Joy Loyalty Program & Rewards

I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.

Fantastic customer service. I would give 5 stars, but there are a few little functional things I would love to have that are not quite there yet.

the support is great! really quick and nice. the design is pretty limited but very approchable. thanks

This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.

This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.

Werk goed. Gemakkelijk te integreren met shopify en goede hulp. Zeker een aanrader. En leuk voor de klanten

Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time. The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.

yes its good app, i am still using it and the team helped set it up. Hanna checked all the settings and confirmed set up

Helpful Liz. Response fast and get enquiries done immediately. But for the app, when I use my mobile to update, the loading is abit slow

Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

Emily w/ tech support was really helpful today deciphering an error message for me. Prompt, courteous and effective help!