All reviews

Rating Breakdown

  • 5
    95% (1,446 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,494)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2024

Hana was great!! got me all set up and everything woking. looking forward to trying the app now :) 10/10

Using app

37 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for the awesome review! 🌟 We're thrilled to hear Hana got you all set up smoothly. We can’t wait for you to dive into the app and see everything it has to offer. If you ever have any questions, just reach out—our team is here to help! 😊 Enjoy using the app!

5 / 5 Share

Oct. 26, 2024

Absolutely thrilled with the support Audrey and Hana provided for our Loyalty Point page setup! They were incredibly responsive and patient, even when I struggled with adding the blocks. Audrey jumped in right away, added the necessary elements, and was so kind throughout the process. The app itself is fantastic and so easy to use. And as it turned out, I needed some extra help later on (of course!). Audrey and Hana didn’t miss a beat—they were quick, accommodating, and went above and beyond with some custom coding to make sure the widget functioned perfectly on my page. I can't thank them enough for their exceptional support!

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the Joy App and that you found it easy to customize for your brand. Audrey will be so glad to know that her assistance made such a positive impact on your experience. We appreciate your recommendation and are committed to providing affordable solutions for small businesses like yours. If you ever need anything else, don’t hesitate to reach out!

5 / 5 Share

Oct. 24, 2024

I'm very happy with the Joy App so far, I could customise it to suit my brand which I love. Audrey was so helpful and kind and appreciate her super fast assistance, I don't think I've had any help as fast as this before. I highly recommend the Joy app, and one last thing it is a lot more affordable for small start out businesses like mine than other apps.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted to hear that you're enjoying the Joy app and that the customization options are helping you bring out your brand’s personality. It’s wonderful to know Audrey’s assistance made such a positive impression; we’ll be sure to pass along your kind words! We’re thrilled to support growing businesses like yours with affordable options, and we’re here anytime you need us. Thank you again for recommending Joy – wishing you continued success! 🎉

5 / 5 Share

Oct. 24, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! If you ever have any questions or need assistance, feel free to reach out. We appreciate your support!

5 / 5 Share

Oct. 23, 2024

We recently started using the Joy loyalty app for our business, and the experience has been fantastic! The app is incredibly user-friendly, making it easy for our customers to engage with our loyalty program, track their rewards, and stay connected with us. Since implementing Joy, we've seen a noticeable increase in customer retention and overall satisfaction. A special shoutout to Hana, who was instrumental in helping us set up the app. She was not only knowledgeable but also extremely patient and responsive throughout the entire process. Hana made sure everything was tailored to meet our needs, and her support has been invaluable. If you’re looking for a reliable loyalty app with exceptional customer service, I highly recommend Joy!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that Joy has made such a positive impact on your business and that your customers are enjoying the loyalty program. It's fantastic that you've seen increased retention and satisfaction – that's exactly what we strive for! We'll make sure to pass along your kind words to Hana; she’ll be delighted to know she made a difference in setting you up for success. If there's anything more we can do to support your journey with Joy, just let us know. Thanks again for recommending us! 😊

5 / 5 Share

Oct. 23, 2024

Great features. Prompt response, friendly and knowledgeable support. Special thanks to Hana.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the features and that our support team, especially Hana, could assist you promptly and effectively. We’re here anytime you need further help—thanks for being part of our community!

5 / 5 Share

Oct. 22, 2024

We are launching loyalty for our store and website. I've used their chat feature a handful of times during pre-launch and their support and technical team has always been accessible and very helpful. We ended up having an onboarding call with Nolan, and Jade ended up helping polish us up to be launch ready. Great experience all around!

Using app

About 1 month

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for sharing your experience! We're delighted to hear that our support and technical teams were able to assist you effectively during your pre-launch. It’s fantastic that Nolan and Jade were able to help ensure you were fully prepared for your loyalty program launch. We're excited to see your loyalty program in action and look forward to continuing to support your success!

5 / 5 Share

Oct. 21, 2024

functions are great for store, and the their assistance is helpful to set up my loyalty program

Store

RANVOO

Using app

10 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words! We're thrilled to hear that you're finding the functions useful for your store, and that our team was able to assist you with setting up your loyalty program. If you need further help or have any questions, feel free to reach out anytime!

