Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,532
chart
#159
All reviews
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Aug. 8, 2024
It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
Aug. 7, 2024
Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry
July 31, 2024
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
July 29, 2024
Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.
July 29, 2024
I am extremely impressed with the support staff at Joy Loyalty (Avada.) Audrey and Anivia were both exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!
July 28, 2024
I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!
Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support. Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need. Thanks again for your kind words!
July 26, 2024
Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!
July 24, 2024
Tiana helped me a lot and were very kind. The app also successfully increased orders.
July 24, 2024
Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
July 23, 2024
No complaints, works well. Hana was very helpful in assisting me with customization.
July 23, 2024
Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.
July 22, 2024
Such great customer service! Penelope was excellent with addressing my concerns. Thank you!
July 22, 2024
very helpful staff members specifically hana and anvia. They helped with my issue in just a couple of minutes
July 22, 2024
I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.
July 17, 2024
A Huge Thank You to Tiana of the Joy Loyalty Program! Right from the beginning, their level of professionalism was outstanding. They listened carefully, understood my needs patiently, and most importantly, grasped what I aimed to achieve. My situation was quite complicated and took some time to resolve. However, Tiana and William handled everything with utmost patience and never showed any signs of frustration. Their dedication and support were truly remarkable. I'm incredibly grateful for their exceptional service and assistance.
July 16, 2024
Kevin did a fantastic job helping us after installing and testing Joy. We were able to perform a quick reset with Kevin's help, so our shop can go live soon! Thank you Kevin!!!