Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,681
chart
#103
All reviews
Review RSS Feed
Jan. 12, 2024
We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!
Jan. 10, 2024
Really good and easy to use app - The customer service is excellent. I had couple tricky modifications and questions how to reach the ideal outcome for our website. Together with customer service and developers, we managed to find solutions to all of my questions. The explanations and walkthoughs were really easy to understand. I recommend the app highly!
Jan. 9, 2024
Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!
Jan. 6, 2024
J'utilise cette application pour un supermarché en ligne et je la trouve complète. Le SAV est vraiment très réactif et répond à toutes nos questions. Merci Hallyfe et Esther ! Je lance mon site et je vais voir si les clients adhèrent à ce programme de fidélité.
Jan. 5, 2024
Jan. 3, 2024
The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.
Jan. 2, 2024
Abby did a good job helping me with my questions. I'm juste starting with Joy Loyalty & reward and so far I am satisfied.
Dec. 29, 2023
Fantastic app - really good customer service which is available during working hours with quick response times. I tried many different loyalty programs - this one seemed to have the most features for the money.
Dec. 28, 2023
The service is exceptionally good, the app works well, and I'm glad I came across this plugin. Jasmine was a great partner and helped me out a lot.
Dec. 28, 2023
Prakash was a great help in enabling and setting up this new rewards program to my website.. although I'm still learning how this works, I cannot give a review on the apps itself. Stay Tuned!!
Dec. 24, 2023
The app is great!! Had a couple of issues that I needed help with and I want to thank Esther for helping me in a matter of minutes resolve it!!
Dec. 22, 2023
An easy to use and easy to set up application. Customers are very happy that they can activate automatic discounts and the calculation of points is completely automatic and always very clear. The support team saved me a lot of time by always answering my questions promptly, thus speeding up the testing and online phase of the affiliate program. For now I am very satisfied!
Dec. 19, 2023
I am just in the midst of transfering my existing customers from a different reward program to Joy. I was having issues getting all of my customers transfered but William was able to get them all transfered with ease. Thank you!
Dec. 13, 2023
I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.