5 / 5 Share

Oct. 20, 2024

Great service and help from Hana :)

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Hana provided great service and support. If you ever need further assistance, don't hesitate to reach out—we’re here to help!

5 / 5 Share

Oct. 18, 2024

App is great and has most of the feature but its pricy. Btw thanks hana for customer support

Store

Warsan

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad to hear you find the app’s features useful, and we truly appreciate your shout-out to Hana for her support. We understand that pricing is an important consideration, and we’ll keep your thoughts in mind as we continue to improve the app and offer value. If there’s anything else we can assist you with, feel free to reach out!

5 / 5 Share

Oct. 16, 2024

Support team and Dev Team are very helpful! Especially Sonny, Jade, Audrey many other members from support team. Thank you! One of the the easiest add-on apps that we have used.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that our support and development teams, especially Sonny, Jade, and Audrey, were able to assist you effectively. It's wonderful to know that you found our app easy to use. We appreciate your feedback and are always here to help! If you have any further questions or need assistance, feel free to reach out. Thank you for choosing us!

5 / 5 Share

Oct. 16, 2024

I’m impressed by Joy Rewards for their exceptional support and great feature list. I dealt with Sonny, Emily, Alyssa, Kevin, Tracy and Hana all people who were incredibly responsive, knowledgeable, and resolved issues promptly not to mention I didn't have to go thru the pain of explaining my issue again and again. (JOY they need a raise). The range of features they offer is both comprehensive and user-friendly. Highly recommend them for outstanding service and support!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our support team, including Sonny, Emily, Alyssa, Kevin, Tracy, and Hana. We strive to provide prompt and knowledgeable assistance, and it's great to know that we met your expectations without the hassle of repeating your issues. We're also glad you find our features comprehensive and user-friendly. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words!

5 / 5 Share

Oct. 15, 2024

I have yet to utilize this app to it's full capabilities but the support upon setup was completely handled for me by Hana. She did a great job walking me through the process and performing most of the setup tasks herself. This app has a lot of clever features that I am excited to add to our new site.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that Hana provided excellent support during your setup process. It's great that you're excited about the app's features, and we can't wait to see how you utilize them on your new site. If you have any questions or need assistance as you explore the app further, don't hesitate to reach out. Happy exploring!

5 / 5 Share

Oct. 15, 2024

Store

IVRAH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means a lot to us, and we're here to help if you need anything else. Enjoy using our app!

5 / 5 Share

Oct. 14, 2024

Technical support and customer service at Joy are great - quick response time and friendly staff! Sonny helped me to manage the widgets and theme settings quickly! We are happy to have chosen Joy!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our technical support and customer service. It's fantastic to know that Sonny was able to assist you with managing the widgets and theme settings efficiently. Your satisfaction is our priority, and we’re thrilled that you chose Joy! If you have any more questions or need further assistance, feel free to reach out. Enjoy using the app!

5 / 5 Share

Oct. 14, 2024

i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!

5 / 5 Share

Oct. 13, 2024

Hana is so professinoal, she basically solved my problem in no time at all, thanks a lot!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that Hana was able to resolve your issue quickly and professionally. We strive to provide excellent support, and it's wonderful to know that you had a positive experience. If you need any more assistance in the future, feel free to reach out. Thanks again!

5 / 5 Share

Oct. 10, 2024

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro plan. It's great to know you found their assistance responsive and helpful. Your feedback is invaluable, and we're glad to be a part of your e-commerce journey. If you have any more questions or need further assistance, feel free to reach out anytime!

5 / 5 Share

Oct. 10, 2024

Always great support and our customers love it. Thanks!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're delighted to hear that you and your customers are enjoying our service. Providing great support is our priority, and we appreciate your continued trust in us. If you need any assistance or have further questions, don’t hesitate to reach out. Thanks again!

5 / 5 Share

Oct. 10, 2024

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction is our priority, and we appreciate your support! If you need anything else, feel free to reach out anytime.