Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,596
chart
#114
All reviews
Review RSS Feed
Jan. 6, 2026
I've started using Joy, and the customer service reps are fantastic. Hana has been really helpful in answering my questions and making customisations that suit my store. Looking forward to using the app long term.
Jan. 6, 2026
Audrey from Joy support saved the day! Issues resolved: - Fixed loyalty points glitch - Helped with rewards program setup - Answered all my questions patiently Joy app itself is amazing too - loyalty program boosted sales!
Jan. 5, 2026
A great loyalty app. Easy enough to use, with a lot of features and ways to customize to your brand's image. Thanks to Audrey for her help to setup the program before the launch! Hopefully this reward program will be a success!
Jan. 3, 2026
lighting fast support. Shout out to hana. I wish they enable other advance features on the basic plan.
Jan. 1, 2026
Thank you to Audrey for her patient and friendly support. The setup process was clearly explained, and the overall service experience was excellent.
Dec. 29, 2025
Great app! Joy delivers powerful features and has been a smooth experience overall. Huge thanks to Hana for amazing support and helping me get everything set up perfectly.
Dec. 25, 2025
Dec. 23, 2025
Application de carte de fidélité très pratique Facile à utiliser, claire et parfaite pour récompenser mes clients sans prise de tête. Je recommande !
Dec. 23, 2025
Their customer service is excellent and the platform is very easy to use. I'm currently on the free plan and it offers me everything I need! I would recommend it.
Dec. 22, 2025
Alyssa m'a aidé à résoudre mon problème et a été très sympathique, merci beaucoup, super application !
Dec. 22, 2025
We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store. What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free. Highly recommended if you are looking for a reliable app with excellent support behind it.
Hi there, Thank you so much for your wonderful feedback and for sharing your experience with the Joy app. We’re delighted to hear that everything worked exactly as you needed and that the setup felt smooth and intuitive. It’s great to know the features fit well with your Shopify store and support your goals effectively. We’re especially happy to hear your kind words about Hana. She’ll be thrilled to know that her responsiveness, patience, and guidance helped make your experience stress-free. Providing reliable support is something we truly value. Thank you again for the recommendation and for trusting Joy. We’re always here if you need any further assistance in the future. Best regards, Joy Team
Dec. 20, 2025
So far, this app is good. I am still learning but it seems to have a lot of capabilities just on the free plan. I am looking forward to fully using this in my website. Audrey has been very helpful answering questions.
Dec. 16, 2025
Je suis très satisfaite de Joy. C’est de loin la meilleure application de fidélité que j’ai testée — et j’en ai essayé beaucoup. Les fonctionnalités sont complètes, le tarif est adapté, même pour les petites structures, et l’expérience globale est fluide et efficace. Petit bémol toutefois : les traductions ne sont disponibles que sur le plan supérieur, ce qui est un peu dommage. Mais honnêtement, cela reste un détail face à la qualité du service. Le support est ultra réactif, 24/7, ce qui est franchement impressionnant. Merci à toute l’équipe pour ce travail remarquable, merci à alyssa.
Dec. 16, 2025
The customer support is very responsive, and any configuration issues we encountered were resolved quickly. Special thanks to Hana for the prompt and professional support throughout the setup process:)