Joy: Rewards & Loyalty Program

July 17, 2023

It is fun and easy to use! Even though I'm on the free plan it still allows you to have a lot of features for all your needs for a loyalty program.

July 7, 2023

This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.

June 13, 2023

Just setting it up but the features seem to be great and the support is quick and helpful! Hana took care of my simple needs within minutes :)

May 31, 2023

This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.

May 16, 2023

Easy to use! There were some things that I had to get fixed from the support team but they did it right away! Supportive Team for sure. I took away 1 star just because the "Branding" part needs more freedom for user customization. But must have app!

May 3, 2023

Werk goed. Gemakkelijk te integreren met shopify en goede hulp. Zeker een aanrader. En leuk voor de klanten

March 27, 2023

Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.

March 15, 2023

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time. The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.

Feb. 13, 2023

yes its good app, i am still using it and the team helped set it up. Hanna checked all the settings and confirmed set up

Feb. 5, 2023

Customer support is great and quick. I had a problem with my referral program, but thanks to Aisha, the problem was sent to the tech team.

Jan. 17, 2023

Helpful Liz. Response fast and get enquiries done immediately. But for the app, when I use my mobile to update, the loading is abit slow

Dec. 13, 2022

My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.

Nov. 6, 2022

I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!

Oct. 20, 2022

Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)

Sept. 26, 2022

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

Aug. 25, 2022

I have just started using the app and was running into some user errors. Abby from customer service took care of everything I needed in such a fast fashion. So far I really enjoy the app and it seems to work well with my store. Definitely recommend if your just starting out or have been doing this for a while.

Aug. 9, 2022

Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!

Aug. 8, 2022

they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect

Aug. 8, 2022

I'm about to start using the Rewards program and I have got nice support from Hana, she is a great person.

July 29, 2022

I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.