Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,732
chart
#502
All reviews
Rating Breakdown
Review RSS Feed
Nov. 23, 2023
The customer care is so fast and respond to my problem so quick. Thanks Audrey
Nov. 22, 2023
Excelente servicio, muy atentos y solucionaron el problema con efectividad
Nov. 21, 2023
Dear Esther, I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated. Thank you, Wajma
Nov. 20, 2023
Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good
Nov. 19, 2023
The response was quick and the issue was resolved immediately. The app is sophisticated and easy to use as well. I give it 5 stars with high expectations for the future.
Nov. 17, 2023
5 stars to Joy's customer support. They answer questions very quick, and app interface is easy to use.
Nov. 16, 2023
CS Team responds immediately, Hana gave great help getting the app set up perfectly!
Nov. 15, 2023
Just moved from one of the other big loyalty programs because since they sold the support has been downhill and the system buggy - to the stage that I've got customers emailing me very upset as their points have disappeared and they think we are deleting them. If working with Joy Loyalty & Rewards is as good longterm as the onboarding I'll be with them for life! Thanks for your help guys.
Nov. 15, 2023
Thank you very much for Hannah's help. It helped me solve a lot of problems. This software is very simple to set up. I highly recommend it.
Nov. 14, 2023
La verdad que esta aplicacion me ha dejado maravillada y mas con la ayuda del equipo de soporte principalmente a Emily muchas gracias ahora mi tienda es espectacular y incrementa ventas.......
Nov. 12, 2023
Great customer service, super easy navigation and the free option does the trick!
Nov. 10, 2023
Ester helped me alot with my issues, she was so helpful and very good customer services
Nov. 9, 2023
Thank you to your awesome customer service representative, Jasmine. She fully understood my questions and assisted me flawlessly. Helpful and warm. thank you Again!
Nov. 9, 2023
I run 13 separate shopify stores and needed help setting up a complex loyalty scheme, Esther has been amazing!! The best online support I've received in a long time. We're now going to expand our loyalty program and use other apps they provide. Great service, thank you Esther!!
Nov. 8, 2023
Really easy to use with tons of options. I reached out to support, and Emily went above and beyond answering all my questions and helping me navigate the software! Very very helpful!!!
Nov. 7, 2023
Easy integration, fast respond from support team, and solved our issue very fast.
Nov. 6, 2023
Prakash, offers great customer support and is fast to respond. Looking forward to hearing back from him for requesting an extended trial period to managers to see how well this app works for our customers. Thanks again