All reviews

Rating Breakdown

  • 5
    95% (1,654 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

April 27, 2023

Thank you ABBY for helping me ! great app, fantastic service and customer support. also they have other apps

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2023

Tolle App, vor Allem der Support ist sehr hilfsbereit und schnell. Bei Problemen wird selbst Nachts noch geantwortet und das Problem am nächsten Tag behoben. Sehr empfehlenswert!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

The App is great! Generous free features! It also has a 14-day trial before committing to the pro version. Lydia is awesome! fast response and overall just been helpful! Highly recommended!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

This is a very good application, Esther has patiently answering my question. Thank you so much.I recommend it to everyone.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Quick and helpful support. Nice interface and easy setup. Can translate it into Brazilian Portuguese easily.

Store

Mei Wei

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Excellent customer service from Sunny, thank you. I was able to get what i needed help with and got right back to work.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

excellent customer support especially jasmine and tony also the app is great what i was expecting

Store

My Store

Using app

13 days

5 / 5 Share

April 24, 2023

really awesome reward feature Esther was awesome and help me with my issues right away.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

The app has great customization options and we are more than happy with the professional customer support given by Emily!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

Esther from support was really helpful and helped us get the whole app set up on our store removing the Joy branding and even changing the font in the code. Highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Jasmine was so helpful and went above and beyond to assist me with my queries. Looking forward to using the app. Thank you :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

super contact et aide de la part de JAsmine et LIZ merci beaucoup pour les réponses rapides ainsi que les aides sur la configuration. l'app est très bien

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

quick costumer support from Jasmine

Store

My Store

Using app

4 months

5 / 5 Share

April 20, 2023

I love my experience with this app! It's easy to use and the support I got from Jasmine was super helpful and fast. Such great customer service!

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

April 18, 2023

Fast and helpful. Really good experience with customer service, they helped me to finish setting up the app and everything is working perfectly fine. Thank you!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

Quick help and links with info sent for my questions on setting up the Joy rewards program on our POS - thanks Juliana!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Recently had a small tech issue with our store, I spoke to Jasmine from support and she was super helpful, they got the issue fixed promptly. Update: Had to contact Joy recently again about a modification for the widget display on certain pages. Esther and Toby were quick to get this sorted for us. Thanks! The support is very good. Keep up the good work.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 14, 2023

Great app, very easy to use and the customer service is very fast and very helpful, definite recommend it!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2023

Good app great support from Prakash. He had been very helpfull, fast and nice, i recommend, love this app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Quick and easy fix to get with getting the program to work. Support was very efficient in accommodating needs and Esther was a tremendous help.

Using app

3 days

Total reviews

1

Average rating

5.0