All reviews

Rating Breakdown

  • 5
    95% (1,443 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,491)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2025

assistenza online in chat HANA, molto disponibile e gentile, grazie mille!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Great app. Support is also very helpful and very fast. Especially Hana, Sonny and Alyssa are great! So far, an awesome app that I would recommend to everyone who needs a loyalty program.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2025

This is an amazing app with a first-rate support team. Hana who helped me with customisations was amazing.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

this is a must have app if you want to make offers to your customers with no limit. customer support is amazing. I want to thank Jasmine for her amazing work

Store

Celesty

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

joy always resolves my issues quickly and without stress. thanks to mark and jasmine for their help today!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

sweet Hana, thanks for assisting

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Joy is happiness! this app is changing my business game to higher level. thank you Avada support, Jade unwavering assistance shows how good support to be when seeking for business growth. I recommend this app and all my 5stars just for you. Thank you!!!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Excellent customer service. Audrey handled my concern very well. Thanks!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

We run a fashion retail business and recently started using Joy Loyalty to manage our membership rewards and points. The setup process is very straightforward with step-by-step guidance, which makes it easy to get started. Special thanks to Sonny for the great support — the customer service team is always available, very responsive, and helpful. Overall, a really good experience, and I’d recommend this app to other merchants looking to build a loyalty program!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Sonny was professional and effecient in assisting with the setup of the app. Can highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I received excellent service from Audrey. She demonstrated professionalism, efficiency, and attentiveness, even while managing a busy workload. She addressed all of my questions thoroughly and provided valuable assistance where needed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Everything was perfect with Hana She is very pleasant and fixed all my issues. Thanks for her and I will use this app forever with this good supporter.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

The Joy: Loyalty Program & Rewards app is just what we needed at The Dock Drop! This gives us the ability to customize our rewards program, and we were able to build it out just as we had designed. The support that we received during setup was amazing and we look forward to a long and successful partnership as we continue to offer our exciting rewards program! We recommend this app to any business that is trying to implement a customer rewards program!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Audrey is the best

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

i love it!

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Entre todos os sistemas de fidelidade que já testei, nenhum se compara ao Joy, sobretudo quanto ao time que presta suporte. Que está sempre disposta em ajudar e lhe auxiliar no mínimos detalhes. Eu não teria outra ferramenta a indicar se não o Joy, muito robusta e funcional, faz o cliente realmente querer fazer parte do programa de fidelidade. 
Mais do que super indico.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

It's been a very good experience so far! Great Support team

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

super Hana

Using app

5 months

Total reviews

3

Average rating

5.0