Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,596
chart
#114
All reviews
Review RSS Feed
Jan. 22, 2026
This apps helps our customer to stick to our platform and order with us. Thankful for Hana big help in providing the step for our customer to redeem points after their review and purchase. Happy with the services.
Jan. 21, 2026
J'ai eu l'occasion d'échanger avec Hana pour m'aider lors de l'installation de l'application, et tout s'est parfaitement bien passé. Elle a été très réactive, professionnelle et efficace, avec des explications claires et un vrai sens du service. Merci à vous
Jan. 21, 2026
We've been using this app to run our loyalty program for the past two months. The setup was quick, and it has reliably handled all our customer transactions. While we encountered a few bugs early on, the support team has been exceptional at resolving issues rapidly. It's clear the developers are actively improving the app, and we're already seeing great results in customer retention. Overall, it's a powerful and well-supported solution.
Thanks so much for taking the time to share such a thoughtful review. We really appreciate it. We’re glad to hear the setup was smooth and that the app has been reliably supporting your loyalty program. It’s also great to know our support team could help resolve the early issues quickly, and that you’re already seeing positive results in customer retention. Your feedback means a lot to both our product and support teams, and it genuinely motivates us to keep improving the app and the overall experience. If there’s ever anything we can help with as you continue to grow your program, please don’t hesitate to reach out.
Jan. 18, 2026
I recently installed the Joy Loyalty app for my shop and ran into a small glitch. I contacted customer service, and Abby and the team resolved it incredibly quickly! Amazing customer service and a very easy app to work with. Highly recommended!
Jan. 15, 2026
Such a lovely experience! We've been able to earn more revenue by having this loyalty program, and their team has been so helpful with every single thing. Hana, Sonny, Alicia, and anyone else we've communicated with has responded to us in a super timely manner and always answers all of our questions!
Jan. 14, 2026
The app is pretty solid, but the customer support makes the whole experience even better. They are responsive and will always find a solution to your answer. Highly recommend!
Jan. 14, 2026
I’ve had an exceptional experience thus far with Joy Loyalty. They went above and beyond to help set up my loyalty program with their 24/7 support they make any adjustments and tweaks to your loyalty program instantly. When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. Daniel helped with onboarding and figuring out exactly what my loyalty program needs. Rosie has most recently helped me with my troubleshooting needs.
Thanks so much for sharing your experience with Joy Loyalty. We truly appreciate it. We’re really happy to hear that our 24/7 support and quick adjustments have helped you set up your loyalty program smoothly. It means a lot that you chose Joy over other options because of our customer service. We’ll be sure to pass your kind words along to Daniel and Rosie. They’ll be thrilled to know their support made a difference during your onboarding and troubleshooting. Thanks again for trusting Joy Loyalty. If you ever need anything as your program grows, our team is always here to help.
Jan. 14, 2026
Jan. 12, 2026
Hana was fantastic at sorting a small issue super quickly. Very impressed at the speed of support!
Jan. 12, 2026
The app is exactly what I have been looking for. I love the small, yet impactful features, such as the points wallet feature that allows customers to see how many points they can receive per purchase. Also the customer service team is amazing.
Jan. 12, 2026
Hana was very patient as we went thru with different test case scenarios of the apps behaviour. She was providing me all answers to various combinations and possiblites which I hadnt thought about especially notifcations. I was given an elaborate step by step test cases for multiple scenarios. I would say, he patience is her key to providing this awesome support. Great work both Hana and Avada
Jan. 11, 2026
Finally an app that lets me build a referral program without limitations, even on the free plan. I even received personal and incredibly dedicated support to get everything set up. A huge thank you to Rosie!
Jan. 9, 2026
Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D
Jan. 9, 2026
The app has many good features and can fit most eshop. CS (especially Hana) is really helpful on all our question and bugs fixing. I can get all support from them. Thank you so much.
Jan. 8, 2026
Jan. 6, 2026
Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program :)