Joy: Rewards & Loyalty Program

Jan. 17, 2023

Helpful Liz. Response fast and get enquiries done immediately. But for the app, when I use my mobile to update, the loading is abit slow

Dec. 13, 2022

My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.

Nov. 6, 2022

I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!

Oct. 20, 2022

Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)

Sept. 26, 2022

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

Aug. 25, 2022

I have just started using the app and was running into some user errors. Abby from customer service took care of everything I needed in such a fast fashion. So far I really enjoy the app and it seems to work well with my store. Definitely recommend if your just starting out or have been doing this for a while.

Aug. 9, 2022

Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!

Aug. 8, 2022

they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect

Aug. 8, 2022

I'm about to start using the Rewards program and I have got nice support from Hana, she is a great person.

July 29, 2022

I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.

July 10, 2022

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

June 20, 2022

Will give it 5 stars when it has a reward system for reviews up! So far the app is good. Good support from Hana as well.

June 16, 2022

I have only just downloaded the Joy app onto my website. It's an easy app so far! It has all the features I was looking for! Prompt customer service!

May 30, 2022

Fantastic app support from Candace. Instant assistance and she solved my questions professionally. Highly recommended.

May 27, 2022

I like this app and has good features to boost our sales. All setups are very easy, and the customer service I got from their Agent 'Jasmine' offered me a fantastic service when setting up. Overall Great Deal

March 25, 2023

Emily w/ tech support was really helpful today deciphering an error message for me. Prompt, courteous and effective help!

Aug. 19, 2021

Application facile à paramétrer. Le support est excellent et très réactif. La 5ème étoiles est manquante parce que l’intégration du nombre de points sur le menu de navigation ou bien sur la page compte client n’est pas trés esthétique.