All reviews

Rating Breakdown

  • 5
    95% (1,726 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (16 ratings)
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5 / 5 Share

Oct. 15, 2024

Store

IVRAH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means a lot to us, and we're here to help if you need anything else. Enjoy using our app!

5 / 5 Share

Oct. 14, 2024

Technical support and customer service at Joy are great - quick response time and friendly staff! Sonny helped me to manage the widgets and theme settings quickly! We are happy to have chosen Joy!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our technical support and customer service. It's fantastic to know that Sonny was able to assist you with managing the widgets and theme settings efficiently. Your satisfaction is our priority, and we’re thrilled that you chose Joy! If you have any more questions or need further assistance, feel free to reach out. Enjoy using the app!

5 / 5 Share

Oct. 14, 2024

i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!

5 / 5 Share

Oct. 13, 2024

Hana is so professinoal, she basically solved my problem in no time at all, thanks a lot!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that Hana was able to resolve your issue quickly and professionally. We strive to provide excellent support, and it's wonderful to know that you had a positive experience. If you need any more assistance in the future, feel free to reach out. Thanks again!

5 / 5 Share

Oct. 12, 2024

I love the service this app is providing as well as the customer service. The staff of them are so good. I got a staff member named Audrey, who helped me out in all thing setting up program, designing it, instructing me! they are too good,

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re thrilled to hear that you love the service and that Audrey was able to assist you so effectively with setting up and designing your program. Our team is dedicated to providing top-notch customer service, and it’s great to know that Audrey made such a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're here to help!

5 / 5 Share

Oct. 10, 2024

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro plan. It's great to know you found their assistance responsive and helpful. Your feedback is invaluable, and we're glad to be a part of your e-commerce journey. If you have any more questions or need further assistance, feel free to reach out anytime!

5 / 5 Share

Oct. 10, 2024

Always great support and our customers love it. Thanks!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're delighted to hear that you and your customers are enjoying our service. Providing great support is our priority, and we appreciate your continued trust in us. If you need any assistance or have further questions, don’t hesitate to reach out. Thanks again!

5 / 5 Share

Oct. 10, 2024

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction is our priority, and we appreciate your support! If you need anything else, feel free to reach out anytime.

5 / 5 Share

Oct. 9, 2024

Easy to use and navigate, amazing support - Audrey is super helpful, highly recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're delighted to hear that you found the app easy to use and that Audrey provided you with amazing support. Your recommendation means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out.

5 / 5 Share

Oct. 9, 2024

Great customer service, Hana was very helpful and resolved my issue within minutes :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Hana was able to help and resolve your issue so quickly. If you need any more assistance in the future, feel free to reach out. We're always happy to help! 😊

5 / 5 Share

Oct. 8, 2024

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Using app

20 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)

5 / 5 Share

Oct. 7, 2024

Great app, lots of features and customizations to choose from. We were confused about a few things, but contacting support was quick, and Audrey was very patient and helpful, going above and beyond to resolve our concerns. We're still on the free plan, but will definitely upgrade to unlock even more features!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're thrilled to hear that you're enjoying the app's features and customizations. It's great to know that Audrey provided the support you needed and helped clarify any confusion. We’re excited to hear that you’re considering upgrading, and we’re here to assist you every step of the way as you unlock more features. If you have any further questions, feel free to reach out again!

5 / 5 Share

Oct. 7, 2024

I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!

Store

Nillary

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!

5 / 5 Share

Oct. 7, 2024

Very nice, high cost performance, good service

Store

Rovsun

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!

5 / 5 Share

Oct. 6, 2024

Prakash helped me so much!!!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re thrilled to hear that Prakash was able to help you so much. If you ever need further assistance, feel free to reach out—we’re always here to support you!

5 / 5 Share

Oct. 6, 2024

very good emily

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re happy to hear that Emily provided excellent support. If you have any questions or need further assistance, don’t hesitate to reach out!

5 / 5 Share

Oct. 6, 2024

Good customer support. Nice made Loyality program!

Store

My Store

Using app

About 1 hour

Developer Reply

Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!

5 / 5 Share

Oct. 5, 2024

Just started using the loyalty program after testing multiple others. Great value and fantastic support and onboarding help from Hana and Anivia. :)

Using app

About 24 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your wonderful review! We’re thrilled that you chose our loyalty program after testing others and found great value in it. It's fantastic to hear that Hana and Anivia provided you with excellent support and onboarding assistance. If you need any further help as you continue using the program, don’t hesitate to reach out—we’re always here for you! Best regards,

5 / 5 Share

Oct. 4, 2024

Store

Faris

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Provides incredibly enthusiastic support and is user-friendly and applicable

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re so glad to hear that you found our support enthusiastic and that you’re enjoying the user-friendly and applicable features of our app. We always strive to make things as smooth as possible for our users! If you ever need further assistance, don’t hesitate to reach out. We're here to help!