Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,531
chart
#159
All reviews
Review RSS Feed
July 15, 2024
Great support by Tiana. Received all the information I needed quickly in order to install and setup the app.
Thank you for your positive feedback! We’re delighted to hear that Tiana provided you with great support and that you received all the information you needed for installing and setting up the app. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
July 21, 2024
I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you
Dear Rising Moon Minerals' Store Owner, Thank you for your feedback and for giving us the opportunity to assist you! We're thrilled to hear that our team could help you get everything set up properly. We understand that initial setups can sometimes be challenging, but we're always here to ensure you have a smooth experience. We hope the app meets your expectations and helps you successfully build your customer base. If you have any further questions or need additional support as you continue to test the app, please don't hesitate to reach out. We're here to help every step of the way! Thank you once again for your patience and for choosing Joy. Best regards, Joy Support Team
Aug. 8, 2024
Customer support is good & Not too much for the better plans and a free to use option and easy to learn how to use. as i do with my website. A woman name lydia helped me and was kind.
July 10, 2024
The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!
Nov. 4, 2025
Customer service was fantastic! Joy's team was incredibly patient and helpful. Sonny resolved my issue very quickly.
July 9, 2024
Lots of great features, easy to use and loads fast - had a few issues during set up but Hana was very helpful and quick to respond! The live chat support is useful to have when there are any problems or if you have questions.
Aug. 13, 2024
This app has been great in so many ways and I like the way the support team has been helping me resolve the issues I found. I'll keep this app in my store definitely.
July 6, 2024
Audrey and Anivia where patient and kind with me and answered all of my questions. They even helped me by making the adjusts to my website themselves. I was better able to understand the functionality of the app and how to better use it to meet my purposes. Thank you both! I appreciate your help.
Thank you for your wonderful feedback! We’re delighted to hear that Audrey and Anivia provided you with such supportive and helpful service. It’s great to know that their patience and adjustments helped you better understand the app and meet your needs. We truly appreciate your kind words and are here to assist with anything else you may need. If you have any further questions or require additional support, please don’t hesitate to reach out. Thank you for choosing our app!
July 3, 2024
Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!
July 3, 2024
Today, Lydia and Toby helped me to solve a problem. Thanks for their quick action and response. and Lydia is a very nice person.
July 2, 2024
very good experience. Especially there customer support person Judy helped a lot !
July 1, 2024
Mia was extremely patient and walked us through the process of customizing the app to match our Brand and store theme.