Joy Rewards & Loyalty Program

Aug. 17, 2023

I've been using the app for most of this year and it is always reliable, easy to use and brings "Joy" to my customers. Today I experienced a technical issue for the first time (self-inflicted) and I received help immediately when using the live chat feature. Abby from Avada assessed the situation and within moments both resolved the issue and showed me how she resolved it so that I can do it if I run into the same issue again in future. Very impressed with the app and the amazing support!

Aug. 16, 2023

Liz was awesome! it was great to get quick service! shows great respect for store owners as time is money for us :)

Aug. 16, 2023

Esther was an Amazing Agent. She was very kind and helped guide me through this App. Amazing service I will definitely keep using Joy over the other apps.

Aug. 15, 2023

I have jsut installed the app. It seems very straightforward and will do what I want it to do. I had a question and removing branding and Jasmine assisted me. The help was immediate, friendly and jsut what I wanted. Thank you.

Aug. 14, 2023

great experience and love the app. has all the great features and very easy to use and the price is perfect!! thank you!!

Aug. 14, 2023

Coming over from another app, I was able to import my customers and their point balances. Had a little trouble with the rewards on the POS, but Hana helped me out in no time. Recommend this app to everyone

Aug. 14, 2023

Good and quick support. Managed by hana. All perfect :) Also a good app, with many functions for the Customers.

Aug. 14, 2023

I've found the app to be just what I need allowing me to give customers the ability to accrue points and see them in their account. The set up support I received from Juliana and Hana was so speedy and really helpful, Juliana helped me with set up and Hana fixed a quick issue I had. So happy with the support

Aug. 14, 2023

I've been testing so many Loyalty & Rewards apps I was about to give up until I came across Joy. The installation and set up were fairly easy but I had trouble with the integration with another app and I could not figure out how to get the floating button to appear and work properly. Thankfully, at 11 pm on a Sunday evening, Hana came to my rescue! She was so amazing and patient with me. She worked diligently, sending me screenshots and instructions on what I needed to do on my end so she could work her magic on her end. I can't thank her enough. In a minimal amount of time, she got everything fixed and working properly. If for no other reason than the customer service I received from Hana, I'll be using this app for quite a while! Thank you Hana, you truly are a lifesaver! xoxo

Aug. 13, 2023

Support was amazing, Emily answered all my questions and helped get us started on the right track! Looking forward to new features!

Aug. 11, 2023

app muito bom msm adorei vou usar sempre melhor atendimento da minha vida foi com a Jasmine ela tem um ótimo atendimento pode confiar

Aug. 11, 2023

I was having an issue with the Joy App not showing up on my website. Jasmine was so nice and helpful. She immediately knew what the problem was and quickly resolved my issue. She even went above and beyond by offering me a free upgrade, so that I can try it out. Thank you so much Joy and Jasmine for all your help.

Aug. 11, 2023

Have been using it for 5 minutes, had a issue but Hana managed to help me with it quick! Thank you Hana and the team. You guys rock!

Aug. 11, 2023

i loved the customer service by Hana

Aug. 10, 2023

Ho parlato con Lydia che mi ha aiutata a risolvere alcuni dubbi che avevo. È stata gentile e disponibile!

Aug. 10, 2023

I've just downloaded the app, and I'm hoping it will meet my expectations. The setup process was quick, and the support provided by Abby was truly great. Thank you, Abby! :)

Aug. 9, 2023

Emily rocks she helped me so well, she definitely knows what she is doing! Best app & best service!!!

Aug. 9, 2023

A great app with really friendly, helpful customer service, her name Jasmine who get back to me straight away. support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!

Aug. 9, 2023

Dear Hana, I wanted to take a moment to express my sincere gratitude for the outstanding support you provided. When I encountered an issue, you were not only quick to respond but also demonstrated professionalism and patience in helping me find a solution. Your expertise and warm approach to customer service made a significant difference, and I genuinely appreciate the smooth experience you ensured. It's rare to come across someone as dedicated and attentive as you in the service industry. Thank you once again for your exceptional assistance and for making my experience a positive one. Warm regards, Arthue

Aug. 8, 2023

Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!