All reviews

Rating Breakdown

  • 5
    95% (1,654 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

July 1, 2023

So far I'm really happy with this app and Esther has been an amazing help with getting me up and running

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

June 30, 2023

Excellent APP with pre and post installation assistance. Liz was really quick to figure out the problem and help me fix it. Advise

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

i really love the app, i love the support AND I LOVE Hallyfe he kept helping me till the end. Much appreciate the hard work and effort you guys are doing ! Hallyfe Your the MAAAN ! Well DONE.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 28, 2023

Le support de Joy est vraiment top ! Rapide et efficace ! L'application n'apparaissait pas dans la liste d'intégration d'application, Jasmine m'a indiqué la marche à suivre, et à fais le nécessaire de son côté, en moins de 5min le problème était résolu. Efficacité, rapidité, bienveillance. Je recommande à 1000%

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Good app for rewards and loyalty program. There is a lot of functionnalities. Thanks to Abby for her help !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

We tried multiple different reward apps that had one issue after another before finally trying out Joy. We should have gone there first! This is a great app that integrates with our site AND the POS which was imperative to our business. Customer service is quick to respond and very helpful. We're saving money after switching from our original app and this app works better for us. Win win!

Using app

12 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 27, 2023

So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 27, 2023

I want to thank Esther for the prompt support! I had some troubles with the trigger button in my Shopify store and she helped me with it. the app is very convenient and did not cause any problems

Store

Renpho

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 27, 2023

The team was very helpful with my questions and the set up is super easy i enjoy this app, and enough features in free version for a business thats just starting

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

hana has great customer service! she is really friendly and is there to answer all questions I had about the app. Easy to navigate as well.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

¡La atención al cliente de Esther fue increíblemente rápida y efectiva! Resolvió mi problema de manera eficiente y con profesionalismo. ¡Recomendaría su servicio sin dudarlo!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

Had some troubles reactivating my widget manually. Juliana got me back up and running very quickly, which is really appreciated.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Great customer service, Hana was very helpful and was able to help me very quickly 10/10 highly recommend.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 21, 2023

Great help from Hana in support. Had a few tricky requests and she handled them like a pro! :) App is working great.

Using app

4 months

Total reviews

14

Average rating

4.6

5 / 5 Share

June 20, 2023

It was a delightful experience working alongside Hana, who provided outstanding assistance for my website. Hana's level of professionalism and expertise was truly exceptional. They quickly comprehended my needs, efficiently resolved complex technical issues, and shared valuable suggestions to enhance the functionality of my website. With their friendly demeanor and unwavering commitment to customer satisfaction, the entire process was enjoyable. I highly recommend Hana for anyone seeking top-notch website support. I extend my heartfelt gratitude to Hana for their exceptional skills as a website wizard!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2023

Fantastic app and even better customer service! Great user experience and interface, easy integration with website, loads of options for customers to earn points, and loads of ways to customise to suit your needs and requirements. Plus, clear product roadmap with customer feedback being put into development. Highly recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Abby and Lydia were able to help us with our technical problem of getting our rewards program button to show up on our website within minutes!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2023

Great and quick customer service from Aisha. Very helpful. I recommend other Shopify users to use this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2023

Great customer support from Hanna! I had a number of issues and she had great patience. Grateful to the Joy support team

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2023

Had Jasmine fixed up an issue that I ran into and she was really helpful. Settled my issue really quick. Great customer service!

Store

LUVVY

Using app

2 months

Total reviews

1

Average rating

5.0