Joy Loyalty Program & Rewards
Flexible loyalty rewards program, points, VIP tier, membership
Rating
4.9
feedback
1,598
chart
#114
All reviews
Review RSS Feed
Nov. 30, 2025
really good platform. Before i install this i tried 3 other apps. Other apps providing free plan but everything is limited if we try to change a single option i will ask to subscribe, but compare to that this app is really good. For the free plan also having enough features and 150 monthly allocation is enough to scale our project to take decision for the subscription. I had one customization because i setup a bottombar in my site but the floating icon overlap it. I open the chat option at late night 2 AM. But Abby replied instantly but mot only the reply within few mins they fixed me the issue. Really satisfied.
Nov. 28, 2025
Hana was incredibly helpful throughout my support interaction. She responded quickly, understood my issue right away, and made the whole process easy to navigate. Her communication was clear, friendly, and efficient, which made resolving my problem much smoother. I really appreciate her assistance thank you, Hana!
Nov. 27, 2025
Joy has helped us quite a lot. Their support team is friendly, enthusiastic, and efficient. I am very satisfied and highly recommend them to everyone.
Nov. 25, 2025
5/5 Stars - Truly Lives Up to Its Name: A Joy to Use! After extensively testing and comparing various loyalty platforms like Yotpo, Smile, and Lion Loyalty for our business, Joy Loyalty Program stands out as the clear winner. It's not just good; it's the most cost-effective solution with top-tier functionality. The backend interface is incredibly intuitive, making campaign setup a breeze instead of a chore. What truly sets Joy apart, however, is the phenomenal human element. Their 24/7 live customer support is a game-changer. We've had the pleasure of being assisted by support agents like Audrey, who are not only highly professional but also genuinely dedicated and responsible. Furthermore, the development and design teams are incredibly responsive and provide swift, powerful support whenever needed. They are true partners in making our program a success. In short, choosing Joy has been, well, truly joyful. It’s the perfect blend of a powerful, user-friendly platform and an exceptional, supportive team. Highly recommended!
Nov. 23, 2025
Their customer service support is done very well! Every time I have a question, they reply quickly. Hana is a great customer service representative who perfectly solved my problem. It's a great app！
Nov. 23, 2025
I am extremely grateful to Hana and Andrew. They helped me solve the problem and were extremely patient.
Nov. 19, 2025
We used Joy to build our membership program. Functionally, Joy met most of our requirements and helped us with customization. The pricing was also reasonable. Joy's customer support was excellent; their response was very quick, and their technical staff were highly skilled.
Nov. 19, 2025
We've been searching for a tool that can effectively boost customer loyalty and repeat purchase rates, and Joy perfectly meets our needs. Its points reward system has greatly motivated customer spending and engagement behavior. The backend data dashboard is very intuitive, clearly showing the conversions and revenue it has brought us. Compared to the value it delivers, the pricing is extremely reasonable. The customer support team responds quickly and resolves issues professionally. If you're still hesitating, I can say this is one of the best investments we've made on Shopify. Daniel, in particular, has been an excellent partner to work with—whenever I have any questions, he always follows up patiently and in great detail.
Nov. 19, 2025
Por el momento estoy contenta, aunque llevo pocos días. La atención al cliente es rápida y eficiente.
Nov. 19, 2025
Have only just installed it and so far the support by Sonny has been EXCELLENT ! Looking forward to getting this up and running soon.
Nov. 17, 2025
I love the app, and Hana has made my experience even better. Truly excellent service!
Nov. 14, 2025
Joy is an excellent app that allows you to build customer loyalty through various programs, very easy to use and user-friendly. Furthermore, the customer service provided by Audrey was wonderful and prompt, she was able to fulfill all my requests with precision in a very short time! Plus: I wrote to her a few weeks ago and she still remembered my needs, fantastic!