Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,598
chart
#94
All reviews
Review RSS Feed
Dec. 5, 2024
I have never experienced such exceptional customer service before. I’m not very tech-savvy, but a wonderful girl named Hana helped me resolve every issue and answered all my questions. With this level of dedication, I truly believe this app deserves to be ranked number one in Rewards & Loyalty Programs. Thank you so much!
Dec. 4, 2024
We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!
Hi MISMO.BG, Thank you for your feedback! I'm so glad Abby and Raymond were able to quickly resolve the widget popup issue with your header. We really appreciate your patience and your continued trust in Joy for nearly two years. We're committed to maintaining the level of service you've come to expect from us! Warm regards, The Joy Loyalty Team
Dec. 4, 2024
Super app et super support client ! toujours là pour nous aider en cas de besoin, merci !
Dec. 2, 2024
Justy moved from another loyalty scheme. So far so good. Just working my way through integration and at the moment everything is looking great. Super helpful and responsive customer service. Hana has been great in helping me implement some of the more technical aspects. Everything was set up and working in minutes
Hi Barefoot Junkie, Thank you for your kind review! I'm thrilled to hear your transition from another loyalty scheme is going smoothly. It's great that Hana was able to help you implement those more technical aspects so quickly. Getting everything set up and working in minutes is exactly what we aim for! We're excited to be supporting your journey with Joy and look forward to seeing your loyalty program grow in the UK. Warm regards, The Joy Loyalty Team
Dec. 1, 2024
Enjoyed the functionality and depth of the features. I was able to set up my coffee club membership tiers and add start up points, bonus points and discounts for each tier. I was also able to customize member widget based on the tier. I totally loved the loyalty page that you can set up on the website , looks amazing. Excellent customer support by Alyssa, Jasmine and other support team! Amazing tech support by Nolan with in depth knowledge of the various aspects of the app and rewards program. Looking forward to reaping full benefits of the program and the app. Thank you Joy rewards and Loyalty program.
Hi Fresh Brew Cafe, Thank you for such a detailed and enthusiastic review! We're thrilled you're enjoying Joy's depth of features for your coffee club membership tiers. It's fantastic that you were able to customize everything from startup points to member widgets based on tier levels. I'll make sure Alyssa, Jasmine, and especially Nolan know how much you appreciated their excellent support and technical expertise. We can't wait to see the full benefits this brings to your cafe's loyalty program! Warm regards, The Joy Loyalty Team
Nov. 30, 2024
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!
Nov. 30, 2024
Fast and great customer service! Jasmine helps me to solve the issue right away
Nov. 29, 2024
This is such a versatile app with many features and easy customisation. Their support is amazing as well.
Hi Myer Street Fashion, Thank you for your wonderful review! We're thrilled you're enjoying Joy's versatility and easy customization options. It's great to hear our support team has been amazing throughout your experience. We appreciate your continued trust in our app for over a year now and look forward to supporting your fashion business in Australia! Warm regards, The Joy Loyalty Team
Nov. 27, 2024
Damian was sweet and helpful answering questions and walking us through set up
Nov. 26, 2024
What a great support, thank you very much Hana for the support. I really appreciate it?
Nov. 26, 2024
Je suis très satisfaite. Très bonne réactivité dans la minute quand je leur ai demandé de m'aider. La dame a eu la gentillesse de terminer la configuration de l'application. Je recommande. Très jolie application. Audrey
Nov. 25, 2024
I have received wonderful service from Damian and find it very easy to communicate the issues I have setting up the loyalty programme. Damian is very helpful and friendly. :-)
Nov. 25, 2024
Amazing APP and amazing support!! Thak you Hana for helping me with the settings!!
Nov. 25, 2024
I totally LOVE Joy Rewards & Loyalty Program!!! It has all the features and integrations with other apps that I want. The customer support are really proactive (Audrey and Doris did a fantastic job helping me setting up the app). So far I don't have any complaints, and will definitely continue using Joy as my default solution for rewards and loyalty feature.
Nov. 25, 2025
So far so good! Little bit of a learning curve, but the support team has been absolutely wonderful. Hana has been wonderful help – small issue I had preventing my customers earning points for reviews, but she was able to help troubleshoot in under 5 minutes. Great work!