All reviews

Rating Breakdown

  • 5
    95% (1,443 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,491)
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5 / 5 Share

Oct. 30, 2025

I've been using the Joy Loyalty Program for my Shopify store, and it's a great way to enhance customer retention. It allows you to create point-based rewards, VIP tiers, and even offer discounts for exclusive drops. Plus, it integrates seamlessly with checkout and subscriptions.

Using app

21 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 27, 2025

Joy fully meets our needs, offering a wide variety of perks while remaining very convenient and easy to set up. Whenever I have a question about the setup, the chat support responds quickly and is highly knowledgeable. Special shoutout to Audrey for the amazing support!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful review! We're so glad to hear that Joy fully meets your needs and that you find the setup simple and convenient. It’s great to know our support team has been helpful whenever you’ve had questions — and Audrey will be so happy to hear your kind words! Best regards, Joy Team

5 / 5 Share

Oct. 27, 2025

Joy Loyalty is an amazing app for Shopify! It’s easy to use, flexible, and packed with great features to engage customers and boost loyalty. Big thanks to Daniel for his outstanding support — super helpful, quick, and friendly. Thanks to him, setting up was a breeze. Highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

I haven't fully tested the app yet, but it already deserves 5 stars for the support it provides. They helped me with everything, and Hana was really kind and professional. Thanks, I hope I'll be happy with the app too.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

En general funciona bastante bien, me gustaria que existiesen ofertas de planes de pago anuales. Pero por el resto todo bien, ademas de que Hana me atendio super bien.

Store

K-Boo

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

It's a simple to use and effective app, and support (esp. Audrey) is very helpful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

The service of Hana and the rest of the team was just amazing, helped with everything and still helping , great first experience all I can say , easy 5star

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

I'm still testing the app, but I can say that the customer support is truly fantastic. Thanks to Hana for the setup help, thank you so much. I hope I'll be happy with the app too.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

very good service

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Our team does not have professional technical personnel, and we are grateful to the technical support staff Hana for her help in making the program run normally.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

I was having issues getting the look and feel of the app to match my store. I contacted support via chat and was assisted by Hana. I explained what I wanted it to look like. I stepped away for a meeting and when I returned Hana had the app streamlined and matched exactly what I was looking for

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Store

DESLOC

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

The support is extra ordinary. Jasmine was very engaged in helping wherever she could. Very happy with the support and the app.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

Sizleri çok seviyorum bu uygulama çok iyi fiyatlar türkiye'ye göre biraz pahalı kalıyor. ama uygulama kusursuz.

Store

FOHM

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

We started to use JOY Program and it's encouraging more customers to purchase. The points system is encouraging, customers can later redeem their points for discounts. If you get the higher plan, customers can even trade their points for free products, which gives your store a nice "gift shop" section. Hana was so nice in helping us get verified. Amazing support!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Pretty good! It’s fully functional and reasonably priced, meeting most needs. Customer support responds quickly and helps me resolve issues efficiently.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Alyssa was so helpful. very nice app for loyalty and rewards program but i hope it will be more affordable to businesses that are starting app. it has free feaures but i love the essential plan but could not afford atm.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Having some sort of rewards/refferal system has been on my to-do list for way to long! I signed up for Joy because it seemed to check all the boxes I needed. I was a little intimidated by getting everything set up so I clicked the little "help chat" button and Hana was able to get everything set up on my website super fast and without me having to try and figure it out myself! If you're worried about the set up time, just get in there and ask the team for help!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Joy is by far the most complete and customizable loyalty app I’ve tried. Setting up points rules, VIP tiers, and on-brand widgets was smooth, and the flexibility is on another level. Special shoutout to Hana from the Avada team—she answered every question quickly and helped me tailor the settings exactly to my needs. Highly recommended.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Thanks for the support, I really appreciate it. Great attention from assistant Sonny.

Using app

About 2 years

Total reviews

1

Average rating

5.0