Joy Loyalty Program Rewards

great support!

I’ve been using Joy for two weeks, and what has impressed me most is their incredibly responsive customer support—I usually receive a reply from a real person within five minutes. I’ve made many requests, and Joy’s technical team has been able to accommodate them all. Using this app gives me great confidence and peace of mind!

We run a leather handbag store and use Joy for our loyalty program. The earning and redeeming rules are flexible enough to build a sensible ladder of rewards, and the Ways to redeem block on the cart page makes redeeming obvious to customers instead of hiding it away inside a widget. What earned the five stars is the support. Alyssa and Sonny replied within minutes, recorded short videos showing exactly what a customer sees at each step, went into our theme and added the cart block for us, and spotted that we had filled in the wrong field on one of our programs before it could do any harm. If you are weighing up loyalty apps, this is a team that will not leave you alone with the documentation.

Great Support from Jade and associates.

こちらのアプリは機能が充実しているだけでなく、サポートの対応が非常に丁寧で迅速です。疑問点があった際に問い合わせたところ、親身になって解決策を提案してくれたおかげで、スムーズに導入・運用することができました。安心感を持って利用できる素晴らしいアプリです。ロイヤルティプログラムを導入するために利用しています。設定項目が直感的で分かりやすく、やりたいことがすぐに実現できました。また、何か不明な点があってもサポートチームが的確にアドバイスをくれるので、非常に助かっています。自信を持っておすすめできるアプリです。機能面はもちろんですが、サポートの質が非常に高いです。困ったことがあってもすぐにフォローしてくれるので、安心して使い続けることができます。導入を検討している他のマーチャントの方にもぜひおすすめしたいです。

the customer service is very responsive and solved my issues in a moment time. Hana is very helpful, so i decided to rate 5 star!

Really great app, and the support team has been awesome. Every time I've had a question they've replied quickly and were always happy to help. It's made setting everything up so much easier. Highly recommend!

Muy buena aplicación, y excelente soporte.

Very quick and speedy service. Hana did a great job and fixed my issue within minutes!

Sonny has been incredibly helpful. He helped upgrade our points system and delivered a fully functional version quickly. Truly impressive.

Nice App. I would recommend it. Thanks Hana for the support

This app is honestly amazing for setting up reward programs. It made creating my rewards incredibly easy and hassle free. I can't recommend this app enough especially for those looking to advance their shops on Shopify.

Best in class in everything. You are always supported by a team who offer best advice. You will never feel alone so you won't get confused. Their program is great and constantly getting better.

After trying a few other loyalty apps, I’m glad I switched to Joy. It offers all the essential features needed to run a professional rewards program without being overly complicated or expensive. The dashboard is intuitive, and I didn't need any coding knowledge to get it customized to match my brand's look. It works perfectly and doesn't slow down my site at all. Great app!

We just switched to Joy Loyalty and so far it's been great! The price for what you get is exceptional. Some things on setup can be a bit confusing, but the customer service team has been very helpful. So far, I'd highly recommend.

Hana is very good

Handle large scale of options more controlled and have excellent team support