Joy: Rewards & Loyalty Program

July 10, 2023

This review is not for the app since i have literally just downloaded it, but customer service was spot on and incredibly helpful!!!

July 9, 2023

Customer support was very helpful in getting me set up! Seems to have all the social features I need. Excited about using this app to offer my customers incentives.

July 9, 2023

Prakash was so helpful! I had a few questions when getting this set up and he was quick and happy to respond! Thanks so much for all of your help! :)

July 9, 2023

I've tried several loyalty programme apps and Joy is still my preferred choice as it is user friendly, the basic version is good enough for basic use while the premium version is quite affordable. Joy has responsive team whom will be online to attend to your enquiries within a short period of time which is a plus point. Sunny, one of Joy's team members is able to assist me with my theme integration and set up. Thank you for your assistance and I am truly glad to see the improvements Joy has made to its app over time. Can't wait to see what else Joy can offer in the long run!

July 8, 2023

Hana was amazingly helpful!! I had a ton of questions and she was very knowledgeable and patient in helping me. Thanks so much Hana!

July 6, 2023

Great customer support with my issues when it came to the app. Prakash helped me solve them with ease. It's also a useful app that can help me improve customer retention.

July 6, 2023

Needed some help with embedding the app to my theme. Esther was quick and efficient. It was a quick response.

July 5, 2023

just started using it but so far its better than the other loyalty program apps! Way better pricing, great support!

July 5, 2023

Best loyalty app out there. So many more features in comparison to others. Had some issues getting the app integrated into my theme, and their customer service is second to none! I had help from Jasmine, and it was so quick and easy to get help, and i'm being completely honest, it took 5 minutes to make things perfect! Highly recommend!

July 5, 2023

I have just started on shopify and this app has become a great help. Even though it was a bit challenging at first, after asking customer support Esther helped me out by fixing a problem I had. Thank you to Joy for the idea and thank you Esther for the help!

July 4, 2023

First time using and installing and Juliana was very very helpful and so friendly. Definitely made the experience very easy and pleasant. We got it all set up for both online and POS and so far it is exactly what we needed. Two thumbs up for customer support right from the start!

July 4, 2023

The customer service, especially from Lydia, is exceptional. She was very friendly and helpful. It's a really good app!

July 3, 2023

So far things are easy to setup and use. Juliana from CS helped me with updating my points import file; it's been a great start!

July 3, 2023

Liz from Avada helped me a lot. Within a few minutes my problem was solved. Thank you! The program is great.

July 3, 2023

This app is best app for Loyalty program. Fast Support, quick resolution and easy to navigate. Thanks

July 2, 2023

one of the best customers services I've ever seen especially (Juliana) she is so active and friendly and reply fastly

July 1, 2023

I chatted with Juliana today and she was super helpful! We are just getting started with Joy after using another program for many years! I cannot express how easy it was to get my questions and concerns addressed quickly. Really a good start to what I hope will be a great addition to our customer's experience.

July 1, 2023

hana was great help with assisting me on finding the pos setting for this loyalty program thank you so much

July 1, 2023

So far I'm really happy with this app and Esther has been an amazing help with getting me up and running

June 30, 2023

Excellent APP with pre and post installation assistance. Liz was really quick to figure out the problem and help me fix it. Advise