All reviews

Rating Breakdown

  • 5
    95% (1,512 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 97% (1,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 22, 2023

An easy to use and easy to set up application. Customers are very happy that they can activate automatic discounts and the calculation of points is completely automatic and always very clear. The support team saved me a lot of time by always answering my questions promptly, thus speeding up the testing and online phase of the affiliate program. For now I am very satisfied!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

I am just in the midst of transfering my existing customers from a different reward program to Joy. I was having issues getting all of my customers transfered but William was able to get them all transfered with ease. Thank you!

Using app

22 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Audrey sank you

Store

Ruzena

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Very quick response from support! Thank you!!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

The support is very helpful. Abby the customer support agent is amazing :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon. Thank you!

Using app

18 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 12, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional support I recently received from Abby.Thank you for your outstanding support Abby.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

The app is amazing and the customer support is very helpful. Much recommended!

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

I am still in the setup phase, I was frustrated with an integration and Hana popped in and fixed it extremely quickly! If this is the level of support, I am going to love this app!

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

Store

LINDAS

Using app

5 days

Total reviews

16

Average rating

4.0

5 / 5 Share

Dec. 7, 2023

So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

L'application fonctionne bien et répond à mes besoins. J'ai eu quelques problèmes, mais le service client a été courtois, très rapide et efficace.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Great app so far and seems fairly priced for the options!

Using app

About 3 hours

Total reviews

25

Average rating

2.5

5 / 5 Share

Dec. 7, 2023

This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.

Using app

About 2 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Dec. 6, 2023

super app et le personnel est top rapidité et professionnalisme

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Loving the app so far, we've been using it for a month and a half now, and it's working nicely. The team is amazing as well, special thank you to Sunny and Tony for their help!

Store

ZYNAH

Using app

About 2 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 4, 2023

Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!

Store

Vesta

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Was a great first time experience with Hana. Solved my issue with a great attitude!

Using app

32 minutes

Total reviews

1

Average rating

5.0