Joy Loyalty Program & Rewards
Maximize retention with loyalty, rewards, VIP tier, membership
Rating
4.9
feedback
1,598
chart
#90
All reviews
Review RSS Feed
Aug. 22, 2024
Hana” is a great support. They responded quickly to various problems and solved all of them.
Thank you for your kind words! We're delighted to hear that Hana provided great support and resolved your issues quickly. If you need any further assistance or have additional questions, feel free to reach out. We’re here to help!
Aug. 22, 2024
The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!
Aug. 21, 2024
L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !
Aug. 21, 2024
It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.
Aug. 17, 2024
The customer service provided is excellent, as it is fast and experienced.
Dec. 3, 2025
Jade, Alicia, Cody, and Sonny were super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app. Follow-up: I needed help again, shocker! lol! Alicia was so kind and quick with providing some custom coding to make the widget work on my page by their team. Thank you so much and saved me a headache!
Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget. We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out. Thank you for your continued support!
Aug. 8, 2024
Customer Service is top notch! Excellent experience with them, highly recommend!
Aug. 8, 2024
It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
Aug. 7, 2024
Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry
July 31, 2024
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
July 29, 2024
Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.
July 29, 2024
I am extremely impressed with the support staff at Joy Loyalty (Avada.) Audrey and Anivia were both exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!
July 28, 2024
I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!
Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support. Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need. Thanks again for your kind words!
July 26, 2024
Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!
July 24, 2024
Tiana helped me a lot and were very kind. The app also successfully increased orders.