Joy Loyalty Program & Rewards
Customer loyalty rewards, loyal points, VIP tier, referrals
Rating
4.9
feedback
1,681
chart
#99
All reviews
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Nov. 23, 2023
The customer care is so fast and respond to my problem so quick. Thanks Audrey
Nov. 22, 2023
Excelente servicio, muy atentos y solucionaron el problema con efectividad
Nov. 21, 2023
Dear Esther, I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated. Thank you, Wajma
Nov. 20, 2023
Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good
Nov. 19, 2023
The response was quick and the issue was resolved immediately. The app is sophisticated and easy to use as well. I give it 5 stars with high expectations for the future.
Aug. 5, 2025
Very good user experience. During use, I found that the icon on the website was slightly overlapped with the icon of another software. Hana helped me solve it very quickly. Thank her very much.
Nov. 17, 2023
5 stars to Joy's customer support. They answer questions very quick, and app interface is easy to use.
Nov. 16, 2023
CS Team responds immediately, Hana gave great help getting the app set up perfectly!
Nov. 15, 2023
Just moved from one of the other big loyalty programs because since they sold the support has been downhill and the system buggy - to the stage that I've got customers emailing me very upset as their points have disappeared and they think we are deleting them. If working with Joy Loyalty & Rewards is as good longterm as the onboarding I'll be with them for life! Thanks for your help guys.
Nov. 12, 2023
Great customer service, super easy navigation and the free option does the trick!
Nov. 9, 2023
I run 13 separate shopify stores and needed help setting up a complex loyalty scheme, Esther has been amazing!! The best online support I've received in a long time. We're now going to expand our loyalty program and use other apps they provide. Great service, thank you Esther!!
Nov. 8, 2023
Really easy to use with tons of options. I reached out to support, and Emily went above and beyond answering all my questions and helping me navigate the software! Very very helpful!!!
Nov. 2, 2023
So far so good. Using the free version and they have been very helpful. the live support is outstanding
Nov. 1, 2023
The customer service person Sunny was patient and very helpful. Sunny was able to walk me through the issue and quickly resolve it.
Oct. 30, 2023
Esther was very helpful in helping me get set up. The loyalty has great features and does not seem to slow my website down.
Oct. 30, 2023
Great service by Anthea , very quick and friendly. I got my query sorted within 5 minutes, thank you