Joy Loyalty Program & Rewards
Maximize retention with loyalty, rewards, VIP tier, membership
Rating
4.9
feedback
1,599
chart
#82
All reviews
Dec. 22, 2023
An easy to use and easy to set up application. Customers are very happy that they can activate automatic discounts and the calculation of points is completely automatic and always very clear. The support team saved me a lot of time by always answering my questions promptly, thus speeding up the testing and online phase of the affiliate program. For now I am very satisfied!
Dec. 19, 2023
I am just in the midst of transfering my existing customers from a different reward program to Joy. I was having issues getting all of my customers transfered but William was able to get them all transfered with ease. Thank you!
Dec. 13, 2023
I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.
Dec. 13, 2023
The support is very helpful. Abby the customer support agent is amazing :)
Dec. 12, 2023
The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon. Thank you!
Dec. 12, 2023
I wanted to take a moment to express my sincere gratitude for the exceptional support I recently received from Abby.Thank you for your outstanding support Abby.
Dec. 11, 2023
The app is amazing and the customer support is very helpful. Much recommended!
Dec. 10, 2023
I am still in the setup phase, I was frustrated with an integration and Hana popped in and fixed it extremely quickly! If this is the level of support, I am going to love this app!
Dec. 10, 2023
After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.
Dec. 7, 2023
So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!
Dec. 7, 2023
L'application fonctionne bien et répond à mes besoins. J'ai eu quelques problèmes, mais le service client a été courtois, très rapide et efficace.
Dec. 7, 2023
This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.
Dec. 6, 2023
super app et le personnel est top rapidité et professionnalisme
Using app
3 months
Total reviews
2
Average rating
5.0
Dec. 5, 2023
Loving the app so far, we've been using it for a month and a half now, and it's working nicely. The team is amazing as well, special thank you to Sunny and Tony for their help!
Dec. 4, 2023
Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!
Dec. 2, 2023
I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!
Dec. 2, 2023
Was a great first time experience with Hana. Solved my issue with a great attitude!