Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals
Rating
4.9
Feedback
1,692
Reviews
Chart
#309
Shopify

All reviews

5 / 5 Share
Aug. 31, 2024

The support team responds quickly to any issues, which is very reassuring. I highly recommend this app. Thanks, Mia san!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Mia and the support team were able to assist you promptly. Your recommendation means a lot to us, and we're here whenever you need further support! 😊

5 / 5 Share
Aug. 29, 2024

Your team has been very helpful with getting the Joy program up and running. Thank you to everyone who helped us work through our issues.

Store Using app Total reviews Average rating
The Argus Collection 3 days 2 4.5
Developer Reply

Thank you for your feedback! We're so glad our team could assist in getting the Joy program up and running smoothly for you. If you need anything else, don't hesitate to reach out. We're always here to help! 😊

5 / 5 Share
Aug. 27, 2024

Easy to use and live chat is always helpful, I spoke with Tiana and she was great!

Store Using app Total reviews Average rating
HEATWAVE About 1 month 4 5.0
Developer Reply

Thank you for your kind words and for taking the time to leave a review! We’re thrilled to hear that you found the app easy to use and that Tiana provided excellent support. I’ll be sure to pass on your compliments to her. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

5 / 5 Share
Aug. 27, 2024

Absolutely great app. everything i need and a lovely support from audrey and raymond! would even give 6 stars!!

Store Using app Total reviews Average rating
The Cocktail 1 day 4 5.0
Developer Reply

Thank you so much for the fantastic review! We’re delighted to hear that you’re enjoying the app and that Audrey and Raymond provided you with such great support. Your feedback truly motivates us to continue delivering the best possible service. If you ever need any further assistance or have more suggestions, please don’t hesitate to reach out. Thanks again for your support!

5 / 5 Share
Aug. 26, 2024

quick response and keen to help.

Store Using app Total reviews Average rating
Shary Australia 3 months 10 5.0
Developer Reply

Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful. If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!

5 / 5 Share
Aug. 26, 2024

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

Store Using app Total reviews Average rating
Laos To Your House, Inc. 22 days 8 5.0
Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team. Your enthusiasm and support mean a lot to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We're here to help you succeed! Thank you once again for your kind words and for being a valued customer.

5 / 5 Share
Aug. 25, 2024

easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.

Store Using app Total reviews Average rating
8storeytree 6 months 4 3.0
Developer Reply

Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs. Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.

5 / 5 Share
Aug. 23, 2024

Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.

Store Using app Total reviews Average rating
Minted Prints 4 days 4 4.3
Developer Reply

Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking. We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.

5 / 5 Share
Aug. 27, 2024

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪

5 / 5 Share
Aug. 22, 2024

Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!

Store Using app Total reviews Average rating
Natulim IT 7 months 9 5.0
Developer Reply

Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly. If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!

5 / 5 Share
Aug. 22, 2024

Hana” is a great support. They responded quickly to various problems and solved all of them.

Store Using app Total reviews Average rating
mutta. About 6 hours 13 5.0
Developer Reply

Thank you for your kind words! We're delighted to hear that Hana provided great support and resolved your issues quickly. If you need any further assistance or have additional questions, feel free to reach out. We’re here to help!

5 / 5 Share
Aug. 22, 2024

The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!

Store Using app Total reviews Average rating
AlimentariCasaItalia About 2 hours 2 5.0
5 / 5 Share
Aug. 22, 2024

Good app

Store Using app Total reviews Average rating
CXL by Christian Lacroix Maison About 19 hours 2 4.0
5 / 5 Share
Aug. 21, 2024

L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !

Store Using app Total reviews Average rating
Bad Doggies 11 months 3 5.0
5 / 5 Share
Aug. 21, 2024

It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.

Store Using app Total reviews Average rating
Auli Lifestyle 4 months 2 5.0
5 / 5 Share
Aug. 17, 2024

The customer service provided is excellent, as it is fast and experienced.

Store Using app Total reviews Average rating
XSESWARY 3 days 3 5.0
5 / 5 Share
Aug. 15, 2024

Thanks Audrey for quick and professional reponse

Store Using app Total reviews Average rating
Irohas Photo 3 days 2 5.0
5 / 5 Share
Aug. 9, 2024

very extensive features & amazing support

Store Using app Total reviews Average rating
Girltime Beauty About 2 months 4 5.0
5 / 5 Share
Dec. 3, 2025

Jade, Alicia, Cody, and Sonny were super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app. Follow-up: I needed help again, shocker! lol! Alicia was so kind and quick with providing some custom coding to make the widget work on my page by their team. Thank you so much and saved me a headache!

Store Using app Total reviews Average rating
Bea's Bayou Skincare Over 2 years 29 5.0
Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget. We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out. Thank you for your continued support!

5 / 5 Share
Aug. 8, 2024

Customer Service is top notch! Excellent experience with them, highly recommend!

Store Using app Total reviews Average rating
EvelynGoldJewels 8 days 2 5.0
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