions. I'm juste starting with Joy Loyalty & reward and so far I am satisfied.
Jan. 1, 2024
Great app & lightning-fast responsive support. I needed a hyperlink in my header to trigger the app widget and Hana & Toby did it within 10 minutes. I'm really impressed :)
Dec. 29, 2023
Fantastic app - really good customer service which is available during working hours with quick response times. I tried many different loyalty programs - this one seemed to have the most features for the money.
Dec. 29, 2023
Amazing customer support from Audrey. Two minutes after talking, problem was solved. Looking forward to moving forward with the App.
Dec. 28, 2023
The service is exceptionally good, the app works well, and I'm glad I came across this plugin. Jasmine was a great partner and helped me out a lot.
Dec. 28, 2023
Prakash was a great help in enabling and setting up this new rewards program to my website.. although I'm still learning how this works, I cannot give a review on the apps itself. Stay Tuned!!