Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,678
chart
#103
All reviews
Review RSS Feed
Aug. 25, 2024
easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.
Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs. Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.
Aug. 23, 2024
Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.
Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking. We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.
Aug. 27, 2024
So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪
Aug. 22, 2024
Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!
Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly. If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!
Aug. 22, 2024
Hana” is a great support. They responded quickly to various problems and solved all of them.
Thank you for your kind words! We're delighted to hear that Hana provided great support and resolved your issues quickly. If you need any further assistance or have additional questions, feel free to reach out. We’re here to help!
Aug. 22, 2024
The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!
Aug. 21, 2024
L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !
Aug. 21, 2024
It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.
Aug. 17, 2024
The customer service provided is excellent, as it is fast and experienced.
Dec. 3, 2025
Jade, Alicia, Cody, and Sonny were super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app. Follow-up: I needed help again, shocker! lol! Alicia was so kind and quick with providing some custom coding to make the widget work on my page by their team. Thank you so much and saved me a headache!
Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget. We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out. Thank you for your continued support!
Aug. 8, 2024
Customer Service is top notch! Excellent experience with them, highly recommend!
Aug. 8, 2024
It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
Aug. 7, 2024
Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry
July 31, 2024
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
July 30, 2024
Joy represents excellent value. Joy provides a comprehensive loyalty program and it's highly evident that they have invested in making their platform great for the customer. I would like to highlight Audrey and Hankim and the rest of the team for providing great customer support especially with the setup. I highly recommend this app.
July 29, 2024
I am extremely impressed with the support staff at Joy Loyalty (Avada.) Audrey and Anivia were both exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!