Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,814
chart
#541
All reviews
Rating Breakdown
July 9, 2023
Prakash was so helpful! I had a few questions when getting this set up and he was quick and happy to respond! Thanks so much for all of your help! :)
July 9, 2023
I've tried several loyalty programme apps and Joy is still my preferred choice as it is user friendly, the basic version is good enough for basic use while the premium version is quite affordable. Joy has responsive team whom will be online to attend to your enquiries within a short period of time which is a plus point. Sunny, one of Joy's team members is able to assist me with my theme integration and set up. Thank you for your assistance and I am truly glad to see the improvements Joy has made to its app over time. Can't wait to see what else Joy can offer in the long run!
July 8, 2023
Hana was amazingly helpful!! I had a ton of questions and she was very knowledgeable and patient in helping me. Thanks so much Hana!
July 6, 2023
Great customer support with my issues when it came to the app. Prakash helped me solve them with ease. It's also a useful app that can help me improve customer retention.
July 6, 2023
Needed some help with embedding the app to my theme. Esther was quick and efficient. It was a quick response.
July 5, 2023
just started using it but so far its better than the other loyalty program apps! Way better pricing, great support!
July 5, 2023
Best loyalty app out there. So many more features in comparison to others. Had some issues getting the app integrated into my theme, and their customer service is second to none! I had help from Jasmine, and it was so quick and easy to get help, and i'm being completely honest, it took 5 minutes to make things perfect! Highly recommend!
July 5, 2023
I have just started on shopify and this app has become a great help. Even though it was a bit challenging at first, after asking customer support Esther helped me out by fixing a problem I had. Thank you to Joy for the idea and thank you Esther for the help!
July 4, 2023
First time using and installing and Juliana was very very helpful and so friendly. Definitely made the experience very easy and pleasant. We got it all set up for both online and POS and so far it is exactly what we needed. Two thumbs up for customer support right from the start!
July 4, 2023
The customer service, especially from Lydia, is exceptional. She was very friendly and helpful. It's a really good app!
July 3, 2023
So far things are easy to setup and use. Juliana from CS helped me with updating my points import file; it's been a great start!
July 3, 2023
Liz from Avada helped me a lot. Within a few minutes my problem was solved. Thank you! The program is great.
July 3, 2023
This app is best app for Loyalty program. Fast Support, quick resolution and easy to navigate. Thanks
July 2, 2023
one of the best customers services I've ever seen especially (Juliana) she is so active and friendly and reply fastly
July 1, 2023
I chatted with Juliana today and she was super helpful! We are just getting started with Joy after using another program for many years! I cannot express how easy it was to get my questions and concerns addressed quickly. Really a good start to what I hope will be a great addition to our customer's experience.
July 1, 2023
hana was great help with assisting me on finding the pos setting for this loyalty program thank you so much
July 1, 2023
So far I'm really happy with this app and Esther has been an amazing help with getting me up and running
June 30, 2023
Excellent APP with pre and post installation assistance. Liz was really quick to figure out the problem and help me fix it. Advise
June 28, 2023
i really love the app, i love the support AND I LOVE Hallyfe he kept helping me till the end. Much appreciate the hard work and effort you guys are doing ! Hallyfe Your the MAAAN ! Well DONE.
June 28, 2023
Le support de Joy est vraiment top ! Rapide et efficace ! L'application n'apparaissait pas dans la liste d'intégration d'application, Jasmine m'a indiqué la marche à suivre, et à fais le nécessaire de son côté, en moins de 5min le problème était résolu. Efficacité, rapidité, bienveillance. Je recommande à 1000%