Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals
Rating
4.9
Feedback
1,692
Reviews
Chart
#309
Shopify

All reviews

5 / 5 Share
March 10, 2025

Good functionality even on the free version. The customer service and tech support is very good. Abby was really helpful and managed to sort out the issue in a timely manner.

Store Using app Total reviews Average rating
The Life Cycle Design 15 days 1 5.0
Developer Reply

Hi The Life Cycle Design, Thank you for your kind review! We're glad you're finding value in our free version's functionality. I'll make sure Abby knows how much you appreciated her timely help resolving your issue. We're committed to providing this level of support as you explore Joy's capabilities for your UK business! Warm regards, The Joy Loyalty Team

5 / 5 Share
March 10, 2025

Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.

Store Using app Total reviews Average rating
eCook 7 months 3 5.0
Developer Reply

Hi eCook, Thank you for your wonderful review! We're delighted you're finding Joy to be such a complete loyalty solution. I'll make sure Damian knows how much you appreciated his perfect solution for your store's needs. We're committed to supporting merchants worldwide, and it's great to have you as part of our Joy family in Chile! Warm regards, The Joy Loyalty Team

5 / 5 Share
March 7, 2025

I had a couple questions for the Joy team about the app. I was chatting with Audrey and she answered all of my questions, fast. Audrey even helped me with customized and setup all the features I asked for to get my rewards program started for my company. I do not do reviews very often when I do, its for good reason. I highly recommend this app because of the ease of use and the staff. Thank you Audrey!!! A+ service.

Store Using app Total reviews Average rating
K36 Apparel 16 days 1 5.0
Developer Reply

Hi K36 Apparel, Thank you for taking the time to write such a thoughtful review! It means even more knowing you don't often leave feedback. I'll make sure Audrey knows how much you appreciated her fast responses and personalized help with your rewards program setup. We're committed to making loyalty programs both powerful and easy to use, and we're thrilled to be supporting your apparel business from the start! Warm regards, The Joy Loyalty Team

5 / 5 Share
March 7, 2025

Very easy to use. Tech support is great. Thank you Sonny & Jasmine

Store Using app Total reviews Average rating
Cloud 9 Paducah Over 1 year 1 5.0
5 / 5 Share
March 6, 2025

Hana was super helpful helping me try to figure out an issue I was having. Issue is now resolved. Awesome help.

Store Using app Total reviews Average rating
VGMX Over 1 year 4 5.0
Developer Reply

Hi VGMX, Thanks so much for your kind words! I'm thrilled to hear Hana was able to help resolve your issue quickly. I'll be sure to pass along your appreciation to her. We're always here if you need anything else with your loyalty program! Warm regards, The Joy Loyalty Team

5 / 5 Share
March 4, 2025

Hana a été parfaite, d'une aide précieuse, le tchat est très réactif, je recommande vivement

Store Using app Total reviews Average rating
Perles à croquer 7 months 3 5.0
5 / 5 Share
March 3, 2025

Looks good so far. Customer service is on point and fast. Looking forward to growing my brand with this app. Jade was helpful

Store Using app Total reviews Average rating
Royal Blossom Company About 2 hours 1 5.0
5 / 5 Share
March 3, 2025

The store has been using Joy Rewards and recently upgraded, Very nice APP, Audrey was amazing.

Store Using app Total reviews Average rating
flashlightgo Over 1 year 4 5.0
Developer Reply

Hi flashlightgo, Thank you for your kind review! We're thrilled to hear you're enjoying Joy Rewards after your recent upgrade. I'll make sure Audrey knows her support was appreciated. We value your continued trust in our app for over a year now and look forward to supporting your business in Hong Kong! Warm regards, The Joy Loyalty Team

5 / 5 Share
March 1, 2025

Hana really did very well!

Store Using app Total reviews Average rating
Michu Australia Over 2 years 2 5.0
5 / 5 Share
Feb. 27, 2025

Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars! Thank you so much!

Store Using app Total reviews Average rating
Moo and Mai 2 days 4 5.0
Developer Reply

Hi Moo and Mai, Thank you for such a wonderful review! I'm thrilled to hear our team has made your setup experience quick and smooth. I'll make sure Hana, Jasmine, Sonny, Doris, and Nicole all know they're "stars" in your eyes! We're committed to going above and beyond for all our merchants, and we're excited to support your loyalty journey in the UK from these early days. We're here whenever you need us! Warm regards, The Joy Loyalty Team

5 / 5 Share
Feb. 26, 2025

Hana helped me with all my questions in terms of which plan provides the features I were looking for such as tier memberships with different multiplier earn and redemption rates. Definitely a good app and great customer service.

Store Using app Total reviews Average rating
Ascending Lifters 35 minutes 8 5.0
5 / 5 Share
Feb. 25, 2025

Hana was very helpful and solved my issue quickly and easily.

Store Using app Total reviews Average rating
Boise Bees & Blossoms LLC Over 1 year 2 5.0
5 / 5 Share
Feb. 20, 2025

good app - best support -> Hana

Store Using app Total reviews Average rating
Schokobote.de About 1 hour 3 5.0
5 / 5 Share
Feb. 17, 2025

Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)

Store Using app Total reviews Average rating
Sleekify 6 months 2 4.5
5 / 5 Share
Feb. 17, 2025

Hana was super quick and efficient! She sorted things out for me immediately. Thank you :)

Store Using app Total reviews Average rating
YOUGLO About 1 month 3 5.0
5 / 5 Share
Feb. 15, 2025

excellent support, sonny helped with a slight issue i was having it was fixed immediately

Store Using app Total reviews Average rating
Fogfathers About 1 year 5 5.0
5 / 5 Share
Feb. 15, 2025

Fast response from Haha. thank you Haha

Store Using app Total reviews Average rating
Smart Living Gallery 6 months 1 5.0
5 / 5 Share
Feb. 14, 2025

Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time. The app is easy to use en flexibel enough to implement all idea's you have about Loyalty. Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.

Store Using app Total reviews Average rating
SE - tabletennisstore.eu About 3 hours 3 5.0
Developer Reply

Hi SE - tabletennisstore.eu, Thank you for your kind review! I'm thrilled to hear Alyssa was able to provide all the answers and even help with some coding while our technical team wasn't available. It's great that you're finding Joy easy to use and flexible for implementing your loyalty ideas. As your table tennis store grows, those additional features will be there waiting for you! We're excited to support your business right from these early hours with Joy. Warm regards, The Joy Loyalty Team

5 / 5 Share
Feb. 14, 2025

I love an App that has chat support and they are not only 1) responsive and 2) actually help with your questions or needs. I just downloaded Joy and I had a couple setup questions/clarifications and Prakash was on in a couple minutes and walked me through all my needs. I went from a "maybe I'll keep looking at other solutions" to "I'm sticking with Joy" in one chat session. Very extensive setup guide and very helpful support make this a no-brainer!

Store Using app Total reviews Average rating
Iron Joc Apparel About 1 hour 4 5.0
5 / 5 Share
Feb. 12, 2025

So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!

Store Using app Total reviews Average rating
Developer Reply

Hi Sweet Pea Plant-Based Kitchen, Thanks for your positive feedback! I'm delighted to hear our live chat support has been helpful. I'll make sure Audrey knows how much you appreciated her quick assistance with adding the referral block to your landing page. We're here to help your plant-based kitchen reward your customers effectively! Warm regards, The Joy Loyalty Team

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