Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,526
chart
#155
All reviews
Oct. 9, 2024
Great customer service, Hana was very helpful and resolved my issue within minutes :)
Thank you for your kind words! We're thrilled to hear that Hana was able to help and resolve your issue so quickly. If you need any more assistance in the future, feel free to reach out. We're always happy to help! 😊
Oct. 8, 2024
Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)
Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)
Oct. 7, 2024
Great app, lots of features and customizations to choose from. We were confused about a few things, but contacting support was quick, and Audrey was very patient and helpful, going above and beyond to resolve our concerns. We're still on the free plan, but will definitely upgrade to unlock even more features!
Thank you so much for your kind review! We're thrilled to hear that you're enjoying the app's features and customizations. It's great to know that Audrey provided the support you needed and helped clarify any confusion. We’re excited to hear that you’re considering upgrading, and we’re here to assist you every step of the way as you unlock more features. If you have any further questions, feel free to reach out again!
Oct. 7, 2024
I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!
Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!
Oct. 7, 2024
Very nice, high cost performance, good service
Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!
Oct. 6, 2024
very good emily
Thank you for the great feedback! We’re happy to hear that Emily provided excellent support. If you have any questions or need further assistance, don’t hesitate to reach out!
Oct. 5, 2024
Just started using the loyalty program after testing multiple others. Great value and fantastic support and onboarding help from Hana and Anivia. :)
Thank you so much for your wonderful review! We’re thrilled that you chose our loyalty program after testing others and found great value in it. It's fantastic to hear that Hana and Anivia provided you with excellent support and onboarding assistance. If you need any further help as you continue using the program, don’t hesitate to reach out—we’re always here for you! Best regards,
Oct. 4, 2024
Provides incredibly enthusiastic support and is user-friendly and applicable
Thank you for the fantastic review! We’re so glad to hear that you found our support enthusiastic and that you’re enjoying the user-friendly and applicable features of our app. We always strive to make things as smooth as possible for our users! If you ever need further assistance, don’t hesitate to reach out. We're here to help!
Oct. 3, 2024
very helpful support team from Abby and Andrew
Thank you so much for your kind words! We're delighted to hear that Abby and Andrew provided you with helpful support. Our team is always here to assist you whenever you need it. If you have any further questions or need assistance, feel free to reach out!
Oct. 3, 2024
비용이 합리적이며 제가 찾던 기능이 모두 있는 유일한 서비스였습니다. 이제 세팅해서 잘 모르겠지만 좀 더 써보고 리뷰를 남기고자 합니다. Thanks to Emily.
소중한 리뷰와 긍정적인 피드백 감사합니다! 저희 서비스가 찾으시는 기능을 제공하고, 합리적인 비용으로 만족해주셔서 기쁩니다. Emily가 도움을 드린 점도 매우 기쁘게 생각합니다. 세팅에 대해서는 언제든지 궁금한 점이 있으면 연락 주시면 기꺼이 도와드리겠습니다. 앞으로도 서비스를 더 사용해보시고, 추가적인 리뷰도 기대하겠습니다! 감사합니다,
Oct. 2, 2024
Today, I installed two apps from Avada i.e. Air and Joy. Thanks to the excellent support received from HANA. DEEPA
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you’ve had a great experience with both the Air and Joy apps, and that Hana was able to provide excellent support. If you need any further assistance or have any questions, feel free to reach out. We’re here to help!
Oct. 1, 2024
Hana was FANTASTIC! There was no way that I would have been able to configure everything that she was able to do in 10 minutes! Very knowledgable and communicative! Great app
Thank you so much for your kind words! We're thrilled to hear that Hana was able to assist you so efficiently. Our team strives to provide the best support possible, and it's wonderful to know that you had a great experience. If you need any further help, don't hesitate to reach out. We're here for you! 😊
Sept. 30, 2024
La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)
Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!
Sept. 30, 2024
It was a great experience! Hana was incredibly helpful in getting our company seamlessly integrated with the app.
Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that Hana was incredibly helpful in ensuring a seamless integration for your company. If you need any further assistance, feel free to reach out. We’re always here to help!
Sept. 30, 2024
Apart from being user friendly and just the right options you need for a great loyalty and rewards program, the support team is rock solid. Audrey was the most kind, patient and willing to help person. She made all the heavy lifting for me, configuring one setting I needed help with. From all apps I have gone through, this is one of the top of my list.
app user-friendly and that it offers the right options for a great loyalty and rewards program. It's also fantastic to know that Audrey provided exceptional support, showing kindness, patience, and willingness to assist with your configuration needs. Your feedback truly means a lot to us, and we’re honored to be one of your top app choices! If you need further assistance, feel free to reach out anytime—we’re here to help.
Sept. 30, 2024
HANNA PROVIDED GREAT SUPPORT
Thank you for your kind words! We're pleased to hear that Hanna provided great support and made your experience a positive one. If you need any further assistance, feel free to reach out. We’re always happy to help!
Sept. 29, 2024
Hana was amazing and quick at answering my questions. Helped me get everything set up within minutes. Great support!
Thank you for your wonderful review! We're delighted to hear that Hana was amazing and quick in answering your questions, helping you get everything set up in no time. We take pride in providing great support, and it’s great to know we met your expectations! If you need further assistance, feel free to reach out anytime.
April 3, 2025
Support (Liz) was fast and answered all questions, thank you for that.
Thank you for your review! We're happy to hear that you find the app helpful and that Tiana was able to assist you quickly. We appreciate your feedback regarding the German translation and will continue to improve it for a better experience. If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Sept. 29, 2024
very good , thank you Tiana for help!!
Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience. If you need any further help, don't hesitate to reach out. We're here for you!