Joy Loyalty Program & Rewards

Sept. 6, 2023

Recently installed and had a few questions and needed my widget size adjusted, Esther and Anivia on the instant chat were such a big help and responded promptly. I love the setup and the cost compared to other loyalty apps.

Sept. 4, 2023

Sept. 4, 2023

Great app! Much cheaper than another I used briefly! PLUS customer support is the best! Lydia and William were so quick to help move the button so it didnt interfere with other elements in my website, and also showed me how to change the text. Happy customer here!

Sept. 1, 2023

So far the support has been very fast and helpful. Hana was able to answer my question right away and point me in the right direction to get my program up and running. This is important to me when using a new app and trying to get set up. The app is user friendly and simple to use.

Aug. 31, 2023

Liz was very helpful, knowledgeable and patient. I have zero knowledge about app setup but she was very patient to walk me through and completed the setup. She has saved me a lot of time. I believe Loyalty & Rewards Program is happy to have her as a teammate. Thanks Liz so much!

Aug. 31, 2023

Customer service is incredibly fast and helpful. The pricing is much more affordable with a lot of features compared to other loyalty program apps out there. Shoutout to representative Liz for helping me set up!

Aug. 30, 2023

Una aplicación realmente interesante y extremadamente útil. Tuve algunos problemas activando la aplicación tras instalarla, pero Jasmine, del soporte de AVADA, me ayudo a activarlo rápidamente, !Muchas gracias!

Aug. 29, 2023

Jasmine and Wiliam have been super helpful!! Love the app so far hope it works well! More functions to come that's very exciting

Aug. 27, 2023

Juliana was quick to sort out helping us to embed the app

Aug. 26, 2023

Just installed the app. Still need to apply it to the website, but lots of options in free plan. Fast reply by support

Aug. 25, 2023

Great and very quick help by Prakash. A very great and usefull app. I troed orher begore. But this is the one.

Aug. 25, 2023

Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.

Aug. 24, 2023

Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.

Aug. 24, 2023

Lydia was a lot of help. I enjoy this app. I will continue using it for our website. I am happy with the level of service it has provided me.

Aug. 24, 2023

So far anyway, I am in love with app! Fingers crossed things stay this way and I'll be here for good.

Aug. 23, 2023

Thanks, a lot for the fast respond by the support team and quilty of service and special thanks for Hana from the top agents

Aug. 22, 2023

I have been previously using a reward app called Smile. It was perfect for my store but they have set a limit on monthly orders and increased the pricing so they lost a customer. I tried finding the most similar app and came across Joy Loyalty. It had all the features I needed for a cheaper monthly plan, all with UNLIMITED ORDERS! The only issue I had was importing all of my customers points onto Joy, it could have gone smoother but their Live Chat Support was very helpful. It is working great on my POS, as well as on my website. Shoutout to their support team and Esther for getting me set up and appreciate the quick live support!

Aug. 21, 2023

Was looking for information and accidentally opened chat box. Greeted by a very friendly support team member, Emily, who provided me with all the information I needed. Great customer service experience! That's how you build brand loyalty! Thanks!

Aug. 19, 2023

Fantastic!!! Walked me through adding details. Thanks!! https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg

Aug. 19, 2023

Wir starten gerade mit Joy. Bis jetzt läuft alles super. Wir werden es hauptsächlich für unsere POS Kunden benutzen. Auch der Support hat sehr schnell geholfen, da die Währungsanzeige auf Dollar gestellt war. Innerhalb von Sekunden wurde es auf Euro umgestellt. Danke dafür! We're just starting with Joy Loyalty App. Everything works so far very good. we will use it mainly for our POS customers. Special thanks to Liz from the support team, who changed the currency sign within seconds from dollar to euro.