All reviews

Rating Breakdown

  • 5
    95% (1,729 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Jan. 12, 2024

The app has only crashed on me once so far, but it is incredibly easy to navigate and set up and customer service with Jasmine was quick and great!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Really good and easy to use app - The customer service is excellent. I had couple tricky modifications and questions how to reach the ideal outcome for our website. Together with customer service and developers, we managed to find solutions to all of my questions. The explanations and walkthoughs were really easy to understand. I recommend the app highly!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

All the features are great! My guests will love them! What makes it a really amazing app is Hana with customer support! She took care of everything for me! Even the things I didn't know I needed!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

J'utilise cette application pour un supermarché en ligne et je la trouve complète. Le SAV est vraiment très réactif et répond à toutes nos questions. Merci Hallyfe et Esther ! Je lance mon site et je vais voir si les clients adhèrent à ce programme de fidélité.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

I had some issues setting up and Esther was very kind and helpful, she stayed with me until everything was fixed. Awesome customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Sweet customer service, thank you Liz. Glad I found this app. I installed multiple and this one has exactly what I was looking for! I'm happy : )

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 5, 2024

Good application

Store

bateeq

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

great app and great support stuff from Sunny and Tony thanks

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Hana is awesome, quick & efficient!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Abby did a good job helping me with my questions. I'm juste starting with Joy Loyalty & reward and so far I am satisfied.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Great app & lightning-fast responsive support. I needed a hyperlink in my header to trigger the app widget and Hana & Toby did it within 10 minutes. I'm really impressed :)

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Durante lo que he probado se siente muy bien y facil de usar

Using app

1 day

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 29, 2023

Fantastic app - really good customer service which is available during working hours with quick response times. I tried many different loyalty programs - this one seemed to have the most features for the money.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Amazing customer support from Audrey. Two minutes after talking, problem was solved. Looking forward to moving forward with the App.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

The service is exceptionally good, the app works well, and I'm glad I came across this plugin. Jasmine was a great partner and helped me out a lot.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Prakash was a great help in enabling and setting up this new rewards program to my website.. although I'm still learning how this works, I cannot give a review on the apps itself. Stay Tuned!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0