All reviews

Rating Breakdown

  • 5
    95% (1,655 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Feb. 28, 2023

I couldn't believe the amount of speed and accurate service this app has. As a customer service team, I couldn't be more happy. Truly. At first, I thought it was a bot given the speed of replies, turns out No, it's THEIR AMAZING customer service agent, called Hana. Really hats off believe me.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2024

Hana was incredibly helpful. I needed the app to reintegrated with our updated theme and it was fixed super fast.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Emily was very helpful in helping set up my loyalty rewards program app. This app is incredible! I can't wait for my customers to save while they shop! They're going to love it!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Prakash was quick to answer my questions and help. Like you can change the branding and are able to do back dated loyalty points.

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

The Joy app really works well and their support is spot on. Fast and friendly. Great job and kudos to the Joy team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Prakash was AMAZING in helping me sort out my confusion. Customer support is quick and helpful. Cant wait to run this program!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I installed the app about 20 minutes ago and have been chatting with the lovely Hana since then. Hana has been helping me set up the app, get the Klavio integration sorted and answer my 1,000,000 questions. Hana is a great support. Love that I have had support from the minute i installed the app. so far its smooth sailing.

Using app

8 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 20, 2023

Its a very good app. Easy to use. Thank you hana for your lovely help................................

Store

Beatfit

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2023

App looks great and the functionality is awesome. Definitely would recommend if you're looking for a loyalty plugin! Prakash was also very quick in helping me to remove the branding.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

I decided to add a Loyalty program to my store, and Joy had what I was looking for. The team (Jasmin ) was super friendly and helpful in helping remove the branding label.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Hana is really lovely. I enjoy the app so far. Very straightforward and easy to use. I'd say worth a try

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

quick response from the customer service support team. I am on the free plan and they provide good support too and I will switch to paid plan soon.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

What a huge suite of items here under the Avada umbrella! Hakeem assisted with snippets to get my code just right to show in the rewards account and is the Best!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Great app, responsive support! Thanks to the specialist Hannah! These guys really know their job and help us do business!

Store

FITME

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

App is very easy to integrate and customer service couldn't be more helpful with the onboarding process. Big thanks to Jasmine, and this app is highly recommended!

Using app

2 days

Total reviews

15

Average rating

4.7

5 / 5 Share

Feb. 14, 2023

So far so good, easy to install and great support! I still do not understand everything on it but it seems like is the app I was looking for! Thanks

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

En tant que utilisateur de Joy: Rewards, Loyalty Program, je peux dire que je suis très satisfait de ce programme. L'interface est facile à utiliser. Je remercie Emily de son aide apporté et de ca réactivité

Store

Pnda13

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2023

I just went through so many of the Loyalty apps. Some I could not figure out and others wanted to over charge for integrations. You would get one per tier. This app integrates perfectly with judge.me and klayvio which is perfect for us. It was easy to figure out the adding options for earning and spending. Wow. I am so happy I found this! I am been like wasting so much time on others who made me email back and forth.. with no help. And the customer chat service app is amazing. There is a chat right in the app and the response was quick. Hana helped me and she provided fantastic support. So excited and relieved I can stop wasting time.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2023

Emily was so professional and helpful, thank you for your quick and smooth support! And great app BTW

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

I’ve a good experience And The customer service is good; Jasmine support me to help me remove mt braiding

Store

JANE

Using app

4 months

Total reviews

1

Average rating

5.0