All reviews

Rating Breakdown

  • 5
    95% (1,512 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 97% (1,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

The app is simple to use. easy to set up reward and referral programs. Very easy to get customer support. Abby was very helpful and efficient with the responses.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding. The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features. What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 7, 2024

great service and great app.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

So helpful, really fast and polite service, a pleasure to deal with !

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 6, 2024

I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great App with outstanding customer support. A relentless team with super quick response time, able to figure out whatever inquiry you might have. I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

They have really helpful and fast customer service at all hours. I talked to Sunny and Gideon

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

thank you so much esther for helping me out in a quickly manner. she's professional and amazing! also i love the app, its very neat

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Easy to use and the technical support is very responsive.

Store

Silumen

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem. We recommend this app.

Store

Shibui

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

I got instant help from Hana in setting up the embedded pages for referral program. This App has proper support have been using it for more than 6 + months

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.

Store

Cantata

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

it was very responsive app after using other apps no reponsive like this app it was Lydia on support that guide me on everything 5 stars thankyou

Store

TrusJoy

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Great App & Support, we love Audrey!

Using app

25 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

hana is helpful and help me solve the problem immidiately

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Na enkele andere apps te hebben geprobeerd, kwam ik bij Joy terecht. De layout van de widget is mooi en helder, alsook de setup. Bedankt aan Hana om mij door het proces mee te sturen. Ze nam de tijd voor mijn vragen en zocht uit wat ik over het hoofd had gezien. Ik raad deze app aan!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Consiglio quest'app oltre alla bellezza soprattutto per l'assistenza che offre Liz Elisabeth e tutto il loro team sono molto d'aiuto. App bellissima ottima assistenza ha migliorato il mio sito

Using app

6 months

Total reviews

10

Average rating

5.0