All reviews

Rating Breakdown

  • 5
    95% (1,730 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)
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5 / 5 Share

Sept. 10, 2023

Esther is super friendly and helpful! She answered all of my question and made the process super simple.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Had issues with the app regarding branding colors and text changes. Esther from the support team was quick to respond and gave a solution in no time. Would recommend this app to any Shopify store owner that is looking for a reward program for their customers!

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

THIS APP IS SO GOOD TO KNOW. support of joy app is so good miss hana is help me to do full setup of joy app. THEY GIVE ME CUSTOM SUPPORT thank you from himanshu.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Just integrated JOY after a long search to find a loyalty reward app that did everything I wanted. Had a few little branding niggles, but jumped on the chat and the awesome Emily sorted me out right away. Super patient and helpful with all my requests. Lets hope the app is as good as their customer service! Time will tell.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

This is the best app for rewards program. I really like it. The Emily assistant is great. She's very polite and understand my problems. Thank for your helping me.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

I had a little trouble integrating the widget with my theme, but Jasmine was kind enough to help me out. Brilliant app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Great app, thanks to Hana for her prompt and efficient assistance

Store

PARADYS

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Fast integration. Customer Support "HANA" was very quick to respond and immediately resolved my concerns :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Excellent support by Hana ... We recently migrated to this Joy app and they have helped us in setting and migrating the points .. Great team and also very reasonable cost

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Just moved from Smile, this app is perfect, the support has been 5*

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Easy to use. Easy to set up and Competitive Pricing. POS App is fast

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I am thrilled to share my positive experience with the JOY app. From the very beginning, the customer service provided was excellent. Liz guided me through the setup process, helped me import customer points and birthdays, and was always there to resolve any issues promptly and efficiently. What impresses me the most about JOY is its incredible value for money. Not only does it come at an affordable price point, but it also offers a comprehensive range of features that meet all my needs. Whether it's managing customer loyalty programs or tracking rewards, JOY has got it all covered. Overall, I couldn't be happier with my decision to use the JOY app. The exceptional customer service and the app's robust functionality will definitely make it an invaluable tool for my business. I highly recommend JOY to anyone looking for a user-friendly and feature-rich points and rewards app. It's an investment that truly pays off!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Recently installed and had a few questions and needed my widget size adjusted, Esther and Anivia on the instant chat were such a big help and responded promptly. I love the setup and the cost compared to other loyalty apps.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Abby is super!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Great app! Much cheaper than another I used briefly! PLUS customer support is the best! Lydia and William were so quick to help move the button so it didnt interfere with other elements in my website, and also showed me how to change the text. Happy customer here!

Using app

7 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

excelent customer support couldnt be more happy.

Store

Anton

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

Hana is an amazing advisor, she helped me out and walked me through the process like it was nothing. I appreciate her courtesy and patience

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

So far the support has been very fast and helpful. Hana was able to answer my question right away and point me in the right direction to get my program up and running. This is important to me when using a new app and trying to get set up. The app is user friendly and simple to use.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

This has to be the best service on any app I have used. Hana sorted out my problem, it took about 10 seconds to get a reply and just a few minutes to complete the problem. The app is really easy to use and the price of the app is a lot lower than others out there. Defo reccomend. :)

Using app

2 days

Total reviews

31

Average rating

4.7