All reviews

Rating Breakdown

  • 5
    95% (1,729 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2024

I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.

Store

Cantata

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Hana was terrific in helping us set up our loyalty program for our customers. Looking to see how this addition helps our stores conversion and customer loyalty retention

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

it was very responsive app after using other apps no reponsive like this app it was Lydia on support that guide me on everything 5 stars thankyou

Store

TrusJoy

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Great App & Support, we love Audrey!

Using app

25 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Thank you Hana, it was a pleasure working with you and the dev team, which solved my problem real quick and in a satisfying way! good to have you <3

Store

V24

Using app

About 2 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Jan. 23, 2024

hana is helpful and help me solve the problem immidiately

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Na enkele andere apps te hebben geprobeerd, kwam ik bij Joy terecht. De layout van de widget is mooi en helder, alsook de setup. Bedankt aan Hana om mij door het proces mee te sturen. Ze nam de tijd voor mijn vragen en zocht uit wat ik over het hoofd had gezien. Ik raad deze app aan!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Consiglio quest'app oltre alla bellezza soprattutto per l'assistenza che offre Liz Elisabeth e tutto il loro team sono molto d'aiuto. App bellissima ottima assistenza ha migliorato il mio sito

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Avada is by far the best in support and response time. The support feels like 24/7. Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

I love this the customer service is excellent and they are fast! so easy to use.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Esther was amazing. Extremely responsive team.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

It´s a great App for the Rewards Points. Lovely customer service, very professional. We have had Esther and Tony to resolve an issue and they were awesome and very fast to solve it. Thank you.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I am very satisfied with Esther's patient and efficient service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Super helpful support. I just installed the app, had a bunch of questions, and they took they time to help me get everything setup, and answered all my questions with clear instructions. Prakash was great support, thank you guys. Highly recommend this app. It's super clean, easy to navigate and use.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great support from the Avada team members Hana and Toby. You're the best.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Great app that is relatively easy to set up and use. The online chat feature is great if you have any questions. Audrey, in particular, has been super helpful with excellent advice and great response times. Highly recommend :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Hana is helping me sooo much Thanks !!!

Store

ABYSS

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Great customer support. Good free features.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 13, 2024

Very good app and Prakash from the support was awesome!

Using app

15 days

Total reviews

2

Average rating

5.0