Joy Loyalty Program & Rewards
Maximize retention with loyalty, rewards, VIP tier, membership
Rating
4.9
feedback
1,599
chart
#82
All reviews
Review RSS Feed
Sept. 14, 2023
We just switched over to Joy from a different loyalty program. It was a pretty painless switch overall, we were easily able to import the points from the old system into the new one. I had a few issue getting the rewards to show up on the POS (which turned out to be me just being oblivious and nothing wrong with the app), but I clicked on support and typed in my issue, within minutes Hana was able to point me in the right direction and we are fully up and running now! Highly reccomend this app for ease of use and excellent support.
Sept. 14, 2023
I had a bunch of questions regarding how the app works and about setting up the loyalty Program, Wendy was quick with the responding and helped me to understand the use of the program a lot better. Still waiting to set it up but i think it will work wonders!
Sept. 13, 2023
Customer service was great and Ester was very helpful in fixing any bugs! Thank you!
Sept. 12, 2023
I received real-time and fast assistance. Operator Hana helped me set up and troubleshoot the app. 5 star service. Advised.
Using app
About 3 hours
Total reviews
2
Average rating
5.0
Sept. 12, 2023
L'app, anche in versione Free, è fantastica e funziona perfettamente. Liz dello Staff Tecnico è stata davvero professionale e gentile nell'aiutarmi in alcuni configurazioni post-installazione. Consigliatissimo. SUPER!!!
Sept. 11, 2023
Very useful features for a manageable monthly price. Customer support is incredibly fast. Emily helped me get everything setup properly and took the time to walk me through what I needed. Major upgrade from our previous app.
Sept. 11, 2023
I just faced some technical issues recently. So, I contacted support and Wendy is the one who helped me a lot. And now everything is set.
Sept. 10, 2023
Esther is super friendly and helpful! She answered all of my question and made the process super simple.
Sept. 10, 2023
Had issues with the app regarding branding colors and text changes. Esther from the support team was quick to respond and gave a solution in no time. Would recommend this app to any Shopify store owner that is looking for a reward program for their customers!
Sept. 9, 2023
Just integrated JOY after a long search to find a loyalty reward app that did everything I wanted. Had a few little branding niggles, but jumped on the chat and the awesome Emily sorted me out right away. Super patient and helpful with all my requests. Lets hope the app is as good as their customer service! Time will tell.
Sept. 8, 2023
Fast integration. Customer Support "HANA" was very quick to respond and immediately resolved my concerns :)
Sept. 8, 2023
Excellent support by Hana ... We recently migrated to this Joy app and they have helped us in setting and migrating the points .. Great team and also very reasonable cost
Sept. 6, 2023
I am thrilled to share my positive experience with the JOY app. From the very beginning, the customer service provided was excellent. Liz guided me through the setup process, helped me import customer points and birthdays, and was always there to resolve any issues promptly and efficiently. What impresses me the most about JOY is its incredible value for money. Not only does it come at an affordable price point, but it also offers a comprehensive range of features that meet all my needs. Whether it's managing customer loyalty programs or tracking rewards, JOY has got it all covered. Overall, I couldn't be happier with my decision to use the JOY app. The exceptional customer service and the app's robust functionality will definitely make it an invaluable tool for my business. I highly recommend JOY to anyone looking for a user-friendly and feature-rich points and rewards app. It's an investment that truly pays off!