Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,531
chart
#159
All reviews
Review RSS Feed
April 22, 2024
I had a problem using the app, so I asked for help, and Lydia handled it very kindly Thanks to you, I was able to handle things quickly It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry
April 18, 2024
hanna support me very well , she bring me everuthing i need to undertand this app and keep going !! congrats!!!
April 17, 2024
I chatted with Prakash through the chat help feature. He was able to help me find a solution to my problem quickly and efficiently. I appreciate the helpful support!
April 17, 2024
Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.
April 15, 2024
This app is great, and I'm loving it so far! When it comes to Hana's support, I must give the highest praise. Her assistance in this app has been outstanding! There are lots of options to consider when setting up a program like this, and I really appreciate the guidance and help I've received from her through the chat feature. Most recently, Hana has helped me and was able to answer each question promptly. She provided screenshots to help me navigate to the right screens for setting up the options I wanted. Her professionalism and patience made the whole experience incredibly smooth. Thank you, Hana!
April 15, 2024
Very good and fast support service, Hana helped me move the widget to the desired position of the widget
April 12, 2024
April 11, 2024
Joy is a great app, just not the one we require for our use case. The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.
April 10, 2024
We have been using this app for our three domains and it's been working really well! Customer service is really fast and efficient, both for support and for design changes. Thank you Hana and Tony for your precious help!
April 9, 2024
Tiana, was great. She answered my questions and fixed my concern. I am pleased.
April 9, 2024
Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.
Using app
About 6 hours
Total reviews
3
Average rating
4.3
April 9, 2024
Assistance super réactive. Merci à Tiana et Toby pour leur aide dans le chat !
April 6, 2024
Hana was quick to help and her suggestions were clear and straight to the point.
April 5, 2024
Very powerful app with a wonderful support team. Toby and the team took care of our set up problem and offered a solution. We hope to keep working with them for a long time, thank you!
April 5, 2024
The experience was great and the customer service Hana was prompt in her responses
April 4, 2024
New to the app, had questions and they were answered almost right away. The agent was very helpful.
April 4, 2024
Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!