Joy Loyalty Program & Rewards

Nov. 11, 2024

responds quick

Nov. 9, 2024

Hana was great, polite and helped me with setting up the account

Nov. 8, 2024

Fantastic customer service. Excited to be trying out this app!

Nov. 7, 2024

I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!

Nov. 7, 2024

Thank you to Hana for the quick and good help!

Nov. 6, 2024

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

Nov. 6, 2024

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

Nov. 5, 2024

Alyssa is really nice and patience, thanks for her kind help

Nov. 4, 2024

Thank you Hana for your help, it was perfect! Very quick and kind :)

Nov. 4, 2024

Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.

Nov. 4, 2024

The app is relatively easy to set up but the best bit is the support available all the time. Thanks Hana

Nov. 3, 2024

love it, easier to use and better for me to start with than the other app I was using at first which left me a bit overwhelmed. Their customer service is amazing! I was talking to Damian whenever I had a question and he answered immediately and helped me out with everything. Recommend to everyone! :)

Nov. 3, 2024

I've started using the Joy loyalty app, which offers numerous features. While implementing Joy (as I transition to a new loyalty system), I've received excellent support from the Joy team. I'd particularly like to thank Damian and the entire crew for their assistance.

Nov. 2, 2024

Outstanding support from Jasmine and Anivia.

Oct. 31, 2024

I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.

Oct. 31, 2024

I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works! Special shout out to Alyssa, William & Damian for your help!

Oct. 30, 2024

Hana has been fantastic to work with. Quick response with easy to follow instructions. Thank you. We look forward to working with the team at JOY

Oct. 29, 2024

Fairly easy to use, good customer service. Hana was very helpful! It's a great way to start a loyalty program.

Oct. 28, 2024

I installed this app a few days ago and I have to say I'm quite impressed with it. It has a lot of great features (more features than some comparable apps that are much pricier) and yet is easy to set up. It calculates the loyalty points properly (unlike some of its competitors) and is very flexible. The support staff (including Tracy, Anivia, Abby and others) is super friendly and helpful. Overall I am very impressed and pleased!!!

Oct. 26, 2024

Absolutely thrilled with the support Audrey and Hana provided for our Loyalty Point page setup! They were incredibly responsive and patient, even when I struggled with adding the blocks. Audrey jumped in right away, added the necessary elements, and was so kind throughout the process. The app itself is fantastic and so easy to use. And as it turned out, I needed some extra help later on (of course!). Audrey and Hana didn’t miss a beat—they were quick, accommodating, and went above and beyond with some custom coding to make sure the widget functioned perfectly on my page. I can't thank them enough for their exceptional support!