Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,641
chart
#83
All reviews
Review RSS Feed
Dec. 12, 2024
Our customers love the simplicity of the reward program. Easy to understand and easy to use!! :)
Dec. 11, 2024
This is a great app! My customers love it and it has brought me in quite a bit of sales so it's a win win! I love when I can make my customers happy and Joy does that. Also, I reached out to support today and Audrey was so very helpful and made sure everything was just right. She also had an awesome personality and felt more like a friendly chat than a boring professional one. 10 stars for Audrey! And Joy!
Hi Fallopian Tube Formula, Thank you for your wonderful review! We're thrilled to hear Joy is creating that perfect win-win by making your customers happy while driving sales. I'll make sure Audrey knows how much you appreciated her friendly, helpful approach - those "10 stars" will definitely make her day! We love providing support that feels more like chatting with a friend than a formal interaction. Thanks for being with us for 4 months! Warm regards, The Joy Loyalty Team
Dec. 11, 2024
App is miles better than any app out there and the support by Hana is amazing!
Dec. 10, 2024
Hana was so great! She helped me edit the layout and format of my page in the theme editor, reached out to the devs for me and was communicative throughout the whole process. Answered all of my questions and was so helpful the whole time.
Dec. 9, 2024
Prakash Is a LIFESAVER and I cannot wait to grow my business with the help of JOY! (:
Dec. 9, 2024
We migrated from other app ,and found out that the function provided by joy is Comprehensive and easy to use. The customer service is friendly and helpful, their instructions are clear. Shout out for Audrey and Hana, both of you did a great job !
Dec. 8, 2024
Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.
Hi Feliks Skincare, Thank you for your lovely review! We're delighted to hear you're finding great value in our free plan as you get your business started. I'll make sure Audrey knows how much you appreciated her quick help with your widget configuration. We're committed to supporting businesses at every stage of growth, and we're excited to be part of your skincare journey in Australia! Warm regards, The Joy Loyalty Team
Dec. 7, 2024
By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.
Hi DR. HOODOO®, Thank you for such a fantastic review! We're thrilled to hear you find Joy to be the most reliable and user-friendly rewards program on Shopify. I'll make sure Jasmine knows how much you appreciated her quick help with adding that missing feature. Providing responsive support and great value is exactly what we aim for, and we're excited to continue supporting your business as your loyalty program grows! Warm regards, The Joy Loyalty Team
Dec. 5, 2024
Joy is an awesome program. Sonny helped me when I had questions and concerns.
Dec. 5, 2024
I have never experienced such exceptional customer service before. I’m not very tech-savvy, but a wonderful girl named Hana helped me resolve every issue and answered all my questions. With this level of dedication, I truly believe this app deserves to be ranked number one in Rewards & Loyalty Programs. Thank you so much!
Dec. 4, 2024
We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!
Hi MISMO.BG, Thank you for your feedback! I'm so glad Abby and Raymond were able to quickly resolve the widget popup issue with your header. We really appreciate your patience and your continued trust in Joy for nearly two years. We're committed to maintaining the level of service you've come to expect from us! Warm regards, The Joy Loyalty Team
Dec. 4, 2024
Super app et super support client ! toujours là pour nous aider en cas de besoin, merci !
Dec. 2, 2024
Justy moved from another loyalty scheme. So far so good. Just working my way through integration and at the moment everything is looking great. Super helpful and responsive customer service. Hana has been great in helping me implement some of the more technical aspects. Everything was set up and working in minutes
Hi Barefoot Junkie, Thank you for your kind review! I'm thrilled to hear your transition from another loyalty scheme is going smoothly. It's great that Hana was able to help you implement those more technical aspects so quickly. Getting everything set up and working in minutes is exactly what we aim for! We're excited to be supporting your journey with Joy and look forward to seeing your loyalty program grow in the UK. Warm regards, The Joy Loyalty Team