Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,598
chart
#94
All reviews
Review RSS Feed
Dec. 30, 2024
Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good
Dec. 30, 2024
sonny helped me solving a design preference on the app and customer service is so fast and great.
Dec. 30, 2024
Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.
Hi icecreamsource, Thank you for your fantastic review! We're thrilled to hear Joy is delivering exactly what you need with its easy-to-use interface. It's great to know our direct-to-human support chat has been quick and helpful for you. We appreciate your continued trust in our app for nearly a year and look forward to supporting your loyalty program's ongoing success! Warm regards, The Joy Loyalty Team
Dec. 29, 2024
The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional
Dec. 28, 2024
The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!
Dec. 23, 2024
Really good app and Abby from their Customer Service team has been really amazing and helped me set it all up and answered all queries I had. Thank you!
Hi Sublimation Blanks UK, Thank you for your lovely review! We're delighted to hear you're enjoying Joy's features. I'll make sure Abby knows how much you appreciated her help with the setup and her answering all your questions. We value your continued trust in our app for about a year now and look forward to supporting your business in the UK! Warm regards, The Joy Loyalty Team
Dec. 23, 2024
Great Loyalty program for Shopify store. Allow multiple tiers and also allows me to import current customers into the program. Many functions and set up options. However it is not easiest to set up and you do need spend a few hours to set up, but thanks to customer service Damian, Jade, and Doris, they were able to help me set up in a few hours.
Hi veloToze, Thank you for your honest and thoughtful review! We appreciate you highlighting both Joy's strengths with multiple tiers and customer importing capabilities, as well as acknowledging the setup does require some time investment. I'll make sure Damian, Jade, and Doris know how much you valued their help in getting everything configured within just a few hours. We're excited to support your cycling accessories business as your loyalty program takes off! Warm regards, The Joy Loyalty Team
Dec. 22, 2024
I have just setup the app so I do not know how it functions yet. I did run into some setup issues and Hana immediately corrected the issue. great customer service.
Hi Great Land Bracelets, Thank you for your feedback! I'm glad Hana was able to immediately correct the setup issues you encountered. We understand that getting things working properly from the start is crucial, and we're committed to providing that level of support. We look forward to hearing how the app functions for your bracelet business as you continue to use it! Warm regards, The Joy Loyalty Team
Dec. 21, 2024
Die Kundenbetreuung ist einfach Super. Ich bekomme sofort Antworten und meine Probleme werden sofort gelöst. Ist wirklich eine Super APP, die ich wärmstens empfählen kann. Danke!
Dec. 20, 2024
Parkash fixed something for me today! He was great to work with. Thank you again!
Dec. 20, 2024
The support team is excellent, my questions and requests are always answered and handled quickly and efficiently. You guys are awesome, thank you!
Dec. 19, 2024
I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.
Hi Shayna Gibbons Keeley Boutique, Thank you for your wonderful feedback! We're thrilled to hear Joy is proving both effective for your clients and user-friendly for your boutique. It's great to know our support team has been responsive and helpful whenever you've needed assistance. We're committed to continuing this level of service as you grow your loyalty program! Warm regards, The Joy Loyalty Team
Dec. 18, 2024
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.
Hi Budget 4x4 Life, Thank you for your fantastic review! I'm delighted to hear Hana provided excellent support right from the start. We work hard to make Joy both feature-rich and affordable compared to competitors, while keeping it easy to use. We're excited to support your 4x4 community in Australia as you build your loyalty program! Warm regards, The Joy Loyalty Team
Dec. 17, 2024
SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs