Joy Loyalty Program & Rewards
Maximize retention with loyalty, rewards, VIP tier, membership
Rating
4.9
feedback
1,598
chart
#90
All reviews
Review RSS Feed
July 24, 2024
Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
July 23, 2024
No complaints, works well. Hana was very helpful in assisting me with customization.
July 23, 2024
Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.
July 22, 2024
Such great customer service! Penelope was excellent with addressing my concerns. Thank you!
July 22, 2024
very helpful staff members specifically hana and anvia. They helped with my issue in just a couple of minutes
July 22, 2024
I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.
July 17, 2024
A Huge Thank You to Tiana of the Joy Loyalty Program! Right from the beginning, their level of professionalism was outstanding. They listened carefully, understood my needs patiently, and most importantly, grasped what I aimed to achieve. My situation was quite complicated and took some time to resolve. However, Tiana and William handled everything with utmost patience and never showed any signs of frustration. Their dedication and support were truly remarkable. I'm incredibly grateful for their exceptional service and assistance.
July 16, 2024
Kevin did a fantastic job helping us after installing and testing Joy. We were able to perform a quick reset with Kevin's help, so our shop can go live soon! Thank you Kevin!!!
July 15, 2024
Great support by Tiana. Received all the information I needed quickly in order to install and setup the app.
Thank you for your positive feedback! We’re delighted to hear that Tiana provided you with great support and that you received all the information you needed for installing and setting up the app. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
July 21, 2024
I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you
Dear Rising Moon Minerals' Store Owner, Thank you for your feedback and for giving us the opportunity to assist you! We're thrilled to hear that our team could help you get everything set up properly. We understand that initial setups can sometimes be challenging, but we're always here to ensure you have a smooth experience. We hope the app meets your expectations and helps you successfully build your customer base. If you have any further questions or need additional support as you continue to test the app, please don't hesitate to reach out. We're here to help every step of the way! Thank you once again for your patience and for choosing Joy. Best regards, Joy Support Team
Aug. 8, 2024
Customer support is good & Not too much for the better plans and a free to use option and easy to learn how to use. as i do with my website. A woman name lydia helped me and was kind.
July 10, 2024
The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!
Nov. 4, 2025
Customer service was fantastic! Joy's team was incredibly patient and helpful. Sonny resolved my issue very quickly.
July 9, 2024
Lots of great features, easy to use and loads fast - had a few issues during set up but Hana was very helpful and quick to respond! The live chat support is useful to have when there are any problems or if you have questions.