Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
2,023
chart
#460
All reviews
Rating Breakdown
Review RSS Feed
March 4, 2025
Super application, facile à utiliser avec une prise en main rapide. Un support également très réactif, merci à Sonny pour son aide !
March 3, 2025
Looks good so far. Customer service is on point and fast. Looking forward to growing my brand with this app. Jade was helpful
March 3, 2025
The store has been using Joy Rewards and recently upgraded, Very nice APP, Audrey was amazing.
Hi flashlightgo, Thank you for your kind review! We're thrilled to hear you're enjoying Joy Rewards after your recent upgrade. I'll make sure Audrey knows her support was appreciated. We value your continued trust in our app for over a year now and look forward to supporting your business in Hong Kong! Warm regards, The Joy Loyalty Team
Feb. 27, 2025
Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars! Thank you so much!
Hi Moo and Mai, Thank you for such a wonderful review! I'm thrilled to hear our team has made your setup experience quick and smooth. I'll make sure Hana, Jasmine, Sonny, Doris, and Nicole all know they're "stars" in your eyes! We're committed to going above and beyond for all our merchants, and we're excited to support your loyalty journey in the UK from these early days. We're here whenever you need us! Warm regards, The Joy Loyalty Team
Feb. 26, 2025
Hana helped me with all my questions in terms of which plan provides the features I were looking for such as tier memberships with different multiplier earn and redemption rates. Definitely a good app and great customer service.
Feb. 24, 2025
The customer service is outstanding, they respond quickly and fixed my problem quick as well. I spoke to Hana and she was nice and solved my problem quickly. Definitely recommend.
Hi Transcend Clothing, Thank you for your wonderful review! I'm thrilled to hear Hana provided such outstanding support and was able to solve your problem quickly. We're committed to responsive assistance, especially during those critical early hours with a new app. We're excited to be supporting your clothing business in Australia as you build your loyalty program! Warm regards, The Joy Loyalty Team
Feb. 22, 2025
⭐️⭐️⭐️⭐️⭐️ Service au top ! Un grand merci à Abby et Anivia pour leur aide rapide et efficace ! Mon problème a été réglé exactement comme je le voulais. Support réactif et professionnel, je recommande à 100 % ! ✨
Feb. 19, 2025
We're loving the Joy app and can't wait for our customers to start earning points. It's super easy to set up and very modern compared to other apps we have tested. We got help form Alyssa today, and she was able to fix our issues quickly without troubles.
Hi Yoga Junkies, Thank you for the awesome feedback! We're delighted you're loving Joy's modern approach to loyalty. I'll make sure Alyssa knows how much you appreciated her quick support. We're excited to see your customers start earning points and engaging with your program. Thanks for choosing Joy to reward your yoga community in Austria! Warm regards, The Joy Loyalty Team
Feb. 17, 2025
Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)
Feb. 17, 2025
Hana was super quick and efficient! She sorted things out for me immediately. Thank you :)
Feb. 15, 2025
excellent support, sonny helped with a slight issue i was having it was fixed immediately
Feb. 14, 2025
Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time. The app is easy to use en flexibel enough to implement all idea's you have about Loyalty. Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.
Hi SE - tabletennisstore.eu, Thank you for your kind review! I'm thrilled to hear Alyssa was able to provide all the answers and even help with some coding while our technical team wasn't available. It's great that you're finding Joy easy to use and flexible for implementing your loyalty ideas. As your table tennis store grows, those additional features will be there waiting for you! We're excited to support your business right from these early hours with Joy. Warm regards, The Joy Loyalty Team
Feb. 14, 2025
I love an App that has chat support and they are not only 1) responsive and 2) actually help with your questions or needs. I just downloaded Joy and I had a couple setup questions/clarifications and Prakash was on in a couple minutes and walked me through all my needs. I went from a "maybe I'll keep looking at other solutions" to "I'm sticking with Joy" in one chat session. Very extensive setup guide and very helpful support make this a no-brainer!
Feb. 13, 2025
Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!
Hi Baby Todd & Co, Thank you for your fantastic review! I'll make sure Audrey knows how much you appreciated her work on getting that dev update to link form completions with automatic loyalty sign-ups. We're thrilled this has dramatically improved your store's customer experience. It's exactly these kinds of improvements that make a real difference for Australian businesses like yours! Warm regards, The Joy Loyalty Team
Feb. 12, 2025
So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!
Hi Sweet Pea Plant-Based Kitchen, Thanks for your positive feedback! I'm delighted to hear our live chat support has been helpful. I'll make sure Audrey knows how much you appreciated her quick assistance with adding the referral block to your landing page. We're here to help your plant-based kitchen reward your customers effectively! Warm regards, The Joy Loyalty Team