Joy Loyalty Program & Rewards
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It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
Joy represents excellent value. Joy provides a comprehensive loyalty program and it's highly evident that they have invested in making their platform great for the customer. I would like to highlight Audrey and Hankim and the rest of the team for providing great customer support especially with the setup. I highly recommend this app.
Tiana helped me a lot and were very kind. The app also successfully increased orders.
Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
No complaints, works well. Hana was very helpful in assisting me with customization.
Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.
Such great customer service! Penelope was excellent with addressing my concerns. Thank you!
very helpful staff members specifically hana and anvia. They helped with my issue in just a couple of minutes
Schneller Support der bei allen Fragen hilft, Danke !
Kevin did a fantastic job helping us after installing and testing Joy. We were able to perform a quick reset with Kevin's help, so our shop can go live soon! Thank you Kevin!!!
Great support by Tiana. Received all the information I needed quickly in order to install and setup the app.
Thank you for your positive feedback! We’re delighted to hear that Tiana provided you with great support and that you received all the information you needed for installing and setting up the app. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you
Dear Rising Moon Minerals' Store Owner, Thank you for your feedback and for giving us the opportunity to assist you! We're thrilled to hear that our team could help you get everything set up properly. We understand that initial setups can sometimes be challenging, but we're always here to ensure you have a smooth experience. We hope the app meets your expectations and helps you successfully build your customer base. If you have any further questions or need additional support as you continue to test the app, please don't hesitate to reach out. We're here to help every step of the way! Thank you once again for your patience and for choosing Joy. Best regards, Joy Support Team
Affordable, great features and good customer service from Kevin!
Many thanks Charles for your help! Very quick and kind
Customer support is good & Not too much for the better plans and a free to use option and easy to learn how to use. as i do with my website. A woman name lydia helped me and was kind.
Audrey was a big help in getting through some obstacles. Can't wait to see our shop grow thanks to Joy!
The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!
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