Joy Loyalty Program & Rewards

Alyssa and Mark were extremely helpful when I ran into a technical issue!

The support from Hana, was great, couldn't ask for better support and she was able to assist and advise correctly and helped us get this off the ground very quickly, would recommend Joy Loyalty and especially Hana.

Très content du service client qui pour l'instant m'aide beaucoup (Merci Hana !) ! Hâte du lancement du programme.

Great app, great communication. Thank you, Audrey!

Good app. Good support!

Very very good app, simple to use, straightforward. Hana and Cody are the best!

Ich bin es noch am testen, aber schon die free Version hat einige nützliche Sachen, die oll ausehen im Online SHop. Der SUpport ist sehr schnell

This app is awesome. It has most of the features I was looking for my app. Additionally, impressed by Hana from support team. She has helped me update rewards points for all my customers and solve all my queries.

The app is great! with so many details and options. And customer support is also very good. Especially with great support of Hana, I believe you can solve everything!

the best apps and excellent customer service!

Very good… especially the help desk. Hana solved some problems very quickly. Super helpful!

Hana is great, she fixes things very quickly. Very responsive service!

With the help of both Hana and Jade, they were able to assist me in fixing the Joy widget on our site. Not only this, but they spotted that the version of our widget was quite behind. They recommended we update, and from this it was 100x better. The app, worked and looked cleaner! Could not be more grateful! 10/10

great customer support!

REAL TALK FOR SMALL BUSINESSES (Not Ai generated, so excuse my lack of eloquence): If you're considering using this app or paying for their services, let it be known that I was hesitant at first. I am not a large company by any means--just a solo artist building a brand alone. The money I make is valuable, so I need to know that something is worth it before committing to yet another subscription service. Needless to say, I think most business owners know how important a rewards program can be for customer retention and increase in sales. I took a chance on Joy--first utilizing their free version. There was a learning curve, but their interface is pretty user friendly. Eventually, I realized I was going to want to use a couple features that come with their lowest tier subscription. They offer a 14-day trial on this, so I highly suggest taking advantage of that and seeing if it's a good fit for your needs. Lastly, I have to mention the outstanding customer service the Avada (Joy) team has provided. I reached out for help even before I upgraded to a paid sub. They were quick to reply and answer all of my questions. They troubleshot all my issues (which were not many, but naturally come with the level of customizing I am doing on my site) with great efficiency. I really appreciate that they prioritized getting my rewards program up and running with the encroaching deadline of my website launch. While some features may not be available or possible with their app, they do have a voting system for their clients and developers to further improve their app. TLDR; They Joy loyalty rewards app is 100% worth using even at its free tier. Their customer service team is not only EASY to reach, but also reply within minutes and will work quickly to troubleshoot any issues you may have. Highly recommend 10/10. -Charity B. Owner of Sword & Whetstone

Great App, Better Customer Support. Hana and Audrey were incredibly useful!

Hana was super helpful in assisting me with my request. I had an issue with a customers birthday points and she resolved this quickly and now my customer is happy! Thank you for the great service Hana! :)

Great experience and quick support thanks to Sonny