Joy Loyalty Program & Rewards
All reviews
App works as good as any other loyalty program but at a fraction of the cost. Emily was very helpful in setting up the App to use with existing customer data so that all my customers were able to keep their points they've earned over the years.
This loyalty program is simple and easy to install. Still, I have to contact their customer service team via chat from time to time and they respond immediately and are helpful. My recent concern was about the timing to start and wanted to delete previous records of the points and Hana helped to delete the history and set up the rewards on the site. So finally enabled and up and running!
Really great customer service, very responsive and quick. New to using the app, but so far I love it! Lydia is fantastic and very helpful!
So we just started using this app and of course had questions. Absolutely love how quickly I was responded to. Look forward to the quick customer service and perks of this app.
I worked with two support members and they were outstanding in helping installed the App. Thank you so much Avada.
While searching for a new loyalty program i found Joy. Joy offers a lot of great options, previous costumer data is easy to upload and they offer a referral program in their free package and changing from my old program to joy even made my site faster! While setting up the program i bumped into some minor problems (coused by me not understanding what the app supposed to do haha) but i got great and fast help in the chat with Prakash (at almost midnight for me, amazing!) soving everything in no-time!
I have just installed the App. The customer service team (Emily) was helpful in getting the widget set up.
Great support from Liz. Quickly resolved my issue.
I had a whole series of questions today to optimize our user's journey and experience. Wendy handled each one quickly and efficiently! Fantastic service with this app's crew, always.
App is great and support is better!
Emily was very helpful in answering my questions with the rewards program.
Easy to navigate. Emily was helpful with integrating into Klaviyo.
Esther has been very helpful and responsive with my questions! So far, Joy is integrating well with my theme and was easy to set up. Any issues I did have were resolved within a couple of hours!
Joy Support was very patient and helpful with me as I navigated setting up my rewards program. I had a busy day where I was in and out of the chat room, but after a few hours, I got it all set up and we're excited to offer our customers this new feature and to help our business while doing it! I appreciated their help so much. I would definitely recommend Joy.
Very kindly and professional, solved the problem in a few minutes. App is simple to configurated
Abby was great! Patient & helpful and quick responses.
Just installed the app and had some questions as I was setting it up. Amazing service. Jasmine and Anivia were great and were able to answer all my questions and even got the developer to correct an image issue. So far I am impressed. The app is easy to set up and I can’t wait to have my customers use it.
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