Joy Loyalty Program & Rewards
All reviews
As our sales come mostly from our brick-and-mortar store, the POS integration is very important for us. It does, and that way we can bring together our online and pos business. Help on setup has been great, Emily was patient, quick and spot-on with the service. Thanks Emily! Great app, great features, great service, now we look forward in boosting our sales thanks to this app.
Very good loyality program. Easy do set up and very helpful online chat. Special thank to Esther for her patience with me :D
Emily is great! Great app awesome support
Esther and Gideon assist me greatly. Too much apreciated!
Quick and easy to set up and use. Very good live chat function and quick to reply.
great and the support is helpful! Thanks
love this app <3 especially cs call Haha is very nice!
We just switched over to Joy from a different loyalty program. It was a pretty painless switch overall, we were easily able to import the points from the old system into the new one. I had a few issue getting the rewards to show up on the POS (which turned out to be me just being oblivious and nothing wrong with the app), but I clicked on support and typed in my issue, within minutes Hana was able to point me in the right direction and we are fully up and running now! Highly reccomend this app for ease of use and excellent support.
I had a bunch of questions regarding how the app works and about setting up the loyalty Program, Wendy was quick with the responding and helped me to understand the use of the program a lot better. Still waiting to set it up but i think it will work wonders!
Easy to use software, and great support!
I received real-time and fast assistance. Operator Hana helped me set up and troubleshoot the app. 5 star service. Advised.
Abby was very helpful and quick to respond ..
L'app, anche in versione Free, è fantastica e funziona perfettamente. Liz dello Staff Tecnico è stata davvero professionale e gentile nell'aiutarmi in alcuni configurazioni post-installazione. Consigliatissimo. SUPER!!!
thans jasmine for great support :)
Very useful features for a manageable monthly price. Customer support is incredibly fast. Emily helped me get everything setup properly and took the time to walk me through what I needed. Major upgrade from our previous app.
I just faced some technical issues recently. So, I contacted support and Wendy is the one who helped me a lot. And now everything is set.
Esther is super friendly and helpful! She answered all of my question and made the process super simple.
Had issues with the app regarding branding colors and text changes. Esther from the support team was quick to respond and gave a solution in no time. Would recommend this app to any Shopify store owner that is looking for a reward program for their customers!
Just integrated JOY after a long search to find a loyalty reward app that did everything I wanted. Had a few little branding niggles, but jumped on the chat and the awesome Emily sorted me out right away. Super patient and helpful with all my requests. Lets hope the app is as good as their customer service! Time will tell.
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