Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,678
chart
#113
All reviews
Review RSS Feed
April 15, 2026
We've been really liking the features this app offers, but the best part is the amazing 24-hour support!
April 14, 2026
I got a little lost in the settings, but Hana helped me out in just a few seconds. Great job, thanks!
April 14, 2026
hana is so great and helpful, very happy and possitive experince,highly recomment ,she offered me the best costumer service ever
May 21, 2026
good service
Update 12/5: We're glad to hear you've been able to access the app again! Thank you for letting us know. If you ever run into any issues in the future, please don't hesitate to reach out; we're always happy to help. __________________________________ Hi there, We’re sorry for the inconvenience. Our team actually replied to your email earlier, but it seems the message may not have been successfully delivered, so you may not have received it. In the meantime, could you please try the following steps to access the app again? • Clear your browser cache and log in again using the Store Owner account then try opening the app. • If needed, please open the app via Shopify Admin > Settings > Apps and sales channels. If the issue still persists, could you please send us a screenshot of what you see when opening the app (including any error message)? That will help us investigate further. Looking forward to your update. Best regards, Joy Support Team
April 10, 2026
Hana was incredibly helpful. She quickly understood the issue we were facing with a customer’s phone number verification and provided clear, easy-to-follow steps to resolve it. She guided us through both possible solutions which made the whole process stress-free and simple. Really appreciate how responsive, friendly, and knowledgeable she was throughout the conversation. Great support experience overall with the Joy team.
April 7, 2026
Hana was so professional and patient. She really went above and beyond to help me resolve my issue.
April 4, 2026
Great app, simple and impeccable support! Thank you Hana for all your help!
April 2, 2026
I’ve been using this app for a while, and the experience has been fantastic. The app itself is intuitive, reliable, and really helps streamline my store operations. A special shoutout to Rosie — her support has been incredible! She’s always responsive, patient, and goes above and beyond to make sure everything works perfectly. Truly appreciated! Highly recommend both the app and the support team.
April 2, 2026
This is a great app, and the support team helped me quickly solve my issue. They responded very fast, almost like customer support is available 24/7, which is really impressive. Thank you for your help — I really appreciate it. Overall, a very good and useful app!
March 31, 2026
They provide a great service and are very prompt on their responses. Sonny and Cody were very proactive in helping me resolve some technical issues, we recently switched over from Smile and we have ZERO regrets
March 27, 2026
Hana and Mark did such a great job so helpful and quick on the task, because of them I would recommend Joy: loyalty program to everyone. Great work!.