Joy Loyalty Program Rewards
All reviews
Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.
Hi Feliks Skincare, Thank you for your lovely review! We're delighted to hear you're finding great value in our free plan as you get your business started. I'll make sure Audrey knows how much you appreciated her quick help with your widget configuration. We're committed to supporting businesses at every stage of growth, and we're excited to be part of your skincare journey in Australia! Warm regards, The Joy Loyalty Team
By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.
Hi DR. HOODOO®, Thank you for such a fantastic review! We're thrilled to hear you find Joy to be the most reliable and user-friendly rewards program on Shopify. I'll make sure Jasmine knows how much you appreciated her quick help with adding that missing feature. Providing responsive support and great value is exactly what we aim for, and we're excited to continue supporting your business as your loyalty program grows! Warm regards, The Joy Loyalty Team
Joy is an awesome program. Sonny helped me when I had questions and concerns.
I was helped by Hana. She was very nice and give me support imediately.
I have never experienced such exceptional customer service before. I’m not very tech-savvy, but a wonderful girl named Hana helped me resolve every issue and answered all my questions. With this level of dedication, I truly believe this app deserves to be ranked number one in Rewards & Loyalty Programs. Thank you so much!
We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!
Hi MISMO.BG, Thank you for your feedback! I'm so glad Abby and Raymond were able to quickly resolve the widget popup issue with your header. We really appreciate your patience and your continued trust in Joy for nearly two years. We're committed to maintaining the level of service you've come to expect from us! Warm regards, The Joy Loyalty Team
Enjoyed the functionality and depth of the features. I was able to set up my coffee club membership tiers and add start up points, bonus points and discounts for each tier. I was also able to customize member widget based on the tier. I totally loved the loyalty page that you can set up on the website , looks amazing. Excellent customer support by Alyssa, Jasmine and other support team! Amazing tech support by Nolan with in depth knowledge of the various aspects of the app and rewards program. Looking forward to reaping full benefits of the program and the app. Thank you Joy rewards and Loyalty program.
Hi Fresh Brew Cafe, Thank you for such a detailed and enthusiastic review! We're thrilled you're enjoying Joy's depth of features for your coffee club membership tiers. It's fantastic that you were able to customize everything from startup points to member widgets based on tier levels. I'll make sure Alyssa, Jasmine, and especially Nolan know how much you appreciated their excellent support and technical expertise. We can't wait to see the full benefits this brings to your cafe's loyalty program! Warm regards, The Joy Loyalty Team
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!
This app has been a useful app for managing our loyalty rewards program. The setup has been flexible, and the support team has been helpful whenever we needed clarification. Special thanks to Hana for the clear and patient support.
This is such a versatile app with many features and easy customisation. Their support is amazing as well.
Hi Myer Street Fashion, Thank you for your wonderful review! We're thrilled you're enjoying Joy's versatility and easy customization options. It's great to hear our support team has been amazing throughout your experience. We appreciate your continued trust in our app for over a year now and look forward to supporting your fashion business in Australia! Warm regards, The Joy Loyalty Team
Hanah helped me get set up smoothly!
Thank you, Hana, for your help! You were very quick and truly efficient. The application itself is very well designed and comprehensive.
Damian was sweet and helpful answering questions and walking us through set up
What a great support, thank you very much Hana for the support. I really appreciate it?
Je suis très satisfaite. Très bonne réactivité dans la minute quand je leur ai demandé de m'aider. La dame a eu la gentillesse de terminer la configuration de l'application. Je recommande. Très jolie application. Audrey
Amazing APP and amazing support!! Thak you Hana for helping me with the settings!!
I totally LOVE Joy Rewards & Loyalty Program!!! It has all the features and integrations with other apps that I want. The customer support are really proactive (Audrey and Doris did a fantastic job helping me setting up the app). So far I don't have any complaints, and will definitely continue using Joy as my default solution for rewards and loyalty feature.
So far so good! Little bit of a learning curve, but the support team has been absolutely wonderful. Hana has been wonderful help – small issue I had preventing my customers earning points for reviews, but she was able to help troubleshoot in under 5 minutes. Great work!
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