All reviews

Rating Breakdown

  • 5
    95% (1,512 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 97% (1,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2024

Avada is by far the best in support and response time. The support feels like 24/7. Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

It´s a great App for the Rewards Points. Lovely customer service, very professional. We have had Esther and Tony to resolve an issue and they were awesome and very fast to solve it. Thank you.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I am very satisfied with Esther's patient and efficient service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great support from the Avada team members Hana and Toby. You're the best.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Really good and easy to use app - The customer service is excellent. I had couple tricky modifications and questions how to reach the ideal outcome for our website. Together with customer service and developers, we managed to find solutions to all of my questions. The explanations and walkthoughs were really easy to understand. I recommend the app highly!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

J'utilise cette application pour un supermarché en ligne et je la trouve complète. Le SAV est vraiment très réactif et répond à toutes nos questions. Merci Hallyfe et Esther ! Je lance mon site et je vais voir si les clients adhèrent à ce programme de fidélité.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Good application

Store

bateeq

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Abby did a good job helping me with my questions. I'm juste starting with Joy Loyalty & reward and so far I am satisfied.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Durante lo que he probado se siente muy bien y facil de usar

Using app

41 minutes

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 29, 2023

Fantastic app - really good customer service which is available during working hours with quick response times. I tried many different loyalty programs - this one seemed to have the most features for the money.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

The service is exceptionally good, the app works well, and I'm glad I came across this plugin. Jasmine was a great partner and helped me out a lot.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Prakash was a great help in enabling and setting up this new rewards program to my website.. although I'm still learning how this works, I cannot give a review on the apps itself. Stay Tuned!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Great support by Jasmine and Wiliam and rest of the team.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Joy: Loyalty Program una delle migliori app per i Rewards Program

Using app

About 5 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

The app is great!! Had a couple of issues that I needed help with and I want to thank Esther for helping me in a matter of minutes resolve it!!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Abby was very helpful working on both of our websites - 100% recommend

Store

Teepeg

Using app

3 months

Total reviews

1

Average rating

5.0